Customer Ratings & Reviews
- Model:
- GP9
- SKU:
- 6478561
Rating by feature
- Value
Rating 2.9 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality of the GP9 UltraGear 2.0 Channel Gaming Speaker with DTS Headphone:X, praising its crisp audio and effective noise isolation. However, a significant number of customers find the product's price to be too high for what it offers. The high cost is a recurring concern among those who reviewed the speaker.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Price
Don’t work !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a $500 paper weight lol. Might be good for PC but we had the matching monitor and it cannot be hooked up to it ! That’s crazy LG ! Your product and your monitor and they can’t work together ? Xbox series X and PS5 don’t have optical ports so you can’t hook it up to the console either. If LG ever modified it maybe in the future it might be worth it but for now stay away. LG customer support was no help either. They said it could hook to the monitor with an optical adapter I tried it and it didn’t work. Funny thing is I can hook up a nose speaker with the 3.5mm jack on the monitor but the LG speaker won’t even connect like that
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Good speaker bad microphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is pretty good on the speaker side but part of the advertising on this system is based on the intelligent microphone. I have had nothing but complaints about the microphone from people. This would be fine if it didn’t cost $500.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Price
Great product but outragous prices.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and was exactly what I wanted. Only thing was I couldn't justify the price. Not sure why LG had to price it so high. If it was $200 I would be rebuying it. Instead I can to get rid of it. I am instead using a Vizio sound bar on sale for $80 and compact. Works perfectly and isn't over priced.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Overpriced
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was gonna get it for my sons new LG computer but this speaker costs more than our whole setup. Jez!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette