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Customer reviews

Rating 4.6 out of 5 stars with 501 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator highly for its ice production, appealing design, overall performance, and ample capacity. The refrigerator is also praised for its size and quiet operation. However, some customers have expressed concerns about the limited shelf space, fingerprint visibility, and the taste of the water.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 177 reviews
  • Pros mentioned:
    Capacity, Design, Ice production

    Rated 5 out of 5 stars

    LG counter depth max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new fridge! Had a whirlpool side by side for 21 years that was on the fritz, picked the lg for the 3 ice options. Love using the craft ice in our drinks! The ice balls are not perfectly round and clear, but good enough. The fridge and freezer is very roomy!we like the door in door where we keep our pop and treats for easy access. Like the sensor lights that come on when you get close. Overall thrilled with our purchase! Also the delivery guys were great from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Ice production

    Rated 5 out of 5 stars

    After 52 years - Finally

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning 2 Samsung refrigerators in the past 5 years we bought this LG and it is far superior in design and quality. We love the ice tray that produces beautiful, clear. large round cocktail ice cubes (not really cubes but spheres) and also beautiful small cubes. The cheese and lunch meat/anything tray is so convenient as is the freezer bin. They slide out with the contents fully visible and easy to access and seems to have more room and better shelf configuration. It's definitely the best one we have owned for the 52 of our marriage.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice production, Overall performance

    Rated 5 out of 5 stars

    Super Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! We’ve had for 6 months with zero issues. This is our 2nd LG fridge and our first one did not disappoint but stayed with the sell of our previous home. The door in door is great for frequently used items, coffee creamer, milk, hot sauce. The craft ice and mini cube is fabulous and regular cubes from dispenser. Everyone compliments how beautiful it is. Can't say enough good things about this purchase. Way to go LG!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice production

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had for a short time but love everything about this refrigerator, makes plenty of ice and a variety, which I really enjoy the bourbon ice balls. My wife loves the easy access view door for her ice coffee and creamer. Also the multi function drawer is very nice, we like to keep our deli meats there and they really last.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice production

    Rated 5 out of 5 stars

    LG Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase new fridge to replace the one that came with the house. The 2 way mirror is amazing to take a quick peak before you open the door. The option to open the mirror door and grab a quick beverage is amazing keep the door closed and save energy. The 4 different types of Ice Cubes are amazing. Huge baseball sized cubes are great for large drinks cups people use now or if you want to make a drink with different types of ice. Freezer has alot of space double our old fridge multiple sections to customize for your needs. One con is the side door storage where the ice maker and water dispenser is trays are very small mainly for condiments and very small items.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice production

    Rated 5 out of 5 stars

    Happy customer.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the extra horizontal room in this model. The added features are convenient when I can open just the front to get to my condiments. I rount craft ice it makes is an added bonus!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice production

    Rated 5 out of 5 stars

    Lg refrigerator review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great access to what is needed at the right side door and like that with the two knocks I can see what’s inside without opening. The exterior light that illuminates is very helpful at night; night light. Also love the ice options-love the big ice for when we use a beverage pitcher.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice production

    Rated 5 out of 5 stars

    Lg craft ice fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Craft ice is a must if you are a bourbon drinker. Love the easy access door for drinks.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    LG blows away GE Cafe!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a GREAT fridge! It is replacing an 11 year of GE Cafe french door model. This one is so precise on the temperature, and SO QUIET! That linear compressor is so impressive! The 4 different kinds of ice is wonderful, and works flawlessly. No, nothing freezes up, and everything is well regulated. I also love the way is lights up and glows as you approach the fridge, especially at night. It even keeps the interior lights dimmer after sunset. It's just awesome, I can't say enough. Big improvement over the GE.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice production, Overall performance

    Rated 5 out of 5 stars

    Great LG refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator with lots of room. Very user friendly and great variety of different ice cubes.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice production

    Rated 5 out of 5 stars

    I love my baby !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful refrigerator, spacious, elegant, and convenient. Please read the instructions before operating! With 4 types of ice and a water filter who wouldnt love that! My only complaint is trying to keep the glass door clear of finger prints! Other than that this is a splendid purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice production

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a 15yo LG refrigerator priot to this one so I know that quality will not be an issue. Fell in love with this one for its looks and functionality. The miror double opening door is convenient and artful at the same time. The craft ice it produces is a conversational piece. ‘Very happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice production

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black stainless steel model was perfect for me. Futuristic design and 4 ice options

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Digging It!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife and I only had this for a couple of weeks but we really like it. Replaced our old Samsung due to a malfunction with the ice maker. So far we are getting plenty of ice with this LG product. We find the LG ThinQ app to be useful and beneficial. So far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice production

    Rated 2 out of 5 stars

    Main take away-Ice tastes awful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited about this fridge, its nice that it is counter depth and it’s aesthetically pleasing. The mirror is pretty. The door in door is my favorite addition. Also love the mini and craft ice! Fun fact though, the craft ice is a great concept you can choose if you want it to make 3 or 6. I was thinking awesome 3 or 6 at a time? No. Its 3 or 6 a day. That part kind of shocked me. Our list of cons- even after dumping water and ice for weeks the ice tastes like plastic/chemicals when it melts. Were an icewater drinking household and even my children hate the taste. I figured once we got through dumping the full ice bins a few times it might taste better but it does not. Another negative is finger prints. Which is a given with a mirror door so thats just a small thing. I also had a hard time finding a place for condiments as I wanted to put jars of fruit and drinks in the mirror door to be displayed and easily accessed. Since the ice maker is in the door it doesnt make a ton of ice so we do utilize the drawer mini and craft ice a lot but those two seem to taste even worse than the door ice. The last is that the door slams shut and shakes the entire fridge. It isnt very solid so when it slams its loud and shakes everything in the door. We have had it for a month now and are returning this fridge to get a different one as the cons outweigh the pros for us.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Meagan. Thank you so much for sharing your feedback on the LG Refrigerator (LRYKC2606S) model. We understand the importance of having a great fridge that looks great and delivers functionality. We strive to provide reliable, high-quality products that meet our customer's needs and expectations. Please visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-does-the-ice-or-water-taste-bad--20152715525208#. If you need more assistance, you can reach out to us on social media @LGUSSupport. ^Juvy LG

  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    My refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Espectacular refrigerator. I like everything. The ice just fancy one cube makes balls the other one make cubes. It’s super big inside

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful so far! Love the cafe ice! First time using LG!

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Ice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this fridge! Very roomy! The 4 kinds of ice are amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Amazing Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Refrigerator ! What sold us was the assortment of ice cubes and cube including the craft ice. Also love the control from the app !

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 4 out of 5 stars

    Fingerprints look like rust on mirrored glass!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous when clean but SUPER hard to keep that mirrored glass clean. Any fingerprints look like rust marks. I found windex and a paper towel is best to get it clean. Love the craft ice feature, however.

    I would recommend this to a friend