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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1018 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 2.1 out of 5 stars

  • Value

    Rating 2.3 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Door-in-Door 28.6 Cu. Ft. French Door Refrigerator for its spacious interior, ice maker, and door-in-door feature. Many reviewers appreciate the ample storage space and easy access to frequently used items. The dual ice makers are also a popular feature, with customers praising their convenience. However, some customers have expressed concerns about the refrigerator's reliability and compressor failure.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,018 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Refrigerator is very nice and working great. I did a lot of looking before I pick this LG refrigerator,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new Lg Fridg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work very well, it so cool it fit perfect my space and matching with my kitchen appliances. I will prefer to my friends.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good smaller fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a hard time fitting taller items on the shelves. Very limited door space for taller items. Can only fit gallons of milk on the door. Otherwise a nice fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We made this purchase to replace a fridgedaire that we couldn't repair. This was our best choice. It gave us the space we so desperately needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a little noisy but otherwise great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, very bright making everything easy to find

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New stove to replace original that was damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best customer service I have ever experienced. The entire appliance crew was knowledgeable, friendly, and fantastic problem solvers.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    Very happy with this refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room in both fridge and freezer. Really like the icemaker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love our new refrigerator (LG).

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had problem with Clapper Valve, but Geek Squad is actively pursuing repairs. The Dominator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it about a month and am pleased. No issues yet (it is new though). I love the "milk door" and the freezer drawers are well designed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Design great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design was wonderful, but the unit did not work and had to be returned. The return process was not easy, but once the right people got involved at Best Buy, things moved quickly to replace the unit. Got the same make and slightly different model

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you had this trouble and hope you continue to allow us to provide for your home appliance needs. Should you need assistance, do not hesitate to reconnect with us directly via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP LG

  • Rated 5 out of 5 stars

    Like the features of this refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this refrigerator for about three weeks and are really happy with he extra space and features. Would highly recommend it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work as we expected. Ice maker is way too small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge works well. I love the bin of ice that it makes and the ice doesn't take up space in the fridge beyond just the door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This Frig!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is perfectly designed for my needs including the separate door for beverages. I have had zero issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and has many features which work great! Would definitely recommend to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this refrigerator. The only con is that the freezer temperature is not constant.Partial defrost occurs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ice taste bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this frig for 6 months and the ice still has a chemical taste from both ice makers. Water from the door is fine. We are waiting on a service tech to come out. Purchased in Wichita Falls, TX and there are no local service techs. We'll see how it goes. Other than that we love the frig.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      That's terrible to hear, I too would be a frustrated with the ice not tasting right after 6 months. Appreciate the review needed to alert us about the matter. If you would like additional support reach out via Twitter at @LGUSSupport or Facebook: https://www.facebook.com/LGUSSupport. Thanks! ^ CS LG

  • Rated 5 out of 5 stars

    Good pricing and great delivery/installation team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricing on appliances was competitive allowing us to choose the best delivery and installation, which was BestBuy. Communication was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the features we need and none that we don't. Nice maintenence notifications for those not wanting to think about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomy and stylish appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our fridge freezer, service and installation but Best Buy staff.

    I would recommend this to a friend