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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1044 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers often highlight the Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator's great storage capacity and overall performance. Many appreciate its clean design and nice size, as well as its quiet operation. The internal water dispenser and consistent temperature control are also well-received features, along with the massive door storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-17 of 17 reviews
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this fridge for 6 months and was just thinking how solid it’s been. Serves my family of 4 well. I have no complaints. I was worried about the inside water dispenser but that’s not an issue and I way over thought that. The ice machine keeps up and can almost completely refill overnight if it ever does get empty. It has a lot of space, especially coming from our old fridge of similar dimensions. And most importantly it can keep a cool uniform temp throughout the fridge, including the doors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice clean lines and counter depth too

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new refrigerator. Clean lines and plenty of room. It’s actually smaller than my old one but looks bigger inside. My only wish would be that there was one more height adjustment option on the door shelves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much space!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More room in the fridge than my previous larger model. Love the deep door shelves. Love not having the ice maker take up all the space. I would recommend this model

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good - fridge makes a quiet whining sound occasionally. Upgraded from a 20 year old side by side and couldn't be more happy with the space

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design and storage capacity. So far it works great and we couldn’t be more happier with the selection. Excellent for small space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG fridge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, great storage and ice maker. I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good. Frig. Spacious

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice frig. A lot of space to put the food. Counter depth, but more space inside than most.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple, Spacious, and Stylish

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought a refrigerator would be fun & practical to have: lots of space, shelves are plentiful & well-designed, useful metrics (connect to ThinQ app for full capability & monitoring), and lighting illuminates everything. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great double-door opening fridge. Keeps food fresh. Plenty of space for leftovers, vegetables, and fruits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this frig. Perfect room, can easily find everything inside. Freezer has plenty of room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Counter-Depth Storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best counter depth Refrigerator, with more internal storage of 26.5 Cn. Ft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Much more space inside than our old one. Also the water filter is very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator with lots of features! I really like how much storage is in the refrigerator and how the shelves are adjustable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a lot of room inside—shelves are adjustable and compartments are deep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has so much ROOM!!! Very thoughtful storage drawer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    lotd of issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the space, ice cubes are iffy, freezer temps are erratic as well as upper section

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello, Durrie.

      We're glad to hear that you're enjoying the spaciousness of your LG refrigerator. However, we're sorry to learn about the issues you've encountered with the ice maker and temperature control.

      Your feedback is important, and we want to assist you further. To address these concerns effectively, please send us a private message via Facebook or X (Twitter) @LGUSSupport. Our team is committed to finding a solution to ensure your appliance operates to your satisfaction.

      Thank you for bringing this to our attention, and we appreciate your patience as we work towards resolving this for you.

      —Kai LG

  • Rated 5 out of 5 stars

    LG Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t my first choice but, was the best choice I made! Love the space and the freshness. Pray it lasts a very long time.

    I would recommend this to a friend