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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1018 reviews

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Rating by feature

  • Quality

    Rating 2.1 out of 5 stars

  • Value

    Rating 2.3 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Door-in-Door 28.6 Cu. Ft. French Door Refrigerator for its spacious interior, ice maker, and door-in-door feature. Many reviewers appreciate the ample storage space and easy access to frequently used items. The dual ice makers are also a popular feature, with customers praising their convenience. However, some customers have expressed concerns about the refrigerator's reliability and compressor failure.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,018 reviews
  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is sweet. So far it has been everything we wanted. The double ice makers are perfect for when we have guests over. Otherwise the smaller in door unit would last all but 15 min tops. This is also my first door-in-door fridge. I always thought it was kind of unnecessary but man its super nice and convenient when grabbing highly used items. All in all we love this fridge. Also its not loud at all like some people have said. Only thing i hear is when the ice maker does its thing for a few seconds every once in a while.

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door, Space

    Rated 4 out of 5 stars

    Good frig.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space. Freezer is large. Door-in-door is convenient to get drinks for the kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity, Double doors open to accommodate viewing, storing and retrieving. Convenience door is very handy and reduces temperature changes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had a few weeks and so far it is great. I would like to say the delivery men were outstanding! They did a fast and wonderful job of installing and were frendly and polite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but wish I had bought a more expensive one with more flexibility with shelves and movable door shelves. Overall this is a good refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best chef fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG is one of the best makers out there. Best warranty! I love to cook and this is the perfect fridge. A lot of deep space and the ice maker makes the perfect size ice. Couldn't be happier. A beautiful refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG ranks highest in customer satisfaction in seven of the 11 kitchen and laundry appliance segments, according to the J.D. Power 2017 Kitchen Appliance Satisfaction Study. Scheduled for 0ct delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like top space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like refrigerator so far. Collects finger prints on the front to easily. My concern is the length of time for 10% bonus for opening a credit card. Received bill before points.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our LG Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like our new LG Fridge a lot. Our old fridge still worked but was 19 years old, so decided to get a new one before the old fridge actually quit working. Would definitely recommend the LG from Best Buy. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ice in the door

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really well built appliance. It's great to have the bottom freezer & still be able to have ice in the door-dispenser. The energy-saving door is a nice touch, too.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 4 out of 5 stars

    Dual ice makers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick at making ice, and dispense's really well. Love how much storage it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge for all but the biggest items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cavernous freezer section holds everything easily with convenient dividers. The fridge door-within-a-door is a great feature. The only tight spot is finding room for very tall bottles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    shh I can't hear it running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow it is an awesome Refrigerator. Roomy inside, energy efficent, and Shh is it running? Yes so quite. We love it. Now my daughter wants one for her house. Oh, there is another ice amker at the bottom in the freezer also.

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door, Ice maker

    Rated 5 out of 5 stars

    Fantastic Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes tons of ice (nice bonus). We use the door in door quite a bit. Only had it about a month and so far all is well.

    I would recommend this to a friend
  • Cons mentioned:
    Compressor failure

    Rated 3 out of 5 stars

    Great design but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The compressor is a point of issue. They can fail and it is a hard part to get and expensive.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to keep you waiting, but thank you for reaching out. I can understand how frustrating it would be to encounter an unexpected repair delay and I would be more than happy to assist. If you would, please copy and paste the link below into your web browser so I can gather the necessary information from you. ^AB  https://refrigerators.lgsupport.com/hc/en-us/requests/new?id=WEB&agent=4666132 LG

  • Rated 5 out of 5 stars

    Good fridge - which all the shelves were collapsib

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is great. However, the left door slams heavily, maybe because of the icemaker. The water taste crisp. Vegetables stay fresh longer. The outside of the fridge smears easily. I like this fridge a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vegas Beast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fridge is a Beast!! Had to move a upper cabinet to make it fit (measurements are correct, my countertop is not cut straight by 1/4") never noticed with the smaller side by side we had in there before. Dual icemaker is a plus, the door "rations" how much ice you get. We have never had so much room in a fridge before! It's Crazy how much this thing can hold. Door bins are not movable, so had to rearrange the taller stuff we used to put in them. The door in door feature is super handy. We do keep our gallon of milk in there & it stays cold. However, it does make the right door heavy...wants to close on its own, so we have to prop it open with a body part when accessing the inside of the fridge. The interior LED lights are AWESOME!! My husband claims when he opens the fridge doors, it's lit up like the Vegas Strip!! The ONLY downfall to this Fridge is that the Stainless Steel is a Royal Pain to keep clean!!! The rest of the SS LG appliances we bought are a piece of cake to wipe down compared to this!! The sides are not SS, they are gray, & magnetic. Don't know why the gray when they could have used SS paint?? The sides are going to show unless it's Completely recessed! I'm 5'2" & have to use a stool the get things off the top shelf clear in the back. My Bff recommended keeping a pair of high heels next to the fridge. Lol! We don't have much in the freezer because we have an upright one in the garage. It's a very generous size with a drawer that holds an icemaker on the left side. We use the drawer for ice cream & popsicles. There is a divider in the large section. Not real deep like a chest freezer, but I imagine if it was packed, you would have to do some "digging". One great thing about this Fridge is that the coils are not underneath, meaning if you have a pet, the fur doesn't collect upfront & stick to the grill! If your a pet owner, you know what I mean!! Love the fridge...which it had been available in black SS!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently I had to replace my LG door-in-door French door refrigerator. I purchased the same exact one but for some reason the new one seems so much better. Best Buy was wonderful and delivered on time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after installation it really gets cold fast, i thought i had to wait at least 2 days, but to my surprise it got the juices etc cold fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Little noise , but nothing to complain about .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only a month in, but so far so good. Lots of space with the ice maker in the door. The extra door on the front/ right hand side ...... sweet !!!!

    I would recommend this to a friend