Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1018 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 2.1 out of 5 stars

  • Value

    Rating 2.3 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Door-in-Door 28.6 Cu. Ft. French Door Refrigerator for its spacious interior, ice maker, and door-in-door feature. Many reviewers appreciate the ample storage space and easy access to frequently used items. The dual ice makers are also a popular feature, with customers praising their convenience. However, some customers have expressed concerns about the refrigerator's reliability and compressor failure.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,018 reviews
  • Rated 5 out of 5 stars

    Love this fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need space this fridge has it. It's brightly lit and beautiful along with being great for organization. The water filter lasts us (a family of 6) approx 3.5 months. Cleaning any spills up on the shelves is a breeze and the quick door for drinks is fantastic. The freezer is spacious and set up well too.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great fridge, love the door in door feature

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently replaced our very outdated Amana so keep in mind any fridge would be a step in the right direction, but we are very pleased with the design, look, spaciousness and 2 icemaker functionality. Beautiful product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good refrigerator for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This had all of the features I was looking for. Water/ice in the door, additional ice maker in the freezer, plenty of spacious storage in the refrigerator. So far so good as it's working as designed. Unlike other reviews, I don't find it noisy at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very user friendly, well lighted, perfect size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is just what we have been looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Double Ice!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has an in-door ice maker that does not take away from interior space and a bin that fills automatically for extra ice in the lower freezer. Never runs out of ice! Plus the vegetable and fruit bins are in the middle easy reach section of the refrigerator instead of an out of the way place like the bottom in many refrigerators.

    I would recommend this to a friend
  • Cons mentioned:
    Compressor failure

    Rated 2 out of 5 stars

    LG Linear Compressor is a high failure item

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design and functionality. It takes longer to do the initial cooling when you first plug it in - it was explained that it is due to the energy efficient design that uses less power so it's a longer ramp up time. after that it was fine. The Freezer has recently quit altogether and the Refrigerator is almost luke warm. Service call suggests it's the compressor and 2 other parts should be changed at the same time est $900 parts and labor. Less than 2 years old and the main component has failed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good refrigerator. Like the french door style.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the layout of this French door refrigerator. You can hear the compressor working but it is not too loud. I think the four door model would have been more efficient then the full width deli drawer in the three door model.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Love it!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving our new fridge. Very functional. The extra ice maker is a great bonus. Sharp and clean looking. The only downside is the water dispenser doesnt put out as cold of water as I would like. Still I love this fridge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fine item, terrible service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator itself is fine. If you can, pick it up and install it yourself. It took 4 different teams of delivery people to get my refrigerator installed. The first guy said that I needed almost an inch more on each side in order for it to fit. The second said I needed an inch total. The third said that the space needs to be exactly what i saw on the measuring tape, and the only explanation he had after I told him that I went into the store I paid for my item at, was "... the people that work there are idiots. Who do they think they are?" Terrible

    No, I would not recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Exceptional performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great fridge, plenty of room and no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what we were looking for

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the LG stainless steel refrigerator. We were limited with our options due to having a smaller fridge cabinet, however the Best Buy employees were extremely helpful throughout the purchase and guided us through our options. I love that the ice maker does not take away space from the refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this fridge for about 1 month and love it. Fridge is very spacious with plenty of compartments. Love the offset water spout which allows easy fill up of larger water bottles along with chime that alerts you when doors are left open. Highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool fridge with plenty of room and install was great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hopeful for undamaged one!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my frig but unfortunately I cannot seem to get one that is not damaged cosmetically. Waiting for delivery of #4! So over this! Fingers crossed because I do love the frig but refuse to pay this amount of money and get damaged goods!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Live it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Love the for style and dual ice makers

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    amazing space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More room in this fridge than I was ever use to having.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs to keep its chill.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love everything about it , but... it takes forever to get cold again every time you open it . it loses tons of the chill and takes forever to bring the 33 chill back. the lower half works great.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of room for everything, big enough for our family,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the LG line of appliances. We enjoy the French doors, water/ice features, door-in-door feature for quick access items and the interior drawers. We would not recommend storing milk in the door-in-door bin (at least not in summer), but it's a great place for juice, butter, and condiments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded my fridge and got this. I love this thing it stores plenty of stuff and is just so much more organized and convenient then my last one. Buy this and be happy.

    I would recommend this to a friend