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Customer reviews

Rating 4.5 out of 5 stars with 3937 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the NeoChef microwave's compact size and ease of use as significant advantages. Many also praise its modern design and powerful heating capabilities, while some find the control placement and timer features less intuitive. The price point is frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 3,937 reviews
  • Rated 5 out of 5 stars

    Very Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice but small microwave, only drawback is there isn't a traditional number pad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this microwave so much that I bought my mother the same one. Works great and has a sleek, modern look for the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are delighted with this microwave, easy to use an elegant style but above all the exact measurements for our kitchen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Swipe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good microwave. Works well, and I like the swipe feature. This makes it easy for kids to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it’s job well. We like it, but it clashes with our out of date decor

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but a little loud

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little Louder than other microwaves i had but it gets the job done

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice compact microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave for it's size, works well for what I need and has a nice clean look to it. Haven't had any issues with it so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun little guy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this at our bar for popcorn or the like. Works great for that. Would not use as a main microwave though. But only because of it's size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was very respectful, capable, and knowledgeable. He also escorted me to where I could purchase a printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Compact

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s small for warming up a plate of food. Sometimes cooking bacon or popcorn the times will vary from package recommendations.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY. STOPPED WORKING AFTER A YEAR.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS MICROWAVE. Please. I purchased this microwave last year and out of no where this microwave broke. Just stopped heating my food. I had no concern because engraved on the front is, 10 Year Warranty, specific to the magnetron. So, I call LG and they tell me that I need to bring it to Best Buy for repair or an eventual replacement. Well I bring it to a local Best Buy to then have the associate laugh and state that this happens all the time and there is nothing they can do unless I purchased insurance on it. Ridiculous. I then call LG again and they mention that my warranty is out for any repair or labor so if in fact the magnetron is broken, I need to pay for repair which could take weeks.... Ridiculous. I will never buy an LG appliance again and most likely never purchase it from Best Buy as well due to the limited support I received. Do not buy this microwave, the reviews are suspiciously overwhelming at 5 stars.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Very unhappy with this purchase.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an “open box” in “Excellent” condition. Just aesthetically, and prior to actually using the product, it was pretty clear this product was far more than just “opened”. It smelled like buttered popcorn and various parts of the microwave were actually greasy. So I’m now wondering how this achieved an “excellent” rating. What that actually means was that it was USED, and in “fair” condition. After plugging it in, I was able to set the time easily and was content that I, at the very least had replaced my microwave. The first time I went to use it, I placed a small plate of food in for 1 minute and after the beep, the entire plate was still as cold as it was coming from the fridge. 3 more minutes later, on high, and stopping at each minute (as not to overheat/overdo anything) and it was clear to me that this microwave did not even work.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. We appreciate you sharing your recent experience with the LG Microwave (LMC0975ST) model. We understand how disappointing receiving a product that did not align with the "Excellent" condition you expected must have been. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. Your concerns regarding the functionality and condition of the microwave have been duly noted, and we are actively looking into this matter to ensure that it is addressed appropriately. In the meantime, please contact Best Buy customer service at 888-237-8289 for immediate assistance. If you need more help, please reach out to us on social media @LGUSSupport. ^Juvy LG

  • Rated 5 out of 5 stars

    New microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product- outstanding customer service! Microwave exploded and needed a new one ASAP Best Buy came through!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    moms loving her gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    she wanted a new microwave for a while and as she was changing everything to stainless steel, i saw this and she end up loving this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great oven I a smaller one due to space limits

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful Microwave Oven. I still have not used it yet. I thought that I would be using it constantly. But glad I have it?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful the inside coating make it easy to clean has a modern look and is very easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exactly what I needed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had limited counter space, so this is exactly what I needed. Good quality and I got it on sale. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied! Has all the functions needed for a microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a housewarming gift and they still love it almost two years later!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works well and looks nice, plus it doesn’t take too much space

    I would recommend this to a friend