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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1018 reviews

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Rating by feature

  • Quality

    Rating 2.1 out of 5 stars

  • Value

    Rating 2.3 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers recognize the Door-in-Door 28.6 Cu. Ft. French Door Refrigerator for its spacious interior, ice maker, and door-in-door feature. Many reviewers appreciate the ample storage space and easy access to frequently used items. The dual ice makers are also a popular feature, with customers praising their convenience. However, some customers have expressed concerns about the refrigerator's reliability and compressor failure.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,018 reviews
  • Rated 5 out of 5 stars

    Love it so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extra ice maker in freezer. Great lighted space inside with lots of great storage. Ice/water dispenser work much better than previous models. Kids no longer spill ice/water all over floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good refrigerator for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has been performing much better than our previous LG. That model gave us many problems. Went with another LG product because there are more features than with other name brands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Refrigerator, big space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this refrigerator, it is big, and works great (for the 2 days that I have) however the ice machine does some noise during night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may be a finger print magnet but the way it works we can put up with a few minor cosmetic problems. My food stays fresh much longer than normal and I say its well worth the money!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Layout but Ice Machine has issues

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall really like this refrigerator, but the ice machine in the door tends to clog. Not sure if the seal isn't tight enough, but it causes the ice to build up around the tray and then it forms a big ice block that causes it to not work. In order to fix you have to break down the big block and clean out the tray. Not a deal breaker, but a pain to deal with every now and then.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little early to tell for longevity and customer service only having it about a month now, but we are really happy with our purchase. Best Buy pulled through for us once again.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 3 out of 5 stars

    Better than the last frig :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy to report the frig has been great thus far! Good amount of space and great lighting!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Refrigerator for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator has more space then the old one. Once Greeksquad gets the upper ice maker to work, I will be happy. Just hopeful now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot, the only thing I hate about it is that you can’t poor water from the fridge unless both sides are closed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No issues so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator works as one would expect. Didn't think I needed the second left door but find myself making good use of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice. Lots of room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good purchase. My only complaint is the shelves on the doors should be adjustable. It limits what you can put in them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suite of LG stainless appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The products are all very new yet but they all seem to be great - overall we received $1,200 in rebates (both Best Buy & LG) so these 4 appliances cost far less than we had budgeted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator. We always make our big purchases from Best Buy. The sales people are always awesome, delivery people are great and professional, and the product - we love!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More freezer storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new LG has way more freezer storage. Love it and the door in door to get at the door shelves. The fruit tray really does keep the strawberries fresh longer. I am very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge! The extra ice storage is a must have and a life saver. This fridge keeps my kids from opening it all the time because they can see through the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are an Lg household and this met our needs to a T...great look..love the additional ice maker and the easy access "quick" door is very much appreciated by our 6 year old...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Large Working Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and looks nice in our space. It did come dented upon delivery but Best Buy gave me a discount for the damage.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    So much space...LG refrigerator is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a pleasure to finally have a refrigerator with room for everything I need and then more! Very convenient...even lets me know when door is not shut. Very pleased and even though has electronic features I feel reassured because I purchased Geek Squad coverage. Looks great in my renovated kitchen...after 52 years of marriage I have a beautiful kitchen with LG appliances. Best Buy is great company...helpful from purchase to delivery and installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lg refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I normally by Samsung but LG has really come along way this refrigerator is great and wife loves the front door option

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of extras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator/freezer. I would make a couple of minor convenience changes but overall, a very nice addition to our kitchen.

    I would recommend this to a friend