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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1044 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers often highlight the Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator's great storage capacity and overall performance. Many appreciate its clean design and nice size, as well as its quiet operation. The internal water dispenser and consistent temperature control are also well-received features, along with the massive door storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-6 of 6 reviews
  • Rated 5 out of 5 stars

    Nice clean lines and counter depth too

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new refrigerator. Clean lines and plenty of room. It’s actually smaller than my old one but looks bigger inside. My only wish would be that there was one more height adjustment option on the door shelves.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a basic French door refrigerator which is why we selected this model. Based on that we like everything about it. The one down side is that there is not a half shelf that slides back allowing for wine bottles to stand up. They can fit in the door shelf but then the door can become heavy and bottle not as secure.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Large basic interior with few additional features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shelves on the doors are too large and items tumble around in there. There are no sliding shelves so it's difficult to store an open wine bottle with a stopper in it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    1st time with LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an ok appliance for small kitchens, but not a lot of space. Shelves can’t be adjusted to make room for tall items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Slightly rickety drawers and shelves.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not as much adjustment of shelves as I would like.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Thank you for sharing your feedback about your LG refrigerator. We appreciate your input, and we're sorry to hear that the adjustability of the shelves doesn't meet your expectations.

      We understand that the arrangement of shelves and storage space in a refrigerator is important to meet individual needs. Your feedback will be taken into consideration as we continue to improve our refrigerator designs.

      If you have any further questions or if you need assistance with any other aspect of your LG refrigerator, please feel free to reach out to our LG support team. They can provide guidance and support based on your specific model. You can contact them through this link: Lhttps://www.lg.com/us/support/contact. -Carl LG