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Your price for this item is $3,599.99

Customer reviews

Rating 4.3 out of 5 stars with 1377 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,377 reviews
  • Rated 5 out of 5 stars

    Really great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with this fridge, big, roomy with all the bells and whistles. Love that Best Buy gives 18 months no interest and match other stores prices. You can't go wrong here!

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    Awesome refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace 22 cubic' side-by-side. Reviewed several models and brands. Decided on this model because of the slim on-door ice maker. Allows more room inside. Love the door-in-door, Custom chill drawer and freezer area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love with my new fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of homework to find the right fridge and I am so glad that I took the time. This fridge has all of the items that I was looking for. My favorite aspect of this fridge is the ice machine. It DOES NOT take up any space within my fridge and is fully contained in the door. This leave more space for items in my fridge. I have read a few reviews that complain the ice maker doesn't keep up with making ice for people who use a lot of ice. This is not the case at all for me. I live in a household of 4 adults and 2 kids. Almost everyone uses the ice dispenser and not once have we encountered a time where there was no ice to dispense. One feature about the ice maker that I enjoy is that it has the ICE PLUS feature that in the event you do need more ice, the fridge goes into power mode for making ice for 24 hours. I wish this feature could stay on for longer, but it works. The depth of this fridge is amazing and there is so much space. I am only 5'0" and have a hard time reach the top back of the fridge, but I think this is a great problem to have compared to my old small fridge. The middle drawer is a life saver for when I need to hide something from the kiddos because they forget it is there. HEHE It is great that it has an adjustable temperature control. It allows for me to store wine, or meat depending on what I need. The drawer freezer is also nice. I like to roll out sheets of cookie dough and chill them. The middle tray in the freezer is perfect for this and it allows me to put any size sheet. I am very pleased with this purchase and so happy that I upgrade from my double door fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the middle drawer! I was in doubt if it would be worth the extra money but I am glad I got it. There is where I keep my cold beer:).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stainless steel appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE my new refrigerator! Worth the value in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Refridgerator!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace our thirteen year old Kenmore Refridgerator. Was looking for a much deeper and wider machine. This new fridge has more capacity and usefulness than most currently on the market. Received great customer service, on time delivery, and impeccable product quality. Very happy with our choice and most definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a keeper.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far great. It holds a lot. Only problem for me is I'm short and it's hard to reach all the way in bad on top shelves. Solution = I don't put anything back there. Chill/Freeze drawer offers options on use to adapt to needs. If you open left and then right door you have to close left side first or an overlap crash will happen with the center filler in way of closed right door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold an older version of the same fridge with the sale of our house. When we bought a new house we had to buy anew fridge and of course we chose LG!! Love this fridge, didn't think we could find anything better than our old fridge but this is just the new and IMPROVED version! LOVE IT!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ktchen suite we bougth is an excellent package. The quality and price is second to none. We are saisfied with our appliances ans service provided.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly made product LG

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy LG Refrigerators check out Google first they have a lot of problems my refrigerator needs repairs after just two years 609.00

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love this refrigerator it has a lot of sensors to keep everything fresh & cool

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door, Spacious, Storage space
    Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator but would like more bins for condiments on the left side. You sacrifice this aspect of it when you opt to get the ice maker in the door verses inside, top left. The door in door is a great feature, we use it a lot. The cooling drawer is nice, we store drinks and grab and go snacks in there! The freezer has plenty of space, the pull out shelf is great for frozen veggies and there is a slide out tray that is great for pizzas! You can't find a more spacious refrigerator!

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door, Spacious
    Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Very happy so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is awesome...have only had it a few weeks, but we love it! Only two complaints....the sort that house the ice maker is heavier than the other and slams easily...am afraid that over time it will affect the ice machine. Solution is to be mindful when opening that side and not letting it slam. The ice maker seems to be slow in producing ice...period. It seems to take a lot longer than normal to spit out the cubes, even though they are IN the ice box. Not sure If there is something wrong with the ice maker, operator error, or just the way it is, but don’t expect ice to come shooting out at a rapid speed. Otherwise...love the fridge, esp the door in door feature. LOTS of space in the fridge and the freezer is generous, as well. Love it. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door, Storage space

    Rated 5 out of 5 stars

    Love this Fridge

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is by far the best I've ever had. I love how the lower shelf pulls out. We literally don't have enough food to fill this fridge up with. My only issue is that it collects fingerprints and smudges. I've been super picky about cleaning it every time I see a smudge. I love the door-in-door feature, we keep drinks and quick to get items in this door. It protects the fridge from losing cool air. The drawer above the freezer is pretty cool too. You can store wine there for quick access when you have parties. Or you can store quick to get foods like yogurt, cheese, sausage... etc. The freezer portion has lots of space and two additional shelving areas for quick to get items like ice cream, frozen bacon... etc. I don't regret this purchase and would recommend it to anyone.

    I would recommend this to a friend
  • Cons mentioned:
    Poor customer service

    Rated 1 out of 5 stars

    LG Refrigerators are Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those of you shopping for a new refrigerator and are considering buying an LG product- Don't do it! We purchased a 30 cu. ft. french 4 door refrigerator (model LMXS30776S) and it has proven itself to be the nightmare that never ends. The suggested retail price is currently listed just under $4k when they should be paying people not to buy it. Since purchasing this piece of junk we've had 4-5 compressors replaced, a new computer module installed, something done to the seal system and now a 3 way valve needs to be replaced and still have no idea if this will resolve the problem. I'm not a tech, but I can't imagine there is too much more you can replace. Rather than valuing customer satisfaction, they continue to take a band aid approach and attempt to try to piece this piece of junk together one part at a time. I'm absolutely certain, with all of the service calls and parts that have been put into this piece of metal, it would have been cheaper to replace it by now. This does not include the food we've lost and most importantly my time!!! That said, if you're shopping for a new refrigerator- run Forest run from LG!! Oh I forgot, I guess I'm supposed to be grateful they offered me a 15% discount on a $30 water filter.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi, I hate to hear you are experiencing this issue with the refrigerator you purchased! I can definitely understand how your situation can be frustrating, especially having to deal with multiple repairs. So that we can get this resolved for you, please follow the link below so I can gather the necessary information to further assist you. https://refrigerators.lgsupport.com/hc/en-us/requests/new?id=WEB&agent=4666132 LG

  • Cons mentioned:
    Compressor, Ice maker

    Rated 1 out of 5 stars

    Only buy if you want to replace it in 2-3 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so in love with this fridge. But of course, not too long after it’s out of warranty, everything breaks. Ice dispenser stops working, water dispenser stops working. Repairman can’t get it to work, despite replacing the parts LG support specifically advised to replace. LG support won’t tell us a darn thing except “it needs to be serviced and we can help you find someone to service it for you.” We opted to live without the auto dispensers, since no one could figure out how to fix them. Now it’s stopped cooling completely, and we lost $$$$ in food. This fridge is 3yo. There is NO EXCUSE for such poor long term quality in a top of the line fridge. I see many reporting similar problems, after the fridge is only a few years old. I will never purchase another LG piece of equipment again. Our 80” LG TV is dying too - the HDMI ports won’t work anymore. My Samsung things lasted a decade. STAY AWAY!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We definitely understand that it can be frustrating to spend money on a refrigerator and experience these issues within a few years. We'd like to see how we can help in getting this repaired for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP LG

  • Pros mentioned:
    Design, Storage space

    Rated 5 out of 5 stars

    Measure, measure, measure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last LG fridge is 15 yrs old. This new one really stands out in reflecting the advances. The almost 30cu. ft. w/ french doors feels cavernous in the amount of storage space. I like the easy access drawer above the freezer for my kids use. My wife likes the door-in-door for frequent use items. With the big freezer drawer, we don't miss our recently sold deep freezer, yet. After 2 months I have no complaints w/ this unit. However, after taking delivery of the unit, I understand the reason for counter-depth units. My wife said, "it feels like a truck is driving though our kitchen." We had the chance to return this unit due to a mishap in delivery. After evaluating the two styles more closely (counter-depth vs. standard depth), we choose the standard depth. 1) cost - counter depth cost more for less storage, but look aesthetically pleasing in your home. 2) storage space - Our family is still growing, our kids are small. We'll need the space. For our family, we can't place aesthetics above space needs. As stated earlier, don't miss deep freezer, yet. Bottom line, very cool in design, style, features & function. Almost gave 4 stars, but I can't fault LG for designs in home construction.

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door, Spacious

    Rated 5 out of 5 stars

    Works Great, no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased one and a half months ago. Despite our angst replacing an ancient (but reliable) refrigerator that still worked pretty well, so far we are very pleased. Installed without a hitch, it fired right up and everything worked as advertised. Its much bigger than the old fridge and makes a pretty imposing statement in our kitchen. But, its real quiet and luckily the kitchen is just big enough to handle it. We especially enjoy the door-in door and the separate spout for filtered water. Due to the design and capacity, the refrigerated food is at eye level and everything's not crammed out of sight. Its much easier to keep tabs on everything and stuffs not getting hidden and spoiled. Still figuring out the best use for the customchill drawer, but we expect that will vary with circumstances throughout the year. The icemaker keeps up with the two of us for now, but we'll probably have to stockpile ice in the freezer this summer and for special events. With all the capacity, we don't need a second refrigerator any more, but will maintain one in the garage anyway for convenience. Time will tell about reliability...keeping our fingers crossed!

    I would recommend this to a friend
  • Pros mentioned:
    Storage space
    Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Wonderful with a couple flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased all new kitchen appliances last year before the holidays and we love all of our LG picks! The fridge is a major upgrade from the side by side we switched from. The freezer space and drawers are by far my favorite part of this fridge. The only two cons....1. The ice maker bin is EXTREMELY small.If you are having a party or having even just a few people over you will be out of ice within an hour or two. 2. We didn't notice the awkward space inside the fridge while in the store. You aren't able to stand a 2 liter up on the very bottom shelf which is a bit strange. We bought plastic soda organizer's so we can lay those types of bottles down flat. Not a big deal but something we didn't even think about while buying!

    I would recommend this to a friend
  • Cons mentioned:
    Compressor, Warranty

    Rated 3 out of 5 stars

    Beware the Geek Squad extended Warranty expense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice Frig but like most items manufactured today it's only made to last a couple years. Best Buy was quick to upsell me their 5 year "we will fix it or replace it" extended warranty. That sounds fantastic except they don't explain until you have an issue that LG's agreement with Best Buy is that they are the ones that HAVE to fix it and you are at their mercy. I have been trying since the end of June to have my $3500 LG frig repaired, it's 52 degrees inside, not capable of keeping milk from spoiling. Geek Squad Super Team has told me my extended "fix or replace policy only covers things that LG doesn't cover (why wasn't that explained up front). It took almost one month for LG to send a tech out and he looked at it, said the red light on the circuit board was flashing telling him the compressor was bad. He unplugged it, vacuumed the back, plugged it back in and said now we have to wait 24 hours to see if it works....if not I would have to call again to reschedule to have the compressor replaced. I called Geek Squad only to be told it wasn't their problem, I would have to deal with LG directly...... SO BUYER BEWARE, DON'T BOTHER WITH THE GEEK SQUAD .... I have spent from 1 hour to 3 hours on hold with them only to be told I was sold a worthless product. S0 5 weeks without a working Refrigerator....thanks Best Buy and Geek Squad.

    No, I would not recommend this to a friend