Customer Ratings & Reviews

This fridge didn’t just upgrade my kitchen—it made me feel like I was living in the future where ice has subclasses. Crushed, cubed, slow-melt craft, and mini-me ice pebbles? Yes, LG. Feed me artisanal frozen water like royalty. Space-wise, this beast is deceptively roomy for a counter-depth. I can fit enough groceries in here to survive an apocalypse, or at least a surprise visit from the in-laws. The layout is smart—like, actually smart—not that "we threw a shelf here, good luck" layout other brands love. The PrintProof stainless steel doesn’t smudge, so my kids can slap their goblin hands all over it and it still looks showroom fresh. And the Smart features? I don't need them, but knowing I can check my fridge’s status from the toilet gives me power. Also, bonus points for the lighting inside. It’s not just bright—it’s dramatic. Like my bacon deserves to be on display with Broadway-style flair. Only con? It’s got a low-key hum when it's kicking into high gear. Nothing loud, but you might notice it if you're standing next to it like a fridge-stalker at 2AM. But honestly, if it’s busy crafting a frozen symphony of ice options, I’ll allow it.

The refrigerator is the perfect size for our space. We need the Counter-Depth size for our kitchen. It has 3 icemakers, Craft Ice (spheres) & small ice in the freezer, and ice in the door that is dispensed that can also be crushed! We never run out of ice. The craft ice is amazing. Perfect for cocktails, or for longevity in a water bottle. The Fridge has good space inside with adjustable shelves, two drawers for whatever you want to use them for, and a flex skinny drawer below the other drawers that is the full width of the fridge. Since it is one larger drawer, so you have to open both doors to pull it out. I still love it anyway. We use it on the deli setting for cheese, cold cuts, etc. If I had a complaint, it would be that it takes longer to fill a glass with water. The fridge needs a higher flow of water, the the large size is excellent, and you can program it to dispense a certain amount of water, but I have not tried this feature yet. Freezer has good space too, even with two icemakers. We have another full size LG in our laundry room, so with these two, we do not end up with a crowded fridge or freezer. I can hear the ice machine(s) more with this fridge than others, but it is not an issue. The Craft Ice can produce 3 ice cubes per 24 hours that are crystal clear, or 6 in 24 hours that are not as clear, but still perfect if you ask me. The LGThinQ software works great too. I get updates if the door is open too long, can change light settings, or night light settings, ice settings, and the other day, we had not used the ice in the door for 7 days, so it told me to dump it and start fresh, which I did. Did I mention we have a lot of ice? We are a family of 3, so this would be a great fridge for larger families too. Highly recommend so far! I have only had it for about 6 weeks. Very Happy!

I love the design of this refrigerator and it fits perfectly in my space. I had a side by side before and I am really enjoying all the room this refrigerator has and everything is at eye level. I also love the different ice that this refrigerator makes. There is a small container that is available in the door but 2 larger containers in the freezer. We should never run out! Ive only had it for a month so i cant comment on how it holds up over time.

So far sits been Great. The counter depth fridge change the entire ambiance of my Kitchen. Had been looking for a fridge over a month and decided to govto bestbuy . Great chioce and we are super please with the ffridge and the multiple ice features and the motion lighting . Great buy for us.

I love this! There is so much room in both the freezer and fridge! I love that it makes 4 different ice cubes and you can turn the inside freezer ice off if you want. Has a sabbath mode so the lights turn off. The third drawer can be set for meats, deli or produce. This was an upgrade to a 12 year old fridge and I love it!

Really like just about everything about this fridge so far. Still getting used to no handles, not sure I’ll go that route next time(hopefully long time from now!), but that’s a personal preference. One other note is pay attention to door thickness if you will have a wall, cabinet etc next to it as when door opens it may make contact as door was a bit thicker than I anticipated, but that was on me for not accounting for. Works great, just had to pull out from wall a bit more than I’d prefer to give door room to swing.

Beautiful design inside and out. Exceeds the capacity of my previous larger cf refrigerator. Outstanding ice maker with custom ice and large supply output.

It is very spacious! We are satisfied with it. It looks elegant and stylish. It fit the actual box space in the kitchen but maintained the spaciousness of the Ref inside.

I’m very happy with my purchase.Love the four types of ice. Clean lines and lighting on the doors are nice aesthetics. Plenty of food storage for my family. Installation was quick. Love the notification for a door not closing or held opened to long.

I love the LG refrigerator. In my opinion the ThinQ line is the best way to go. So reliable and sleek looking with the flush zero handle look. It took all but a day to get used it. What sealed the deal was the 3 ice options which is really cool and handy for different drinks. I thought space was gonna be an issue due to it being counter depth but it's not. LG is the only refrigerator I will go with.

Great refrigerator.. makes 4 different types of ice, clean sleek look, love the handle less style

Love the different options for ice - which are perfect for our large water bottles, entertaining friends and even fun for the dogs on a hot summer day! Decent amount of space, pull out drawers are perfect for our family of 4! We keep a microfiber cloth under the ice maker to have quick access to clean the finger smudges! Would buy again!

I love this Fridge! I went into the store looking to purchase the Samsung Bespoke. After speaking with the sales person. She asked if size capacity was important I told her yes she then suggested this beauty.. I love the ice options as well. So far so good! It fit into the space perfectly.

I love this refrigerator! The sleek handle-free design is so sexy and the bottom drawer is perfect for wine bottles. The water dispenser is keeping me hydrated and the round ice ball will elevate your cocktails. Very impressed and the delivery and I stall was seamless.

Loving my Frig! 4 ice maker! Love the different options/sizes of ice! Excellent quality, storage space and stylish look. I would definitely recommend this refrigerator in a heat beat! I havent found anything I don’t like.

Great refrigerator so far. Love the conter depth, 4 types of ice and smudge proof stainless. The night light is great when its late and motion activated.

Installation was perfect. Unit operates quietly. 4 different types of ice is nice during this heat wave. Very roomy and well organized drawers and shelves. Having a tough time filling it up. Finger print free finish is easy to maintain, just wipe with a micro fiber cloth and it shines. Like having no handles making it easy to match to other appliances in the kitchen.

Love this fridge. We weren’t sure we wanted the special craft ice but we are glad we got it. The drawers and side shelves are great, tons of room and the freezer is very organized

We spent a little bit more and got the 4 types of ice and has been well worth it. LG customer service was okay yet Best Buy was very helpful!

So far so good. I really love my new counter depth LG. Feels very solid. I was worried that I wouldn’t have enough space inside but no worries there! Love the extra ice features in the freezer! It fits so well in our new remodel spot that we won’t have to build out a surround wall around it. Just hope it lasts longer than my last one.