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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 409 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the spacious interior, counter-depth design, and various ice-making capabilities of the refrigerator. They appreciate the ample storage space, no-handle design, and overall size of the appliance. While some customers experienced installation issues, many are pleased with the product's design and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 409 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG counter depth max refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was perfect. Unit operates quietly. 4 different types of ice is nice during this heat wave. Very roomy and well organized drawers and shelves. Having a tough time filling it up. Finger print free finish is easy to maintain, just wipe with a micro fiber cloth and it shines. Like having no handles making it easy to match to other appliances in the kitchen.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there! Thank you for reaching out with your feedback on the LG refrigerator installation. We're thrilled to hear that the installation went smoothly and that the unit operates quietly. It's great to know that you're enjoying the variety of ice options, especially during this heat wave. The spaciousness and well-organized drawers and shelves are designed to make your life easier.

      We understand that it can be challenging to fill up such a roomy refrigerator, but it's always a good problem to have! If you need any tips or ideas on how to maximize the storage space, feel free to let us know.

      The fingerprint-free finish is a fantastic feature, isn't it? We're glad to hear that it's easy to maintain. Just a quick wipe with a microfiber cloth and it shines like new. Plus, the handle-free design adds a sleek and modern touch to your kitchen, making it easy to match with other appliances.

      Should you ever need further assistance, don't hesitate to reach out to our Social Media Team by sending a private message on our Facebook or X (Twitter) using @LGUSSupport, and we'll make every effort to address your concern promptly. -Francine LG

  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Craft ice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the craft ice. The refridgerator has nice design. I have only had it for a short time. I do not like that you have to open the right door each time to open the left door. No one tells you that.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Amazing quality and perfect fjt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We spent a little bit more and got the 4 types of ice and has been well worth it. LG customer service was okay yet Best Buy was very helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Refrigerator W/4 types of ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator! All the bells and whistles, four kinds of ice, and it looks great! Highly recommend this refrigerator to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Not made for taller items

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 4 kinds of ice although this diminishes the freezer storage (we have a separate chest freezer). Also shelves are adjustable but you would have to remove one to fit larger items (2 liter bottle). Right door is the only place to house larger items.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New LG counter depth fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I really love my new counter depth LG. Feels very solid. I was worried that I wouldn’t have enough space inside but no worries there! Love the extra ice features in the freezer! It fits so well in our new remodel spot that we won’t have to build out a surround wall around it. Just hope it lasts longer than my last one.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Very sleek fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge, the style is so sleek! The ice maker is incredible 6 different shapes of ice cubes! Also is super quiet! It looks fantastic in my kitchen !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect Refrigerator Delivery and Installation

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional. Waited patiently while we inspected the fridge and Made sure we were satisfied with the set up. They explained some of the features and functions. They even adjusted the doors so that they were perfectly aligned. This is the kind of service I appreciate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG counter depth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the way it fits the area and very quiet. We had a larger refrigerator before this one. We have to get use to less inside space. Overall nice refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Good value refrigerator.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG refrigerator is a good value. I particularly like the 4 types of ice made by the ice maker. Pretty easy to adjust.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My new lg refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator everything i wanted. From the ice maker to the freezer on the bottom

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    LG French Door Smart Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator with the 4 different types of ice! It was delivered right on time and looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    LG IS THE BEST!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s outstanding! Love the different ice makers, great for when company comes over.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect project

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a wonderful refrigerator, so big from inside, fitting counter depth, and looks so beauty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minor issue with the doors not being level when closed. Went to the store and even the floor models were that way. Other brands were the same also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the best choice I ever made. I will enjoy it at all time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW! Best refrigerator ever. Haven't been able to find any faults.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average ice balls

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice balls were the main selling point and they are average at best, probably not worth the extra cost of the upgrade. Otherwise the fridge operates as it should a year and a half later.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and Fancy Ice Feature

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ice feature, so seamless and sleek, modern, but still so functional. After going into stores to see all of the options this was the best for my space and I absolutely have loved it so far!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good. !!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just set it up after a REALLY BAD multi year Samsung experience with their legacy ice maker set up. Beautiful device. Love the blue tooth. Will report back if any problems.

    I would recommend this to a friend
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