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Customer reviews

Rating 4.6 out of 5 stars with 501 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator highly for its ice production, appealing design, overall performance, and ample capacity. The refrigerator is also praised for its size and quiet operation. However, some customers have expressed concerns about the limited shelf space, fingerprint visibility, and the taste of the water.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-6 of 6 reviews
  • Cons mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge just a finger print magnet though. I love the 3 different ice options though.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    Fingerprints

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good fridge, and we love the round ice for cocktails. The downside of this fridge is that it shows every imperfection and fingerprint. Both sides require a different cleaner. The glass side is worse than the black stainless steel side but still you will be cleaning this every day.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice production
    Cons mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    LOVE IT! Amazing features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this for about a month and so far I love it! The easy access split door on the right is a nice feature. I must admit, we never tap on the door to see what is in there so I would prefer one without that feature in the future to cut down on cost. It is true, that side does get a lot of finger prints, but I just keep a cloth nearby and wipe it down while waiting for coffee or things to cook. The ice maker on the door is a huge plus. My other fridge had it in the top third of the fridge and it was a waste of space. I think it is easy to simply tap the correct image on the silver dispenser thing and get either ice or water. I appreciate it is tall so I can fill up a water bottle directly. The three ice types are amazing! I never knew I needed craft ice round large ice cubes. They melt slower in my water bottle and water glasses. However, sometimes I really want small little cubes and it has those. And on the door are a little larger cubes. I go through tons of ice each day, and have yet to run out. Yahoo! It is true the doors stay open which I like. With my old fridge it was always a struggle to get a large dish with two hands and try to open the door, keep it open and insert the dish. I personally like the low volume chime that lets you know you have let the door open. I have a small kitchen so it is easy to hear. If you have a huge kitchen this might be an issue for you. I also like the light that illuminates in between the two upper doors and the lower freezer door. If you go in the kitchen at night, it works like a night light. The freezer works well for us. The top shelf has the two ice cube trays and then space on the right side. Then there is a shallow tray under that so you can put things you don't want to loose like small baggies. The bottom has two deep compartments. The overall design works better than my other fridge that only had one tiny shelf on top and then a huge space below. Fingers crossed things continue to go well because I really love this fridge! My delivery experience for three different large appliances has been fantastic. Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ice production
    Cons mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great, plenty of storage ICE works all the time. Not like Samsung issues...only CON is the mirror side get fingerprint smudges BAD....

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    Staring at the fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I love this fridge. However, lost a star because it's a fingerprint magnet, the doors take some getting used to, and sometimes the doors will slam shut and there are no handles to hold on to, just some finger holds at the bottom of the doors. Also, the chime alert to close the fridge door kicks in too soon in my opinion. Who doesn't like to open the refrigerator and stare inside for a couple of minutes? Not sure if there's a timer adjustment for it but it would be great if it gave me more time to do inventory.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance, Finish

    Rated 3 out of 5 stars

    wobbly and finger prints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We liked the fridge, we bought it a month back and its working good so far. But it is very wobbly. We need ti be very careful while closing the doors. It also gets real dirty real fast from fingerprints. It looks really bad too since its all black finish.

    No, I would not recommend this to a friend