Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1018 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 2.1 out of 5 stars

  • Value

    Rating 2.3 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Door-in-Door 28.6 Cu. Ft. French Door Refrigerator for its spacious interior, ice maker, and door-in-door feature. Many reviewers appreciate the ample storage space and easy access to frequently used items. The dual ice makers are also a popular feature, with customers praising their convenience. However, some customers have expressed concerns about the refrigerator's reliability and compressor failure.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,018 reviews
  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    love the french door

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the door in door for milk and juice. I also love the fact that the ice cube holder is in the door and not the inside of the refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome design

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ides to date with the exterior door. Makes it simple and very accessible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Met every expectation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is a nice upgrade and has so far met every expectation I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dual ice maker refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator and Lg products. Great service from Best Buy (Nick)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great idea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The French doors with the freezer at the bottom is, by far, the most convenient style I've ever had. The door inside a door is a great idea! That's where we keep our milk, juice, and water bottles. Perfect size, easy and convenient, and it saves energy by not opening up the entire refrigerator to get the things we most use.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 2 out of 5 stars

    Lg refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for 3 years broke already lost all the food in refrigerator and freezer! Manufacturer LG customer service is horrible no techs available!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend to any and all I would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very happy!!! I love my new refrigerator. I had a side to side that I absolutely hated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient and spacious

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the same dimension as my 16-yr old 25-cuft side by side- but has so much more shelving and lighting! Double ice maker removes the comments of French style frigs with smaller ice making capacity. Bottom drawer has a stronger basket material than others that were very flimsy plastic material. Delivery guys were the best - did not have to worry about scratching wood and marble floor surfaces!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact, high quality. Looks elegant and neat.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Great value and fun to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dual ice maker on this unit. The show door is a huge savings to grab items without opening the whole fridge. Also able to grab things from the pullout draw if items are in front.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Wow !!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can't say enough about this refrigerator. It is really terrific. We have seen some reviews that think it is noisy and we wonder what they are hearing as the only sound we ever hear is the occasional vey soft sound of ice being made. We love this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome it's everything I expected. Plenty of room for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought last summer. It was a great purchase. High recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge. Love the second ice maker and the quick access door

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    waste of money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is out of order (not cooling, sealed system issue) after 1.5 year. Comparing to refrigerator’s life expectance 14_16 years, it is an expensive rubbish. LG service locations are overhealmed by recalls - takes over 10 days to get somebody, LG approved to look at this miserable refrigerator and determined the cost of the repair.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      What you have described is far from what we expect. We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGUSA ^CP LG

  • Rated 5 out of 5 stars

    Good fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this for 6 months and it's great. The best fridge I've owned so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviews said compressor was loud but it is so quiet you don't know it's on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for a great price. Got on sale over the 4th, very happy with purchase

    I would recommend this to a friend