Customer Ratings & Reviews
- Model:
- LRYXC2606S
- SKU:
- 6532711
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the Counter-Depth MAX refrigerator highly, especially praising its ice quality, spacious capacity, and overall performance. The refrigerator's design and size are also well-received, along with its bright LED lighting. A minor drawback mentioned by some customers is the noise level of the ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing refrigrator! Amazing installers(the people) Very Happy
I would recommend this to a friend - Pros mentioned:Ice quality
Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator. Especially the craft ice.
I would recommend this to a friend Love the refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator. Ice is slow to make but not terrible.
I would recommend this to a friend- Pros mentioned:Capacity
Smart fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This LG has plenty of space, ice feature is great.
I would recommend this to a friend - Pros mentioned:Ice quality
Wow by the Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge !! Love the craft ice!!! Best Buy if the year
I would recommend this to a friend - Pros mentioned:Design
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the design. Sleek and functional all in one piece.
I would recommend this to a friend Glen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow ice is my only complaint. The opening for filling ice and water should be taller.
I would recommend this to a friend____
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful, very quiet. Perfect for small space…too soon for review.
I would recommend this to a friendWas great for about 6 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this refrigerator In January 2025 it was delivered to our house on on 1/22/25. On 3/4/25 we came home from work and the refrigerator was not working. All the ice in the door had melted and was in a puddle on the floor, the refrigerator was 50 degrees and in the freezer the bins of ice were half melted and everything was half thawed. I did not receive any notifications from this ‘smart’ refrigerator that it wasn’t cool or staying cool. When I ran the diagnostic too from the app, it said there were no issues. I opened a ticket with LG and they had me press some buttons and get a code that also said nothing waa wrong with the refrigerator. They were going to find someone to come out and fix it. I decided to call best buy to see what they could do. They were going to exchange it and charge me for a $150 gift card (that hadn’t been used) that I received as part of a purchase promotion and they weren’t going to get me a new fridge until 3/13, so i asked for just a return. I am still being charged $150 for the gift card but i was able to get a new refrigerator for cheaper elsewhere delivered in two days. I’ve bought two appliances from best buy both have been a nightmare experience, unlikely to buy any more appliances from them in the future.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Refrigerator (LRYXC2606S) model. We understand your concern about coming home to a malfunctioning refrigerator, especially after only having it for a short time. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
It’s good to hear that you were able to get a new fridge quickly from another retailer, but we understand how the situation with Best Buy and the gift card charge could add to your problem.
To address the issue you experienced with the fridge, it sounds like the appliance might have had an internal cooling issue that wasn’t immediately detected by the diagnostic tool. We recommend making sure that the temperature settings for both the fridge and freezer are correctly adjusted to the manufacturer’s specifications, as well as checking for any obstructions that might be blocking airflow inside. To obtain more information about the issue you are dealing with, please visit https://www.youtube.com/watch?v=WME-oX0QRq4.
We also recommend reaching out to us directly through social media @LGUSSupport, and our team can assist with ensuring your experience is documented properly and explore any additional support available for you. We truly appreciate your feedback, and we want to make sure you're fully satisfied with the resolution. ^Juvy
Dent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small dent discovered on bottom freezer drawer after installers left.
I would recommend this to a friendNew Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Great ice options! Would get this one again.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge but wished the there was more depth at the doors.
I would recommend this to a friendSpacious beautiful refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of space and easy to organize and keep clean.
I would recommend this to a friendNew refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new LG refrigerator. The only thing that’s missing is a place to store the butter.
I would recommend this to a friendNot the best experience product and sales
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not real, happy. First of all, with Best Buy customer service. It's very hard to get ahold of very difficult to get any support transferred multiple times the product is not working as expected. We were told one thing by the salesperson, which is not true, not been a great experience
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us regarding your LG Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator. We understand your inquiry and your concerns regarding the service and product performance you've experienced. We want to ensure your appliance is working as expected and provide you with the support you need.
https://www.bestbuy.com/product/lg-counter-depth-max-25-5-cu-ft-french-door-smart-refrigerator-with-four-kinds-of-ice-stainless-steel/JJ8VPZ6PGQ
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo
LG Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product and customer service........................
I would recommend this to a friend⁸
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good options, very functional and user friendly
I would recommend this to a friendDavid Hamrick
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will never buy another one at this price for as long as they last 8yrs?
No, I would not recommend this to a friendHappy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Fridge..doors open completely and unobstructed
I would recommend this to a friendLG French Door ~ great value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This LG model has a wide variety of shelving in the top area and side doors. The versatility and range that you can use is tremendous. In addition, the freezer section has multiple shelves and easy to find items. Would recommend to buy.
I would recommend this to a friend