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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 644 reviews

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89%
would recommend
to a friend

Customers are saying

Customers enjoy the G5 4G LTE's camera quality, battery life, and ease of use. Many appreciate the screen size and find the phone to be a good value for its price. While some users experienced issues with the GPS functionality and occasional overheating, positive feedback on performance and features outweighs these concerns. The expandable storage option is also a frequently cited plus.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 644 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG Phone G5 4G LTE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from older LG phone. Love clarity of photos. There is ease of install/uninstall apps. All sites I previously had easier to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the LG-G5s to upgrade our LG-G2s after 4 years. So far we they have out performed my expectations. I have always had good experiences with LG products. BestBuy Sales People made the transfer smooth. All our contacts and pictures were swapped for us in the store. Thanks to the BestBuy staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I know the G6 just came out, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...this phone was a really good deal because of the fact that the new phone came out. It's a good phone & at this price you can't beat it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Power button

    Rated 4 out of 5 stars

    Overall a great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from Apple to LG because I was so tired of the phone having all the updates. This phone is great! Great graphics and camera. The only thing I am still getting use to is the power button on the back. I wish there was more than just that way to turn it on.

    I would recommend this to a friend
  • Cons mentioned:
    Gps

    Rated 3 out of 5 stars

    good phone, but.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone, but the headphone jack receptor is very off, and my headphones constantly fall out while running. tried over 3 different headphones. seams to be a futuristic setup for bluetooth headphones, which i'm not to fond of after paying hundreds of dollars. i should have all the basics given to me, without question.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good phone for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price. Battery life is good. Service is good no droped calls.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Best phone I have owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been loyal to HTC for many years and was only looking at the 10 for an upgrade. I tried out the 10, but wasn't too impressed. (similar to my M8, but I lost the IR sensor) I decided to try the G5 instead and am so glad I did! It is fast, smooth, and the battery lasts and lasts.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my senior mother in law and she loves it. Easy to use phone and has the option for larger text and larger app sizes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent phone with great battery life. Ended up buying another for my wife.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My favorite phone to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned many brands of smartphones over the years and this this was my first LG. I like the simple interface and ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect replacement phone for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking for a long time for an inexpensive good phone and this was the one. I love this phone and it is perfect for me.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Solid phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the G3. Good phone. Excellence camera. No problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved from the LG G2 to the G5- read tons of reviews before switching- AMAZING upgrade! Love the G5's camera and battery power. Excellent price from best buy that Sprint can't ever match. This is the second phone I've bought from BB, excellent prices with even better service.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. All the latest features. Long batterie life and really quick charge with new c charger.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone. Battery is amazing. The fast charge plug is a definate plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Android Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my elderly mother and she has found it very easy to use. I would recommend to anyone new to android

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to Use, Typical Smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for Mom. Easy to use for older people, but feature-rich for the tech-savvy. Seems to be much better than the G3. Sleek profile, great performance so far. Call quality is satisfactory.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the phone for just over half a year, and it has been performing very well so far. I especially like the dual cameras, and the quick charge features. My only issue with the phone is that the fingerprint scanner stopped working recently. It no longer appears it the phone's settings; I think it may be because of a firmware update, but I am unsure of that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    needed a phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone and very user friendly. I bought 3 of the same phones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user-friendly stylish. I change from a Samsung to an LG was skeptical it but I love it wouldn't have anything else!

    I would recommend this to a friend
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