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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3937 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the NeoChef microwave's compact size and ease of use as significant advantages. Many also praise its modern design and powerful heating capabilities, while some find the control placement and timer features less intuitive. The price point is frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 3,937 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast the done song is amazing, i think how there arnt that many buttons to choose from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Minimalist

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, the style is very minimalist and it looks wonderful on my countertop.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Less powerful than my old 700 watt.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sorry I ever spent the money on this. I ended up giving it away. Here's the problem. I was replacing an old 700 watt GE which was getting old. I expected this to be more powerful. Wrong. This is rated at 1000 watts, but it still took significantly longer to cook everything then the supposedly less powerful unit. Then a few months after I got this LG it started making a very annoying loud noise while cooking. It may have been the fan was rattling. Who knows? I got fed up, gave it away and replaced it with a 900 watt 0.9 cu. ft GE which was much less expensive. Although the GE is "supposedly" less powerful, it cooks significantly faster. Also the GE is significantly larger inside although they are both supposedly 0.9 cu. ft. There was a couple of things I liked about this LG however. I like the minimalistic design (although some may prefer having all the buttons on the front as on other microwaves). I also liked the sturdy turntable support and the larger 12 inch turntable. Unfortunately, the negatives far outweigh the few things I did like.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for your review of this LG microwave. I am sorry to hear that it did not meet your expectations and that you gave it away. Your feedback is very important to us and will be shared with our product team.

      If you decide to give LG products another try and have concerns or questions, you can contact our Customer Support by any of the below options:
      Phone: 1-800-243-0000
      LiveChat:  https://www.lg.com/us/support/chatbot
      Email: https://www.lg.com/us/support/email-appointment
      Facebook Messenger:  https://www.facebook.com/LGUSA/
      Twitter DM: @LGUS

      The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP LG

  • Rated 5 out of 5 stars

    Reg

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice look. Convenient timer. Compact but powerful. Easy to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All Electronics under one roof.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Customer Service prompt response and professional staff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy Camper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good but when we got the first one is had a big dent in it. Thus, had to return it but Best Buy staff made it easy and seamless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent microwave with clean lines and attractive and very good deal for the money I recommend to anyone shopping for a new microwave oven.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to clean.. smooth finish enhances the look

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Less isn’t always more.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great but the “timing” options are a little too minimal. It plays a little tune vs beeping when it’s done. ;)

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 1 out of 5 stars

    Died @ 18 Months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mostly liked this microwave, its design and size worked well after we downsized from an extra-large microwave. However, it died - started sparking from the magnetron - after just 18 months of fairly light use. That's just horrible on many levels!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave. It’s very good quality product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modern and small

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moder and have a touch screen for time adjustments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outer Space Microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is state of the art, very high tech. It has amazing sounds from start to finish.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still unopened

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always keep back-up small appliances and in this case we haven't used the microwave yet, but it's LG so I trust it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and the sound it makes when it’s done. I don’t love that there isn’t a number pad and I can only cook in multiples of 10.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and a great value. No issues so far. But remember, Only 11 1⁄2" on the inside, But perfect for the space we had to put it in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clean and sleek design. Very easy to use and space saving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well. Using it for over 9 mo this now. No complaints. Works well. Just makes this annoying sound, wish we had a way to have a more normal sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave For The Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this microwave ‘cause my other one went out.. I made a great selection with the purchase of this LG... Thanks for selling a great product!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing microwave!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I’d write a microwave review, but this thing works great! Cooks much more evenly than our previous microwave! Overall very happy with our choice!

    I would recommend this to a friend