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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1045 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers often highlight the Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator's great storage capacity and overall performance. Many appreciate its clean design and nice size, as well as its quiet operation. The internal water dispenser and consistent temperature control are also well-received features, along with the massive door storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-3 of 3 reviews
  • Rated 3 out of 5 stars

    Large basic interior with few additional features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shelves on the doors are too large and items tumble around in there. There are no sliding shelves so it's difficult to store an open wine bottle with a stopper in it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a nice box, but for some reason we couldn't get the French doors to level. We had to return it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    LG Can Kick Rocka

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this product to anyone. Do not be fooled by the French doors, the clear shelving, ice/water dispenser, freezer drawer. It will not be as impressive when the product stops working 4 years in. LG had been impossible with coming to repair the fridge. Their warranty service at this point is non-existent. I have made three separate appointments for service, taken off work, and I was not even given the common curtesy of behind notified that no technician was coming. In summary: Looks pretty, breaks quickly, no help to fix it; thus, waste of money and time.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there! We're truly sorry to hear about the issues you've experienced with your LG refrigerator and the challenges you've faced with our warranty service. Your feedback is important to us, and we understand your frustration. We'd like to assist you further in resolving this issue. Please send us a private message via Facebook or X (Twitter) @LGUSSupport, and our team will be more than happy to explore possible solutions. We apologize for any inconvenience caused and appreciate your patience. —Junel LG