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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 644 reviews

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89%
would recommend
to a friend

Customers are saying

Customers enjoy the G5 4G LTE's camera quality, battery life, and ease of use. Many appreciate the screen size and find the phone to be a good value for its price. While some users experienced issues with the GPS functionality and occasional overheating, positive feedback on performance and features outweighs these concerns. The expandable storage option is also a frequently cited plus.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 644 reviews
  • Rated 3 out of 5 stars

    Good Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using LG5 for a couple of month I find that it meets all my needs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst phone ever. Worked 2 months, still had to pay full price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible phone,cant here people on it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone gets 1 star out of 5,wish I never bought 2 of them

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lg still behind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is okay. It seems to me more of a beginner phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The issues with this phone were from the beginning.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG G5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick with Samsung.Phone is not like advertisement

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy with phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug in from phone to cord doesn't work properly after only owning it for to weeks. It's so loose it just falls out, and will only charge on a slow charge. Not happy with this phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    I LOVE MY LG PHONES!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a G3 since 2014, switched to LG from Motorola. I have never even given Motorola a second thought since I switched. The G5 I purchased is a Christmas gift for my wife. She has had a Samsung Galaxy S3 since 2013. She absolutely LOVES the G5!!! The screen is amazing, the sound is well above par, it is fast, has lots of memory (I did add a 32GB SD card for picture storage). She told me that she is much happier with the G5. You will be very happy if you choose this phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Battery life is not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone it's a very good phone the only problem was it kept losing charge but maybe I just got a bad phone. I still would recommend it cause it has good specs on it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The phone has not worked since the 2 week we got i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone hasnt turned on since the 2nd week, we were over the "Best Buy" time frame to return it and were forced to turn it in the LG, sent it away they said it was fixed. Still will not work. Hours invested and paying for product we cant use. Its unfortuate Best Buy does not stand behind the product they choose to sell. Especially when we are talking less than a month. We have 4 phones we buy yearly we will never purchase anything again from Best Buy. Again dealing with LG which is not getting us anywhere.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Broke and had to replace in less than a week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't understand how we got so lucky to have gotten the one that dies in a couple of days, but Best Buy took care of it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my son. It stopped working just shy of having it one month. I was given the run arounds and was not given a new phone because it was past the 14 days. Now it has to be sent back to LG for repair.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    A good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone, just not great quality so I returned it :(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a reliable phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the phone for my mother who is in her late 60s. A few days after purchasing the phone it shut off and would not turn back on. We had to return to the store to have it fixed, however they were unable to determine the problem. We replaced the phone with Samsung Galaxy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    i like the phone, but.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had the phone for 30 days and it started going through boot loop problems after about 2 weeks. it recovered from 2 of the boot loops on 2 different occasions, but the last one, it never recovered and i had to send it off to LG to be repaired.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone stopped working less than one month old and you have to send to Dallas area to get fixed. It takes at least 8-10 working days after receipt to receive fixed phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad, bad, bad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as a replacement to my lg4, screen splint within first hour. Google the effect and learn why anynother phone is better. Stay away.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make no mistake, this is the Best Deal going on for a brand new phone, add the extra battery and no other brand beats it. Phone works great and has very nice new features. Hopefully the build quality will last more than the 1 yr LG warranty. Accessories are real cheap on Ebay. (ex.Otterbox Commuter $7.99 new). Get one before there gone if you need a phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hate it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow not worth the money I was forced to get the phone cause geek squad broke my phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Problems after a week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to send in for repair after a week of purchase because it would turn off on it own

    No, I would not recommend this to a friend