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Customer reviews

Rating 4.6 out of 5 stars with 502 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator highly for its ice production, appealing design, overall performance, and ample capacity. The refrigerator is also praised for its size and quiet operation. However, some customers have expressed concerns about the limited shelf space, fingerprint visibility, and the taste of the water.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 56 reviews
  • Pros mentioned:
    Capacity, Design, Ice production

    Rated 5 out of 5 stars

    LG counter depth max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new fridge! Had a whirlpool side by side for 21 years that was on the fritz, picked the lg for the 3 ice options. Love using the craft ice in our drinks! The ice balls are not perfectly round and clear, but good enough. The fridge and freezer is very roomy!we like the door in door where we keep our pop and treats for easy access. Like the sensor lights that come on when you get close. Overall thrilled with our purchase! Also the delivery guys were great from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Ice production

    Rated 5 out of 5 stars

    After 52 years - Finally

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning 2 Samsung refrigerators in the past 5 years we bought this LG and it is far superior in design and quality. We love the ice tray that produces beautiful, clear. large round cocktail ice cubes (not really cubes but spheres) and also beautiful small cubes. The cheese and lunch meat/anything tray is so convenient as is the freezer bin. They slide out with the contents fully visible and easy to access and seems to have more room and better shelf configuration. It's definitely the best one we have owned for the 52 of our marriage.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG refrigerator provides everything we need including the space and features. Really like the ability to open the door just for drinks and other beverages. Very modern look

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice production, Overall performance

    Rated 5 out of 5 stars

    Great LG refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator with lots of room. Very user friendly and great variety of different ice cubes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    LG Linq French door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, fits nicely in the counter depth area. Very functional and plenty of space.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the fridge. Lots of space. The crisper keeps my fruits and vegetables fresh longer. The black stainless steel is very modern.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    We are thrilled about our new LG Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is beautiful and was delivered without any dings or scratches. The service both at the store and at delivery, was excellent. The fridge capacity is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Ice production

    Rated 5 out of 5 stars

    Love our new refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We originally opted for a cheaper LG counter-depth frig which had the zero clearance doors. Once installed, we were underwhelmed and decided to exchange it. We decided to splurge and get this model and we are very happy with that decision. It seems to have a lot more room than the previous frig and the mirror door which allows you to open just the front part to grab items is better than expected. Love the different types of ice although that was not the selling feature for us. But the craft ice is pretty cool though. Smart features are pretty sweet since i am a tech nerd. Overall, love this frig!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Ice production

    Rated 5 out of 5 stars

    A great refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator. Plenty of storage in both the freezer and refrigerator compartments. Having multi ice makers is a plus. The door in door beverage holder is so convenient. I would recommend this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Ice production

    Rated 5 out of 5 stars

    Great frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator so far. The main door ice has gotten stuck once. The dogs love the mini ice and the craft ice is a favorite. Opening the right door half way is also a plus as you don’t need rip open the whole door. The door with the ice maker is heavy so it does slam closed even with soft close doors. Seems to have plenty of room for all our food. I appreciate I can control and see status of this frig on the LG APP

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Ice production

    Rated 5 out of 5 stars

    Great features and design.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, you notice that this is so quiet, and you hardly know it is running. It has enough space to store at least two weeks' worth of groceries for five people. I love the ice maker and the different types of cubes you get. The no handles give a nice slim look and blend with kitchen cabinets.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Ice production

    Rated 5 out of 5 stars

    Very Happy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is not only aesthetically pleasing, it is a great size and we love the fancy ice cubes, although ice maker can be loud when dumping g the large cubes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Amazing spacious counter-depth, smart refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best refrigerator we have had in 40+ years. The amount of space is truly impressive given that it is a counter-depth refrigerator. It is quiet as a whisper, and the Wifi feature will apprise us of its intelligent functions via weekly texts. LG surpasses many of the premium brands in anticipating customer needs.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Great design

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This door within a door (for easy access to drinks and often used items) side by side refrigerator freezer has a very nice contemporary mock 4 door look. Recessed hidden handles, delivers water, cubed and crushed ice to the door, excellent LED lighting and storage capacity and storage shelf configuration. Unit runs very quietly and with Memorial Day savings pricing it was definitely a value priced. Our first LG product so will see how reliable over time it is. Happy with purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    IN LOVE

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refridgerator!!!! It works wonderful and i love the four different types of ice. The lights are a plus. You cannot go wrong with thos refridge. Spacious on the inside. I have jad no problems with my refridgerator. I highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Ice production

    Rated 5 out of 5 stars

    Best unit I've owned in 50 years of marriage.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this LG Refrigerator freezer. Makes 3 types of ice and has a separate dispensing unit for water. The tap on glass window door makes it easy to see what's inside and there is, of course, plenty of storage in both freezer and fridge. Best unit I've owned in 50 years of marriage.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    Well, New fridge more ice choices.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its a great replacement, I got a little carried away with what I was buying for my budget. It makes 3 kinds of ice, i enjoy the big round ice and so do the pets, it stays nice and cold! My little boy loves to try to make the front glass window light up. He also like seeing himself in it too. There seems to be plentiful spots to put things and i can make more room by moveing shelfs if i need to. Good amount of storage in the freezer too! Oh yeah, and ots nice that the water filters are going to be easier to find. Glad to have cold water coming out of the fridge. Also makes the kitchen look alittle smoother. Also it was nice for somone else to do all the hard work this time :)

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Ice production

    Rated 5 out of 5 stars

    Great fridge.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Two ice makers and very spacious. Only thing is that there are no handles so some smudges on the doors. But overall best fridge I’ve had. Also counter depth makes it flush to cabinets. I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Mi refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good refrigerator, highly recommended. I loved it, the space is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    Refrig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the set up inside. So roomy! I love the ice maker on the bottom of the freezer.

    I would recommend this to a friend