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Customer Ratings & Reviews

Your price for this item is $549.99

Customer reviews

Rating 4.5 out of 5 stars with 492 reviews

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92%
would recommend
to a friend

Customers are saying

Customers admire the G5 with 32GB Memory Cell Phone's excellent camera quality, long battery life, and ease of use. Many appreciate the phone's screen size and the option for expandable storage. While some users experienced issues with GPS functionality and the lack of wireless charging, the overall positive feedback highlights the phone's strong performance and attractive design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 492 reviews
  • Rated 5 out of 5 stars

    OMG i love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, great phone, not one issue yet!! Glad i got it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slight message/call notification system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 second notification system if you miss a call/message

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I think Lg makes a wonderful product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke in the 1st month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for 28 days, and then the volume button stopped working. Took it to Verizon, they told me to take it back to Best Buy. Best Buy made me buy Geek Squad for 159, just to have the product shipped for free. This will be the last time I make a purchase from Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect New Phone For My Mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loves the LG brand and the camera on this is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice upgrade from my LG G3. More camera options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Would definitely buy this product again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is nice and works as it should without flaws.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it for a first smart phone absolutely love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it for a first smart phone absolutely love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG G5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves LG phones and this LG5. She's happy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works like it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone does what is expected. No problems found so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does everything my son needs it to do..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works pretty good and was a really good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works pretty good and was a really good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for second try at smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hated smart phones when they first came out, better

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Get the G6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I bought this It would not activate for me and had to return it. Found out I could have got the G6 for the same price through Verizon as they were running a promo so I went with that instead.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    LG G5 Verizon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this phone from the moment i first saw it. Now after a couple of months i think i made the wrong decision. The phone doesn't hold a charge, it gets super hot when the battery starts to drain. And the only thing LG will do is fix it, and leave me without a phone for who knows how long. For a 3 month old phone they should replace it with a new one, especially as they are so over priced to begin with.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store Associate highly recommended it for grandson but he didn't like at all and returned it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the g4 and I guess I just expected more out of its successor.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bloatware

    Rated 1 out of 5 stars

    Too many bloatware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had many Android phones with all major carriers, and this is by far the worst phone I had. The bloatware app actually pushes more bloatware to your phone continuously. It is a nightmare. I'll never buy another Verizon phone again.

    No, I would not recommend this to a friend