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Customer Ratings & Reviews

$2,599.99
Save $1,800
Comp. Value: $4,399.99

Customer reviews

Rating 4.6 out of 5 stars with 499 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator highly for its ice production, appealing design, overall performance, and ample capacity. The refrigerator is also praised for its size and quiet operation. However, some customers have expressed concerns about the limited shelf space, fingerprint visibility, and the taste of the water.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-499 of 499 reviews
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool fridge! The craft ice was an unexpected feature that we love.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge, great ice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is good. The best part of the entire unit is the multi ice maker. The in door water space is a little small for most large water bottles. The glass is nice but gets finger prints. This side also doesn’t close as nice without additional force.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart refrigerator. Love that it makes craft ice and that it sends you alerts in the app. Very spacious compared to our house previous counter depth frig.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is one of the best purchases my family and I have ever made. We are very happy with this refrigerator because it works excellently, it's perfectly suited to all our needs, it's very energy-efficient, very practical, and of very good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Regrets?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this fridge....spacious, well lit, love the multiple ice size/shape options, ease of changing air and water filters....highly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointment with Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re having problems with the icemaker from day one it says wait 48 hours after 72 hours. It still wasn’t making a nice properly when we called Best Buy. They referred us to another company. They don’t stand behind their products as you have even had a problem with the washer I bought from them after a year and three days it went out and I’m still waiting for the company to correct the problem through a third vendor so I’m kind of disappointed with Best Buy right now

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great refrigerator the ice is so awesome, and it’s very spacious

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg! We love this refrigerator. It is a nice size it’s beautiful and the knock knock is the best feature. I would strongly recommend it! The men who delivered the refrigerator and set it up was really nice and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order and didn’t take long to arrive. The ice makers are the best part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Very clean look, and definitely enough space! Also the different ice it makes is the cherry on top!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    LG Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! No regrets! My family loves the design and the features. Thank you BestBuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love LG products

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator! I have no complaints thus far.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Shelia Austin

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is beautiful but it is a nightmare to keep clean. Can’t touch the mirror or stainless steel anywhere without showing fingerprints. I keep a bottle of window cleaner on the counter next to it…wouldn’t buy again..

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, SheliaA. Thank you for sharing your experience with us regarding your LG Counter-Depth MAX French Door Smart Refrigerator. We understand your inquiry and that the maintenance of the mirror and stainless steel finish has not met your expectations. Your feedback is important, and we’d like to assist you further. We recommend using a soft, microfiber cloth with a bit of warm water or a dedicated stainless steel cleaner, wiping in the direction of the grain to minimize smudges.
      https://www.bestbuy.com/product/lg-counter-depth-max-25-5-cu-ft-french-door-smart-refrigerator-with-mirror-instaview-stainless-steel/JJ8VPZ63W2
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Great refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I really like this refrigerator. It looks nice on the outside and it offers good space inside, to store the food.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reg

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded satisfaction beyond expectation I will recommend a friend anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! It looks so sleek, makes my kitchen look nice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective on delivery.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge was delivered and the top portion would not cool down below 50 degrees. This was the second LG fridge with defectives. Switched to Bosch. Best Buy switched out with no problems.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Trevor. Thank you for sharing your experience with the LG Refrigerator (LRYKC2606S) model. We understand how crucial it is for your refrigerator to maintain proper cooling. We aim to provide high-quality products that exceed our customer's needs and expectations. We want to assure you that your feedback is valuable to us, and we will address these issues with our team to improve our product's overall performance and quality. Since you’ve already switched to a different brand, if you have any remaining concerns or need additional support, please reach out to us on social media @LGUSSupport with your model number and details. We'll be happy to assist with any outstanding issues or questions. ^Juvy LG

  • Rated 1 out of 5 stars

    avoid - horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This looked great in the store, but is a very expensive piece of junk. The freezer drawer doesn't close properly and is always jamming or having issues. The thermostat doesn't work, so oftentines the freezer is the same temp as the fridge (even when set at the lowest -7). Horrible customer service and veery difficult to get LG on the line to arrange to fix (six months and still waiting). Also, water and ice taste like chemicals so are unusable. This machine is garbage. Waiting to replace. Never buying anything LG again.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there! Thank you for sharing your experience with the LG LRYKC2606S. We understand the ongoing issues you're facing with the freezer drawer, thermostat, and water/ice quality.

      We recommend reaching out to our customer support team for assistance with these issues. You may access this link related to your concern: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371 If you haven't reached out Social Media Team, please try contacting @LGUSSupport via social media for quicker communication and to arrange for a technician to assess the appliance.

      Your feedback is valuable, and we appreciate your patience as we work to resolve these concerns. If there's anything else we can assist you with, please let us know.

      —Avril LG

  • Rated 1 out of 5 stars

    DONT EVER BUY LG. EVER.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't ever buy LG. Fake customer support and fake repair companies that you never hear from. NEVER BUY LG ANYTHING. If you were a sucker like me, I feel sorry for you.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, David. Thank you for sharing your experience with the LG Refrigerator (LRYKC2606S) model. We genuinely appreciate your feedback, even when it’s difficult to hear. It’s concerning to learn about your challenges with customer support and repairs, and we want to improve your experience.

      If you’re still having issues, we encourage you to reach out to us directly via private message on social media @LGUSSupport. We're here to assist you and work towards a resolution. Your satisfaction is important to us, and we want to ensure you receive the support you deserve.

      Thank you for your patience, and we look forward to assisting you. ^Juvy LG