Customer reviews
Rating 3.3 out of 5 stars with 19 reviews
(19 customer reviews)Rating by feature
- Value2.9
Rating 2.9 out of 5 stars
- Quality3.9
Rating 3.9 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality of the GP9 UltraGear 2.0 Channel Gaming Speaker with DTS Headphone:X, praising its crisp audio and effective noise isolation. However, a significant number of customers find the product's price to be too high for what it offers. The high cost is a recurring concern among those who reviewed the speaker.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Price
Rated 3 out of 5 stars
Come on LG...$499? Seriously?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Now I must admit this is a sweet soundbar. The integrated LEDs, audio via bluetooth, usb, and optical are possibly a first with a gaming soundbar. However, with that being said, I believe that LG is trying to take advantage of the "firsts" moniker and charge as much as they see fit without being too overzealous. Well they failed in that aspect because with all those added features it is still a soundbar and should be no more that $299. I'll be honest and will probably return it based on the price alone. When LG come to their senses I'll purchase again for keeps.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Sound qualityCons mentioned:Price
Rated 2 out of 5 stars
Not living up to the hype.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really excited to get this speaker. There are a few things that i did not like. The sound is good and the bass is ok. What i had issues with is controling the sound via my computer. Sometimes programs tend to run louder and then some tend to run softer so I have turn it up or down often. I did try using this in bluetooth mode and it is ok. I feel there are better bluetooth speakers at a lower price point with a smaller footprint. I did get these on sale but even at $399 it is not worth that price. I will be looking at logitech for great computer speakers or other bluetooth speakers,
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Duly noted. Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements. ^Jennifer
- Pros mentioned:Sound qualityCons mentioned:Price
Rated 5 out of 5 stars
Misunderstood Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As just a soeaker or soundbar the LG sounds great but it can be easy to see why so many prople think the MSRP is overpriced. Once you realize that this has a Flagship grade ESS quad DAC (found in products upwards of $1K) and enough power to drive the most demanding of high impedance headphones, you begin to understand where LG soent most of their money. Not only is the DAC amazing, but it can become you audio with all the options for connectivity. I even use a typ C cable to connect my phone and have this be my DAC/amp for my phone and HD800s. I am impressed by this thing and would definitely recommend it to those looking for All in One solutions for their audio.
I would recommend this to a friend - Cons mentioned:Price
Rated 1 out of 5 stars
Don’t work !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a $500 paper weight lol. Might be good for PC but we had the matching monitor and it cannot be hooked up to it ! That’s crazy LG ! Your product and your monitor and they can’t work together ? Xbox series X and PS5 don’t have optical ports so you can’t hook it up to the console either. If LG ever modified it maybe in the future it might be worth it but for now stay away. LG customer support was no help either. They said it could hook to the monitor with an optical adapter I tried it and it didn’t work. Funny thing is I can hook up a nose speaker with the 3.5mm jack on the monitor but the LG speaker won’t even connect like that
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Sound qualityCons mentioned:Price
Rated 4 out of 5 stars
Nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome speaker. I like the quality and look but too pricey.
I would recommend this to a friend - Cons mentioned:Price
Rated 1 out of 5 stars
Great product but outragous prices.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and was exactly what I wanted. Only thing was I couldn't justify the price. Not sure why LG had to price it so high. If it was $200 I would be rebuying it. Instead I can to get rid of it. I am instead using a Vizio sound bar on sale for $80 and compact. Works perfectly and isn't over priced.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette













