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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3937 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the NeoChef microwave's compact size and ease of use as significant advantages. Many also praise its modern design and powerful heating capabilities, while some find the control placement and timer features less intuitive. The price point is frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 3,937 reviews
  • Rated 5 out of 5 stars

    Easy working microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, definitely an upgrade from my previous microwave

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Strange and Irritating

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a microwave oven….it is smaller, settings take some getting used to, sounds are a tad irritating, and seemed way over priced…

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    NeoChef Compact Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully. Am glad we bought this microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get more item inverter and reduce the price thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifted to someone and said it performed magically!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s greeeattt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds like a video game but it cooks things!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG microwave is very nice and gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded our microwave to this one and it’s so nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice stainless steel microwave so you can be cool and fit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD PRICE WHEN ON SALE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY GOOD PRODUCT. ATTRACTIVE DESIGN. HAPPY I BOUGHT IT!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t heat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very sad! I thought I was in love with my LG microwave. Had for less than two years before it broke down. Heating system died.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just right for everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right size. good sound at end of time. Nice to look at

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this microwave was okay. Pros: small, space friendly, nice look Cons: time selection (hold the button until desired time appears, cannot press specific time), heating takes a while.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open Box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Microwave as an open box deal right off the shelf. Typically, Best Buy open box products are pretty decent. But this one unfortunately was pretty bad. It was not only a used microwave. It also completely fried itself after plugging it in one time. When I brought it home I plugged it in, turned it on for half of a microsecond (lol) and it tripped a breaker shutting my whole kitchen down. So I reset the breaker, and tried it again. Only this time instead of tripping a breaker, it fried itself and would not turn back on. Not sure if this is just a defect of the LG microwave itself, or if it was returned due to something like what I experienced. But basically i’ll be staying away from open box from now on.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Thank you for sharing your concern. I'm sorry to hear about the disappointing experience you had with the open box LG Microwave you purchased from Best Buy. We apologize for the inconvenience and frustration this situation has caused you.

      Customer satisfaction is our top priority, and we strive to deliver high-quality products that meet our customers' expectations. We understand your hesitation with open box purchases, and we appreciate your feedback regarding this particular microwave.

      If you have any further concerns or would like to discuss this issue with us, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG

  • Rated 3 out of 5 stars

    Decent microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I like the microwave but this is my second one… The first one barely last a year… Luck for me, I purchased the extended warranty… The new one is working fine right now…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use this for warming up food. Works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has been great. No problems at all!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Leaks? Cant use Bluetooth devices when in use!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. Has a nice song… But forget using anything Bluetooth in the house while it’s running. I sent several warranty requests for service to LG directly and haven’t received a solution or response. It’s been this way since day one and it cost so much more than what I typically buy. I was told by an appliance repairman, that came to fix another appliance, that the Bluetooth interference means the microwave is leaking. I’ve now been using it for months. I wish LG would’ve stood behind their product and warranty. My husband said that we just need to buy another one and I’m seriously thinking of going back to the Hamilton Beach. It may rust out after time from condensation, but at least it works a few years without frying us.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking this time to communicate with us about your concern. We'd love to get a better understanding of the issue, and what we can do to rectify it. Please send us a private message on Facebook or Twitter using @LGUSSupport, please include your contact info, or call our Customer Service at (800)243-0000 as it'll be our pleasure to assist you further. Thank You. ~Tanisha LG

  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best .....................................,,,,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY PROBLEM #1 - There are regular problems with the touchpad, which doesn't have a fix. After looking around online, it seems that this is a regular issue. PROBLEM #2 - Although this may be unique and a defect, the microwave started sparking without anything in it. I bought this originally in August 2022, and no sparking until June 2024. Conveniently outside the warranty and return window. Run away from this microwave.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for reaching us. I'm so sorry to hear that you're having such a terrible experience with your LG LMC0975ST microwave. I can imagine how frustrating it must be to deal with these issues, especially when it seems like they're common problems with the touchpad and you're dealing with a defective unit that's sparking.

      First and foremost, I want to acknowledge your frustration and disappointment. It's unacceptable that you're experiencing these issues, and I'm truly sorry that we haven't been able to provide you with a reliable product.

      Regarding the touchpad issues, I understand that it's a common problem, and I apologize that we haven't been able to address it. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG

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