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Customer Ratings & Reviews

Your price for this item is $2,599.99
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The comparable value price is $3,599.99

Customer reviews

Rating 4.3 out of 5 stars with 1380 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Design

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the spaciousness, storage space, and the door-in-door feature. They appreciate the easy access to items and the beautiful design. However, some customers have concerns about the ice maker being slow, the compressor failing, the short warranty, and the overall reliability of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,380 reviews
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Love this fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a Samsung French door fridge with this one. Storage is so much better than the Samsung. The door in door feature is awesome. The ice maker is better, too.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Love my fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! Lots of storage room. Really like the separate drawer with the ability to change up the temp settings.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for those looking for a higher end unit with LOTS of storage space. Very versatile and absolutely love ours in the black stainless steel!

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 4 out of 5 stars

    Great refrigerator with many features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The middle drawer creates many possibilities for use as well as the door in door.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks neat except for the water dispenser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The spout for the water dispenser is awkwardly designed. The flow of the water is not smooth. The sudden flow (or drop) of water creates sudden splash which could keep the floor wet. Behind the dispenser a build up of dirt and other substance is hard to clean and could become unsanitary.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Awesome Refrigerator; kitchen showpiece!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many compartments, and adjustable drawers and bins! It's awesome! Quiet running, lots of space. Nice temperature control feature. Highly recommend!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the worst refrigerator i have had. The design is poor with the ice and water dispenser. Also the ice bin in the door is constantly allowing the ice to thaw so much that it jams the dispenser and i have to pull it and remove all the ice. Stay away from this refrigerator

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The front door is very convenience but it was kind of expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Larger than life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thoroughly impressed by this fridge! So much space and very sleek. I'm able to prepare lunch for a week and fit it all inside with room to spare.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Well Designed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is a work of art! Tons of room and storage, even for complete large pizza boxes! Multi zone cooling and very adaptive. Love it!

    I would recommend this to a friend
  • Cons mentioned:
    Compressor

    Rated 1 out of 5 stars

    Stay away! refrigerator work for 4-5 years only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the refrigerator back in June, 2016, and the compressor stopped cooling in July 2020. The ice and water dispenser stopped working. Technician asked $1000 to fix. I spent over $2700 dollar for a piece of Junk.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife hated our old fridge because the water line always froze for the water dispenser. What a step up. This fridge is AWESOME. LED lights are great as well as the 4th door and ther door in door are all great features that we both take advantage of. This thing is silent too. I never hear it running but everything is cold so I know it's working. We have gotten a compliment on it from everyone who has come in the house. I'd buy it again in a heart beat!

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge so far. We gave had it about 2 months. Fridge space is awesome. Was worried abut the freezer space but has not been a problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this refrigerator on sale but because they were closing the store I had to go back the following day to purchase it. To my surprise, the sale ended that night, but the manager was nice to respect the quote that I got and the price that it was given to me the night before. I was really pleased with my purchase and the service from Best Buy at the store

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Bam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it, it's amazing. So much space. As the hand of the King, I put his seal on this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks & Functions Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the drawer functions to chill drinks, it is very effective. I bought this fridge because it has water output that allows you to fill pretty much any size container and it has not let me down. The only downside so far is ice is in short supply on heavy usage days.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t even last a year and a half!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Woke up with all fridge items at room temperature and freezer completely thawed. When I contacted Geek Squad I was told I would be called back with a repair schedule date. Following two days (with no fridge) I called Geek Squad again for status. After spending over 4 hours on hold before getting thru I was told Geek Squad could not schedule this repair since it’s under LG warranty and was given LGs #. After calling LG I was told labor would not be covered. I’m approaching a week with no repair date scheduled. I called the purchase store for assistance to be told there was nothing they could do since it was LGs requirement. I do not recommend Geek Squad for LG models since they don’t even support their repairs!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Understandably,this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products.Please contact LG Customer Support on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette LG

  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Very satisfied with the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fridge meets our expectations. Very spacious inside

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Samsung Frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this refrigerator is good. I don't know about long term longevity yet because I haven't had it very long. It meets all of our purposes that we needed. One thing I would redisign is the sliding dividers in the middle drink/lunch meat/etc drawer. It would be nice to be able to adjust each side independent of the other.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great Fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look and lots of space! Love the black stainless steel. Lots of great features like that snack drawer and the showcase door.

    I would recommend this to a friend