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Customer Ratings & Reviews

Your price for this item is $3,099.99
The comparable value price is $4,399.99

Customer reviews

Rating 4.6 out of 5 stars with 488 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the spaciousness, ice maker, and smart features of the Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Mirror InstaView. They appreciate the ample storage space, variety of ice options, and the convenience of controlling the refrigerator from their phones. However, some customers have concerns about fingerprints showing on the mirror door and a plastic taste in the water and ice initially.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 488 reviews
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Good but the less expensive and more practicle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and look. The down side is the shelves have only a little movement option. Difficult for tall items. The multiple ice makers are nice, but it takes awile to make ice. The knock door is different, the door great but knock to see inside is a waste of tech and time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Ice variety is a big plus. Clean look without handles in the front.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds many items. Love the ice maker. Refrigerator is organized to capacity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge and makes craft ice! Doesnt store a ton but enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. Love the 4 different types of ice that it makes.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Amazing feedback. Thank you so much for giving 5 stars! It's our pleasure to serve customers like you. Thank you for supporting LG! ^Cris LG

  • Rated 5 out of 5 stars

    Well done LG!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge with cool features. 4 different types of ice!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mixed feelings about it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not not make enough ice, even tho, it has three ice makers… My kids love the mini ice! Also the mirror get dirty by looking at it, and we love to look at our selfs LOL… I have to clean it daily, more than once… I love the fact that I can open the little door to take some things really easy… It has nice storage space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! We love the sleek design and space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is everything that I expected and has so much space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks Beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Space extraordinary. Looks very modern and stylish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator lives up to all of the specifications on the site. The craft ice is terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a little bit to get used to a smaller cubic foot refrigerator but there is only two of us and it’s perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good refrigerator with lots of cool new features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge, noise very low, lots of cool features: you would not imagine many new features could be added to a fridge, but there is a lot of innovative ones, kids were amazed when they saw it the first time ;) Like the easy access feature where you do not have to fully open it to access more frequently used stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great products and prices at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item, cannot get enough of this beautiful fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge. The only issue we have is we did not know whether we needed a counter depth or not. To be on the "safe" side we ordered counter depth. It turns out we could have fit a regular depth. Just a heads up to anyone reading, measure twice, buy once.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful, wipe constantly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great, constantly cleaning doors, would like to give 4.75 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has the best Ice makers I’ve ever seen

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    wobbly and finger prints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We liked the fridge, we bought it a month back and its working good so far. But it is very wobbly. We need ti be very careful while closing the doors. It also gets real dirty real fast from fingerprints. It looks really bad too since its all black finish.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lg ice maker is the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge the mirror looks very high end comprared to the regular model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my LG fridge! It’s so sleek looking and I love the quick access door with the mirrored finish. The only downside is the small freezer space but the cool ice it makes almost makes up for it. I love the globe ice cubes but I recommend throwing out the first batch you get.

    I would recommend this to a friend