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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1018 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 2.1 out of 5 stars

  • Value

    Rating 2.3 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Door-in-Door 28.6 Cu. Ft. French Door Refrigerator for its spacious interior, ice maker, and door-in-door feature. Many reviewers appreciate the ample storage space and easy access to frequently used items. The dual ice makers are also a popular feature, with customers praising their convenience. However, some customers have expressed concerns about the refrigerator's reliability and compressor failure.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,018 reviews
  • Rated 1 out of 5 stars

    wellI just do not know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had L.G. forever but this one had problems and I got the 3 yr. warrinty but getting them out here was a pain. it took them over a week to come out so I gat a different fridge.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thanks so much for the excellent review. Such detailed information really helps our R&D team understand our customers and what it takes to make you happy. We greatly appreciate the feedback and we are sorry the refrigerator did not meet your expectations. ^CP LG

  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great one for us!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good and spacious for our family. Very quite and high quality of finish!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator Delivery Service from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people arrived during the time promised. The team was [rpfessional in delivering and setting up the Refrigerator. I did had to hook up my water line as I did not purchase a kit, however it was not difficult as I had previously installed it. He did check for me there were no leakage.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    STst

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my LG French door refrigerator working really good and spacious too.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Good fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the dual ice makers and the ample room. Very large capacity.

    I would recommend this to a friend
  • Cons mentioned:
    Compressor failure

    Rated 1 out of 5 stars

    DO NOT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY. They are great until they stop working. We owned the refrigerator for 4 years until it decided to stop working. Compressor went bad.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month no complains. A lot of space, quiet, and really beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, there is so much space, would definitely buy again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Exchanged item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went back to the LG I originally wanted. Did not like

    No, I would not recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    great refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we enjoying cold drinking water, ice and we have lot of space to use.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Do Not Buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features, but very unreliable. In less than 5 years, I've had to replace the compressor, ice maker and door due to malfunctions. Would Not recommend!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    nice, but loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice fridge. It is louder than our old one, which was nearly 20 years old. We were told the LG is more quiet. The storage is taking some getting used to. Taller items are more difficult to fit. One shelf has a "slide" that allows taller items to fit, however, it is only half the depth of a shelf, so not really enough space. There are essentially 6 shelves that are adjustable. We may end up removing one. I guess I just need to empty everything out and try again. I like the veggie/fruit bins. We use more fresh produce, so I wanted a lot of room for those items. I like the freezer section. It can be organized easily to allow you to see what you have. The double drawer is nice and still the larger items fit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough for the price, a little bigger then I thought.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Roomy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator with lots of room and extra storage space!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge for any home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new LG refrigerator. I love the cold saver door because I don't have to open the fridge all the way to get something to drink and it saves on energy. I also love the , the Glide and Serve tray, for party goods and the freezer has ample storage. Plus, the controls are very easy to use. Also love the looks of the refrigerator. .

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Amazing refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love this LG refrigerator, great space and features.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have plenty of room in this refrigerator and freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has everything i expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect, cools fast, very attracyive and spacious

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great fridge for multi purposes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice design and convenient access. easy to handle.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Big but loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is a really great size and that was the best part. Multiple times a day this thing would make a significantly loud noise for an extended period - not just ice making but loud running noise. I would not repurchase this.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      If you're still experiencing issues with your refrigerator, head to our support page on Twitter, @LGUSSupport or on facebook at www.facebook.com/LGUSA and our specialists will be happy to look into it. ^CP LG