Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$2,799.99
Save $1,600
Comp. Value: $4,399.99

Customer reviews

Rating 4.6 out of 5 stars with 497 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator highly for its ice production, appealing design, overall performance, and ample capacity. The refrigerator is also praised for its size and quiet operation. However, some customers have expressed concerns about the limited shelf space, fingerprint visibility, and the taste of the water.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 497 reviews
  • Rated 5 out of 5 stars

    LG 25.5 Cu Frig

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I love the numerous features. The ice makers are great! The lack of handles and smaller size does great with smaller areas/kitchens. Everything is working as expected! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator. Very spacious and easy to see what’s inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a fantastic refrigerator. Keeps the exact set temperature. The different ice options are extremely nice!!!! The instaview and door in door features are game changers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious capacity and sleek design

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent appliance! A lot of space and sleek design. Be aware that some space is needed to open the door completely. So far really good, looking foward for the features of the craft ice cubes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So many Ice Options!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the refrigerator installed a few weeks ago and so far it has been great. Plenty of room, love the look of the counter depth and having the 4 ice options has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent frig but shows all fingerprints and smudges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended, beautiful, large and spacious refrigerator. Easy to clean and adds light to the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect refrigerator for perfect space

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our refrigerator, the ice maker, our food is kept fresh, and our drinks are cold. The refrigerator fits perfect in space it resides in. The storage capacity is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth It

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge I've ever owned!! Initially the only issue was fingerprints on the mirror door but that was an easy fix with a microfiber cloth nearby.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Fridge

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek design looks very modern. Craft ice maker features which in total makes 3 different types of ice. Glass door with a knock feature which allows for a quick sneak peek of what’s in your fridge.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator! The design is great and the craft ice cubes are cool!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    LG Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy that I chose this refrigerator. It fits well in my kitchen and it’s features are a great balance between new tech and old faithfuls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful LG Refrigerator

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the no handles, craft ice is awesome! Plenary of space and tap look thru helps make a decision without opening the entire door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product i would recommend this refigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great and looks great Exactly what we needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beware

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT use a metal flex water supply line for the ice machine. The Best Buy installers used one and the water and ice tasted awful. We spoke with LG and they said NOT to use a metal flex hose, and recommend a PEX supply line. A PEX supply line ($10 on Amazon) looks like the water supply lines on the back of the fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great refrigerator! And fits in my kitchen perfectly. Would definitely recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved by my wife.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge from LG. We had spent the last few years fighting with the ice maker on our old fridge. This one has 4 choices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is amazing works great and the delivery guys were very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer fridge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous fridge that makes us wonder why we didn't get one sooner. I never thought my fridge needed an app, but now that I have it, it's indispensable. From checking ice mode to monitoring filter status, energy saving, it's so convenient that I wouldn't go back The ice balls don't dilute your drinks, including chai and milk tea. So that's super practical, not just reserved for whisky drinkers The knock knock and door in door features are both used daily, and the walk up light is a great touch too This fridge was definitely a huge upgrade to our daily lives and we'd not settle for less!

    I would recommend this to a friend