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Customer Ratings & Reviews

Your price for this item is $3,099.99
The comparable value price is $4,399.99

Customer reviews

Rating 4.6 out of 5 stars with 488 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the Counter-Depth MAX refrigerator for its exceptional ice production, appealing design, and overall performance. Many appreciate its perfect storage capacity and nice size, along with its quiet operation. However, some customers have expressed concerns about the limited shelf space, susceptibility to fingerprints, and the unpleasant taste of the water.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 488 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity n functions. It’s been great so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    refridgerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i did not like the glass door. only because it had stains on it that i could not wash off.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi my name is nicolas and I bought the fridge cause I got a lot of recommendations of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    48 hrs since delivery and works like a dream! Replaced our 25 yr old ge and this new LG is such a pleasure to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 25.5 French Door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy this refrigerator! While 4 types of ice seems a lil extravagant we enjoy the variety for different items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ! And thanks for allowing me to change from my initial order . This one fits our house perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but I’d buy the Bosch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be better if it had a separate\fourth door for the bottom meat drawer like the Bosch 800.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high end tech refrigeration unit very pleased with how to functions and how it has an alarm when the door is left open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doesn’t get any better……

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process of buying was seamless. The delivery and installation was seamless. They refrigerator is delightful!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I thought it would be a good purchase, but...

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worst fridge purchases ive ever made. Problems with the craft ice not working randomly. The door with the glass never shuts properly. The magnetic seal is terrible and the glass access door doesnt latch properly. The door alarm is the most annoying thing ever. It doesnt let you set the time for the alarm it goes off way to soon. Also the doors are lower than a standard french door fridge ao if you have any drawers next to it you have to make sure the drawers are closed or youre going to hit it and mess up the glass of the fridge. This fridge is terribly designed and its the worst 3000 dollars ive ever spent.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Shawn. Thank you for sharing your experience with us regarding your LG Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Mirror InstaView. We understand that this purchase has not met your expectations, and we understand your inquiry regarding the Craft Ice, door functionality, and the door alarm.

      Regarding the Craft Ice, when it stops working, the system may simply need a restart. You can try a simple troubleshooting step: unplug the refrigerator for about five minutes to reset the ice maker, and then plug it back in. This often resolves minor operational issues.

      We also understand your concern about the InstaView door and the door alarm. The door should close and latch securely, and we would like to ensure your unit is operating correctly. The door alarm is a safety feature that is designed to sound quickly to help maintain food freshness and energy efficiency.
      https://www.bestbuy.com/product/lg-counter-depth-max-25-5-cu-ft-french-door-smart-refrigerator-with-mirror-instaview-printproof-stainless-steel/JJ8VPZ63W2
      Please send us a private message on Social Media @LGUSSupport. We would be happy to discuss the operational aspects of your refrigerator and review the magnetic seal and latch issues further to assist you. We appreciate your patience.

      —Renzo LG

  • Rated 5 out of 5 stars

    Great Refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I thought that I wouldn't use the feature where the door opens 2 ways but I use it all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drawers are different than earlier refrigerator but getting used to them. Different ice cubes are nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this product look amazing. The ice production and all the features the refrigerator has are very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! LB refrigerator, gald I purchased it I just n love it thx.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge. Especially the glass door that changes to a mirror

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love this fridge however the doors tend to slam closed because there are no handles. The mirror glass is great but with in hours had a million finger prints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! I especially like the interior lighting. Easy to see where everything is, and is easy to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Early Mother’s Day gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves everything of her new fridge. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome beautiful refrigerator with a great design and well made!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge! Looks so nice and surprising has a decent amount of storage. The ice is a great addition!

    I would recommend this to a friend