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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 497 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator highly for its ice production, appealing design, overall performance, and ample capacity. The refrigerator is also praised for its size and quiet operation. However, some customers have expressed concerns about the limited shelf space, fingerprint visibility, and the taste of the water.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 497 reviews
  • Rated 5 out of 5 stars

    new fridge who dis

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! lots of space, love the ice making! maintains temp. highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works great. Looks great. Love the different ice it makes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Space not what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice fridge. Counter depth to me is smaller. Prints on the mirror is a pain in the butt. Couldn't figure out how to make more ice. Instructions need to be clearer. Overall good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the LG refrigerator. The 3 types of ice is a nice feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice Cold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best investments I’ve made this year (2025). It fit right in with my Kitchen decor!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Refrigerator but small shelf capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inside capacity much smaller than expected. This refrigerator replaced a Sears Kenmore Elite Stainless Steel. (35 3/4 W × 36 1/4 D 70 1/4 H). this refrigerator was a 2nd choice selection. My 1st choice - larger one in this style. Per delivery persons my rm entry 3 inch to small. That Best Buy d/n remove refrigerator doors, making it unable to be delivered. What's amazed me the 2nd delivery people (I loved them). They had to remove the doors on my kemore Elite to take it out. They did it w/o any problems in just a few mins. No damages and reattached them all in my front yard before putting it on their truck. I wished they'd been the first delivery guys and I'd got the frig I really wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this refrigerator on short notice. Turned out to be a good decision. Everyone loves the craft ice and pellet ice feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG fridge review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our LG refrigerator!! It works great! I would highly recommend this fantastic product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than my previous Kitchenaid by a mile...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the InstaView "quick" door. Appreciate the lighting. The stainless is easy to clean. The frig interior is larger than expected. There is not much adjustment available on the shelving locations. Really appreciate the quantity and quality of the ice; not real impressed with the exterior access to ice as the drawer is so easy. Installed the app on my phone very easily. Don't love the wide door at the bottom of the frig that requires both frig doors to be open to access. Don't love the need for the doors to open beyond the width of the actual frig so it must be located beyond the adjacent walls, thus protruding into the kitchen a bit more than previous frig.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Four kinds of ice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy with the refrigerator. I hope we can learn how to operate it. It has more storage than our old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    handsome fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice and large space fridge, have plenty of space, 2 ice makers, 2 ice baskets, specialty ice balls, drinking water tastes chilled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy whit my new refrigerator, I will recommend to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Bistra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely excited to have this item. Super beautiful and unique price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok good window son you can see your food Only the front mirror need to clean every time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking but finger prints all over

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking fridge and features with a big BUT for the PrinterProof one that really doesn’t work . If you hate finger print stay away from this model, you have to clean it everyday. Rest super cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG MAX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OUR FIRST LG FRIDGE AND ITS GREAT! MAKES PLENTY OF ICE. AND YOU GOT TO LOVE THE INSTAVIEW!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great up grade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice refrigerator. Will take a little time to get adjusted to size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the new refridgerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the new fridge, the different ice options are nice. The one thing that I haven't figured out (may have to look closer at the manual), is how to turn off the door open alarm, which comes on way too quickly in my opinion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but somewhat awkward 'fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice fridge with many great features. Unfortunately, it didn't work for us. We are used to a 4-drawer fridge with the center drawer readily accessible. This three-door fridge has a center drawer, but you have to open both top doors to get at it. Speaking of opening the doors, you either have to reach up to the top or down the bottom of the door to get a grip to open it. Another thing we're not used to -- it seemed awkward to open. The InstaView door was not something we really needed or wanted. We decided to upgrade to a std 4-drawer unit with handles, which will work better for us.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this refrigerator. The layout is fantastic, and I love the 4 different types of ice. There is plenty of refrigerator and freezer space. It has an app that can be used to check on the status of the refrigerator and ice makers, along with other functionalities.

    I would recommend this to a friend