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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 644 reviews

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89%
would recommend
to a friend

Customers are saying

Customers enjoy the G5 4G LTE's camera quality, battery life, and ease of use. Many appreciate the screen size and find the phone to be a good value for its price. While some users experienced issues with the GPS functionality and occasional overheating, positive feedback on performance and features outweighs these concerns. The expandable storage option is also a frequently cited plus.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 644 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves this android phone, great camera quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Does everything that I need it to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sturdy Case, User Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this phone from an older smartphone. I love it! Takes getting used to having the power button in the back but very user friendly. The case is metal and sturdy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone, had this guy for over 2 weeks and have no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone upgraded from lgg3 but disappointed with the rapid discharge of the battery. Mostly use it for work and once the calls and texts start rolling in I am glad I have the other battery to swap with.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works way better than my previous experience with android devices. Switched from iphone due to costs & we are pretty happy with this so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone wife's died within a week and the guy's at best buy mobile in Flint Michigan took care of us. Charge cord shorted out and the stores mobile and main did not have any in stock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My daughter's first phone, but she loves it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope to buy this phone for everyone in our family but unfortunately our contract and allow it. My daughter really enjoys the phone and I look forward to when we can get them as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new LG phone after owning HTC phones for 10 years... change it's always good. Love all the features and the power button on the back and of course the fingerprint sensor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product--great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it when the special Sprint deal was $1 (yes one dollar) for an LG G5 upgrade...very happy with the phone...the phone upgrade service people at Best Buy were fast, no pressure, and friendly...everything worked ---I left the building with no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is a solid alternative to other top selling phones and having the option to having a spare battery is a definite plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. LG did a lot of upgrading and improving with this phone. As good as the Samsung or better on all levels except one. Battery life does lack on this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only a great phone, but got the battery pack/charger/2nd battery and a free LG 32" smart TV with the purchase. But battery life is not improved over my previous LG G2/

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional. Not used to having to have a different charger but i am glad that it comes with an adaptor for the microusb

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied w/phone and Best Buy Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone would not turn on after less than a month after purchase. Had service agreement w/Best Buy, so phone was replaced and no problems with it! Very satisfied overall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG G5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone! I previously owned the LGG3. The only issue ive had with this LGG5 is that sometimes it will reboot on its own.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wow! Not in a good way!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little 600 and somethin dollar phone is a piece of junk. I had a s6 active before this and switched to Sprint so I couldn't get the s7 active which is a drag. I paid full price up front when I got the g5 and the first couple weeks I thought my problem was just getting use to it. Now wrong I was. Its the glitchiest phone I've ever seen. Not to mention some apps it came with don't even work!!#! Like smart cleaning. Now that's just stupid. DON'T BUY THIS PHONE!! THANKS LG FOR JUNK.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great memory space, camera, but that's it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My next phone will be different. The phone is more basic than I thought. Concerned to use Samsung because of faulty phone and iPhones are EXTREMELY too expensive.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has performed great so far. I have purchased two of them. Couldn't beat the price at best buy I paid one dollar for them. No complaint as of now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome phone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone!! Battery life is crummy, but that's why you get an extra one.

    I would recommend this to a friend