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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 703 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 703 reviews
  • Rated 4 out of 5 stars

    Looks good till now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the refrigerator some time now and it looks good as of now. The door in door looks a little gimmicky but nevertheless has been useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Excellent fridge. I only wish all the shelves had the drop down feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My own

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it i always wanted a refrigerator like this and now I have it thanks to my husband

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my purchase, so far everything is working fine. The ice maker do seems to get stuck, but its a simple fix just open it up and move the ice around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator. Like the clear door on right side to view beverages. Dislike the taste of the filtered water

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying new refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator. In case you have not upgraded in 15+ years, make sure to what is needed for installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the refrigerator but the number 11 shelf will not hold in place and food items cannot be sat on it. Called LG and was told a replacement shelf would be mailed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. Soft close drawers and open door chime feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and beautiful refrigerator! It’s very classy and really elevates my kitchen. Only downside is the shelves in the left door are kind of small.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stressful process

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is great, it was a gift for my mother-in-law. She really loves it and it was at a great price. The reason my review is so low is because the delivery took over a month to happen because it kept getting rescheduled.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this refrigerator for 1 year and 1 month and the ice maker went out. Called LG customer service and guess what the ice maker has a 1 year warranty. Also the instaview door does not seal tight and if your not careful closing it opens back up.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thanks for sharing your experience with us. We understand that your LG Refrigerator (LMXS28596D) model's ice maker stopped working and that you are having an issue with the InstaView door not sealing properly. For the ice maker, a troubleshooting step you can take is to check if the ice maker's shut-off arm is in the down position. If it is in the "up" or "Off" position, it will prevent the ice maker from producing ice. Make sure the arm is fully lowered. For the InstaView door, please inspect the gasket for any tears or debris that might be preventing a tight seal. For more information, visit https://www.youtube.com/watch?v=znw18hJ2874. If you’d like us to assist further or take a closer look, feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy LG

  • Rated 5 out of 5 stars

    N/A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our refrigerator, love it. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best refrigerator I ever bought!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slick, clean, roomy and very functional. Only one item with bit of problem. Ice maker volume is ted small but other than that, wonderful unit. Hope to last long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge - worth it . No issues . We got it from Best Buy outlet & it’s almost 60% off the retail price .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG French Door

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great buy for the money and also a great product has lots of features like the side access door for small items without opening the entire door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks and functionality are top notch.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We very much like the overall quality and functionality of the refrigerator. I would recommend this product. If it lasts 20 plus years like our Maytag it will be a much better unit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG Fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator! Delivery was a problem as they were late, had to borrow my tools to install, and it had a dent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new fridge. I wanted the one that made the round ice cubes but the $1000 difference was a bit too much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and value for the price. I just wish it would be in a bigger size. Other than that I love all the compartments it has easy access to our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG fridge are best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a replacement for our old LG fridge which was still working but an upgrade was needed. Pick it up during 4th of July sale, very happy with our purchase

    I would recommend this to a friend