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Customer Ratings & Reviews

Your price for this item is $2,599.99
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Customer reviews

Rating 4.3 out of 5 stars with 1380 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Design

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the spaciousness, storage space, and the door-in-door feature. They appreciate the easy access to items and the beautiful design. However, some customers have concerns about the ice maker being slow, the compressor failing, the short warranty, and the overall reliability of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,380 reviews
  • Rated 1 out of 5 stars

    Less than I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is definitely not user friendly. It doesn't show the actual temperatures, rather shows the setpoints and they are too easily changeable. I have children that love to touch things. It's actually more difficult to change between cubed and crushed ice than it is to change temperature setpoints. Also, the lights on the drawers are always lit. All of them. Always. Doesn't seem very energy efficient to me. Plus, during delivery, the guys had to remove the doors and drawers. They didn't plug the small drawer in correctly, so it had no temperature selection until I fixed it. And the troubleshooting app doesn't work, either. I'm not impressed at all. For the price I paid, this thing should be everything I've ever wanted in a kitchen appliance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For quality, this is just great. Inside LED lighting in both fridge and freezer make it easy to see what you're looking for. Plenty of shelf space with multiple storage drawers in freezer. Love the inner door/outer door feature. Crushed ice or cubed, the dispenser takes a minute to get used to but works fine. Caveat is this is a beast for space, but this is a small consideration on a quality utility like this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best refrigerator I have owned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product fits all my groceries nicely, and I can see every item easily. It's beautiful and everyone in the family loves it. So far there is no problems, except for one minor thing. I have to close the door lightly or it doesn't close. But I'm learning the trick.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very great fridge! Lots of compartments and lots of space for everything we need.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Amazing fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good fridge works at looks excellent. There is so much space for all your needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase but for hand prints.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent fridge with plenty of space for everything you'll be refrigerating

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and elegant looking. Have had nothing but compliments when family is over

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great features. Door in door is very handy. Ice and water dispenser work great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a $4000 refrigerator that has had nothing but problems since purchased. I had to have this item repaired yearly whether is was the ice maker, freezer, electronics and the actual refrigerator. The repair guy who specializes in LG said the LG brand of appliances are pretty much all he gets call for. I purchased all LG appliances for my Kitchen and regret this daily. When this finally dies to the point that it doesnt make sense to fix, I will NOT be purchasing LG. Stick to TVs and cell phones

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge lots of storage great value for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge for large family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge space. Freezer has special drawer that fits pizza's and the lower freezer packs a lot of food. The fridge holds a ton of food. However make sure you buy the model with the special front door . If not , there is no room for milk jugs

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Continuing temperature issues - does not maintain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had continuing temperature issues. Motherboard had been replaced with limited success and other service work done. Must set refrigerator temperature to max cold of 33F to stay below 40F. Any higher setting results in refrigerator temp above 40F. Currently best temperature in refrigerator is 42F. Not good for food. Bought 5 year warranty in 2016. That was the best choice.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      That's not good! We're sorry to see that you've run into these issues with your refrigerator. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP LG

  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Lots of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refridgerator has more than enough space. I would totally recommend it.!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator for a smaller family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm used to a much larger refrigerator. The door shelves are not very deep, can't store many things everything has to go inside the refrigerator. I'm not fond of the pull out freezer doors but it will do, just not a lot of storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Excellent refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the unique features on my new refrigerator. I love the storage.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Very nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall i really like all the features of this unit very nice and spacious

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is beautiful and works great so far. My wife loves it and that is what matters most. It was slow to get to temps, and we were just about ready to call to have it picked up but then it started to finally get cold and make ice. So don't call too soon it took longer than I thought it should. It is an awesome unit, and best rated by consumer reports. We love it.

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    Excellent and perfect for my family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and well designed refrigerator! I love the middle drawer>

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, love it. Very big and roomy. One word Fabulous :)

    I would recommend this to a friend