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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3937 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the NeoChef microwave's compact size and ease of use as significant advantages. Many also praise its modern design and powerful heating capabilities, while some find the control placement and timer features less intuitive. The price point is frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 3,937 reviews
  • Rated 5 out of 5 stars

    Enjoying this microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this microwave. Smaller footprint than our previous machine but still fully suitable for all our microwaving needs. Like little touches like the music chimes when reheat is complete. So far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave. Sleek look and it’s super quiet. Haven’t had it long but I hope it lasts. My last microwave was oster and stopped working after a year which is why I bought this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good little microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this product a week ago an it very update Product like the way it plays music when the food is cooked or warm. Only time will tell how long it will last.Also a good buy to me for the price paid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale and was excited to have a non cheap microwave from Walmart. This thing is great cooks food evenly and just looks very futuristic. Only down side is the tone for when foods done could be louder

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Takes longer go warm than my previous microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fingerprints show up on door after touching. Little longer to warm food compared to previous microwave. It Is just the size I needed to fit in the space.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice looking, compact size, but disrupts internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave except for 2 issues: 1. Causes interruptions with internet when in use (very annoying when streaming tv - especially live news). This means there is radiation leakage, which is concerning to me. 2. The chime at end of the heating cycle is a bit annoying (no off option).

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not Happy With The Cooking/Reheating Ability

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a couple months of use I found that the LG NeoChef 0.9 Cu. Ft Compact Microwave was a mistake, as it takes often double the time to completely cook and reheat foods. Sadly, the non-cooking features of the LG microwave, such as informing when the cooking/reheating cycle has completed, is great, but cooking/reheating of foods is the most important part of a microwave. I've come to suspect it would have been smarter to have purchased the 1.5 Cu Ft version of this microwave because it has I understand it emits more power.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    New microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Researched the product. Does not disappoint. Happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love "LG"! Every product in my home is LG.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit works nicely, is quiet, but doing simple functions are little too cumbersome. The interior was not tall enough for my uses. Exchanged it for one a little bigger.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    remodeler

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great for most everything we do. the popcorn setting is not as good as our older micro-hood but that is about the only short coming

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Safety issues due to inferior quality, misleading

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve used well over a dozen microwaves at our primary houses, vacation homes and rental problem. We’ve only had one go bad, and that was a built in many years ago and it was 10+ years old. This microwave was our first LG appliance purchase. The microwave began arcing within the first year. I would clean the metal inverted plate and it would behave again. The microwave cleans nicely, but no matter how I attempted to keep the metal plate clean it always appeared to have a film on it. I noticed this immediately after unpacking and using it, but as time went on the brown-yellowish stain remained and if I tried cleaning it silver metal like fragments would come off on the cloth. The microwave ran well between the first and second year and being that there is just the two of us, it got light use. Just short of two years I was microwaving some frozen vegetables and suddenly I heard a loud arc sound and turned around and noticed a flame inside the oven. When I looked at the scorched metal plate it actually had a hole in it. Luckily I was nearby to run and shut it off. This is a serious safety issue and also unacceptable. One would think if there were a fire in the oven that a heat sensor would shut it off. We were thinking about replacing the appliances in our in law apartment with all LG brands, but after this experience I don’t think it’s a good idea. Not only has this arcing issue been scary, but it appears from the feedback and reviews that LG misleads their customers. Let’s face it; the microwave state’s that it has a 10 year warranty on the inverter but from what I’m reading, LG will only send parts to an appliance repair person who the customer must pay to install it. That doesn’t seem like a good deal and it’s misleading. Glad to have found out about the lack of customer service and LG’s stance on not making things right by honoring their promises. This is especially true since it seems the inverter issue is of a quality nature and the safety issues that are a direct result of a manufacturing defect is a liability. So, we won’t be buying any more LG products for our homes or rental properties. I don’t think it’s going to be worth calling LG only to be told nothing can be done or be told we have to eat the service bill. Have better things to do than wait on a line and being told “Sorry, but we can’t help you.”

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 4 out of 5 stars

    Solid product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should be easier to open with one hand but otherwise a great microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price, beautiful, and well functioning

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this microwave. It works well, it's predictable in terms of cooking times, etc. Doe a great job and looks good doing it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been great so far, love the fact that you can turn off the beeping/music when it is done is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice, but needs revisions

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave but the controls are kind of a pain to use. Some have to be done with the door open. Could have been designed a lot better

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great microwave.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this microwave, it is smaller inside then I expected. Like that there is an interior light and the finish inside is darker, Needed an 1100 watt oven and a certain size and this one fit the bill.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Lg microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like it. It is not easy to open the door

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi, Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements. We apologize for any inconvenience. ^Vanessa LG

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave it’s sleek finish is pleasing to the eye. Buttons look confusing but making things easier when you figure them out. Just a little small inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy,efficient ordering n pickup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy online ordering, payment, pickup...we were replacing w exact same unit.

    I would recommend this to a friend