Customer Ratings & Reviews

Works great , just as we expected, good cooling, love the craft ice

The reason why I’m not giving 5 stars is because the sales rep told me the ice maker makes the soft chew ice but the fridge doesn’t have what we call “Chick-fil-A ice”. My husband had a recent stroke in addition to his treatment for a type of head and neck cancer. The hospital ice helped him stay hydrated safely due to having swallowing issues. The soft chew ice works for him, but it wasn’t included with this model even though the sales rep said it was included. The other feature is the craft ice but the craft ice doesn’t seem to last that long in my opinion. The fridge is nice but not worth the money if you’re expecting a specific type of ice. The fridge is very spacious, but the freezer could use some more space. Other than that, I like the fridge.

I like the freezer. Working perfectly. Te product represents the expectations.

To open and close you need to reach on top of door. Leaving Back of palm or hand prints. annoying. Clean door then smudges all the time. Hard to open and close with out leaving marks. Also— water maker and ice maker making more noise then current engineering should allow for. Odd. If you sleep nearby rethink. If you are far away then no issue.

Excellent refrigerator. Perfect temperature control. Ice maker works great. Nice design and very usable shelves.

WE are very happy with the new LG refrigerator. The unit fits well in our kitchen. The staff at Best Buy were helpful, The price was wonderful.

It is a good looking appliance. The water and ice dispensers work very well. Fits perfectly in the space.

Delivered on date promised and most of wrapping removed for me. Great job removing old and bringing in the new fridge. Was told they were not the installers when they arrived just delivery. Was told tipping is the norm a few times.

LIKE! 1st time having french door freezer on bottom refrigerator. After using for 1 week, it's all postive. Size, organization, easy access to items.

Not truly counter-depth — doors must stick out several inches to open fully, even with 90° hinge stops. Nice ThinQ app features, but the “four kinds of ice” eats up nearly half the top freezer shelf. Packed with options, but poor fit made this a return.

Great keeping cold. Love the ice makers. Hinges on the door hit our wall because of the way the are designed. Be sure to measure your space to include how you open doors.

Love all of the ice options. Delivery and install took no time at all. Love my new fridge.

This fridge is awesome. Very bright and surprisingly spacious. Love the craft ice function and the upgraded LG water/ice dispenser.

I am enjoying this sleek new fridge. Dispenser and the 4 kinds of ice working well and a plus.

Product and install excellent. Service on the refrigerator that failed was handled poorly. I've written two letters addressed to the Service Mgr. describing the problem. Have personally given each letter to a Best Buy employee at the Torrance Store twice with no response to date.

I love the size and storage of the fridge. The quality of the ice maker is also good. Price wise is also not bad compared to the other ones.

Absolutely AWESOME ! Everything about the French Door Counter-depth Smart Refrigerator with Four (4) kids of ice is PERFECT !

Great ice making choices! Plenty of room in both Freezer and Fridge.

i was able to get this refrigerator in two days. So far the refrigerator working well

Love the product just a little to expensive. Ice is great