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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 497 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator highly for its ice production, appealing design, overall performance, and ample capacity. The refrigerator is also praised for its size and quiet operation. However, some customers have expressed concerns about the limited shelf space, fingerprint visibility, and the taste of the water.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 497 reviews
  • Rated 3 out of 5 stars

    Bulky doors

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to love it but the knock glass is too see through all the time. The doors are so thick that the refrigerator sticks out. It is going back for the zero clearance model.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my purchase. Best Buy employee's were beyond knowledgeable and polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lg Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my refrigerator. The guys did a great job installing it. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Delivery was on time and installation went well I would definitely recommend this fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great more space and put to better use. All around a great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great. In and out in a few minutes. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator. It fits perfectly in my kitchen

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    no surprises yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not gotten the item. delivered to my residence.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, BETTYB. Thank you for sharing your experience with us. We understand your inquiry regarding the delivery of your LG - Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Mirror InstaView. We appreciate your patience while you wait for your unit to arrive.
      https://www.bestbuy.com/product/lg-450-sq-ft-10000-btu-smart-window-air-conditioner-white/J7G56554FC
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo LG

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge and awesome customer service from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great would recommend,inside is very nice the knocking feature is also a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish and functional, would definately recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice fridge, ice tastes bad though.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is ok, but I can't make the ice taste good, terrible tasting after many remedies attempted. Might not apply to other readers of this review.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchase of the LG refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finishing looks amazing and it looks great in our kitchen

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beautiful Well designed interior

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved the clever useful design that seems to maximize every cubic inch in this attractive fridge. The three types of ice it makes are a plus for entertaining However, the lack of handles on the sleek doors could be a challenge for some serious cooks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the icemaking options! Looks and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good with multiple ice options good quality nd sturdy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator Great quality and design.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lg refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. The inside is smaller than my previous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice refrigerator. It could use some more storage.

    I would recommend this to a friend