Customer Ratings & Reviews
- Model:
- LMC0975ST
- SKU:
- 5721300
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the NeoChef microwave's compact size and ease of use as significant advantages. Many also praise its modern design and powerful heating capabilities, while some find the control placement and timer features less intuitive. The price point is frequently cited as a positive aspect.
This summary was generated by AI based on customer reviews.
Odd Design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave works well but the design is not user friendly for setting the time to cook or seeing options that microwave offers.
No, I would not recommend this to a friendOnly lasted 3 years.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice looking microwave, but after only 3 years of light to moderate use, it started making horrible noises and then died. (There was no metal in it. ) And despite saying there is a 10 year warranty on the microwave, that apparently only covers SOME of the parts, and you're still responsible for the costs to get it serviced.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We work continuously to improve the quality of our products and anticipate market demands
that drive customer satisfaction. Your feedback is important to us and your concerns
will be shared with our marketing and product teams. If needed, you can contact our Customer
Support at 800.243.0000 for further assistance.^Venette
Had to replace after 7 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box microwave sparked on us before the year warranty so had to get a replacement
No, I would not recommend this to a friendNice looking microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks beautiful, is small but not "user friendly" when it comes to knowing what settings work best.
I would recommend this to a friendThis Microwave doesn't last.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have just received our third one in 5 years. Works great. But we can't get them to last. I always purchase a warranty otherwise I would try something else. The current one lasted a few days...the panel doesn't work. LG is my favorite appliance. This microwave just will not work for us.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Thank you for taking the time to leave your feedback regarding your experience with your LG 0.9 cu. ft. NeoChef™ Countertop Microwave with Smart Inverter and EasyClean®, model LMC0975ST. It's disheartening to hear that this is your third microwave in just 5 years and that you have experienced issues with the panel. We understand how frustrating that can be, and we would like to investigate this matter further to ensure it doesn't happen again.
To enable us to assist you better, kindly send us a a private message through @LGUSSupport on Facebook or X (Twitter with your contact information, purchase details, and issue encountered, so we can look into it and provide the necessary resolution. Remember, we offer warranties and replacement options, regardless of where the microwave was purchased, to ensure our customers receive the best service possible.
Once again, we apologize for the inconvenience this has caused and look forward to rectifying the situation soon.^Danee
Meh
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meh, regret not returning this when I had the chance. It looks nice, but literally have to overcook food for it to completely heat the food. 1 minute, would normally re heat a plate of food on my old microwave, this one needs a minimum of 2 and the food comes out piping hot and rubbery from overcooking.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that your unit did not work properly. Please contact LG Customer Support by
direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). You can also call us at 800-243-0000. Please provide your contact information, model/serial numbers of the TV and date of purchase, and we will be happy to assist you.^Venette
It's alright...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bit annoying... the swipe to add time is 2 minutes max each swipe, no pizza button, the end ring chime is VERY annoying.... But it matches our appliances so the wife is happy, when the chime isn't going off....
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We want to thank you for taking this time to communicate with us about your experience. Thank you so much for taking the time to provide feedback. Please get in touch with us if you have questions by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we would be glad to help. ^James.
Ok for maybe a college dorm room.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as easy to use as my 26 year old Whirlpool was. Will learn to live with it.
No, I would not recommend this to a friendFair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It only increases in 10 second increments. Does not heat evenly.
No, I would not recommend this to a frienddidn't even last a year
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It hasn't even been a year (about 9 months) and now it sparks, buzzes, and flashes orange lights. I didn't expect this from LG so didn't even buy Geek Squad. Apparently, you have to ship it back to LG for repairs. I don't have the box or the protective foam to ship it back in, so guess that won't work. During its lifetime, it was annoying to not have a number key pad to punch in numbers. It didn't heat food evenly as it claims. It also didn't defrost evenly as it claims. But it was pretty easy to clean, just wipe it off. Except the side panel where the microwaves actually come out from. That part looks burnt and doesn't wipe off. I guess that's why it sparks.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, We appreciate you bringing this to our attention. I'm truly sorry for the issues you've experienced with your microwave. It sounds like you've had a frustrating and disappointing experience, and we apologize for any inconvenience this has caused. We understand your disappointment and appreciate you bringing these concerns to our attention. We will work to assist you in finding a resolution for the sparking, buzzing, and orange light flashing issues you are encountering.Please know that your feedback is valuable to us, and we will strive to improve our products and services based on your input. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Ok microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is a bit small, probably good for dorm or apartment.
No, I would not recommend this to a friendWorthless this Expensive LG Microwave!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beware! Don't buy this Microwave. I purchased this expensive LG Microwave for our satisfaction. But within 1 year 6 days the LG Microwave is burnt off nicely when guest was waiting on dining table. Very disturbing! Technician has to come to check the product that will cost me more money then products original value, Oh. Poor LG customer service. Good bye LG!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. Thank you for taking time to review this product.. We are doing our best to improve the quality of our products. We apologize for any inconvenience this caused. ^Venette
Good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price but small inside. Would like it to be larger inside.
I would recommend this to a friendPretty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was too small to fit my dinner plates. I returned it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback. If you need any assistance you can contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSSupport/ or at 1-800-243-0000. ^KH
LG - NeoChef 0.9 Cu. Ft. Compact Microwave with Ea
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the panel is not light up therefore it 's hard to use.I did not like it
No, I would not recommend this to a friendError code on first use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just unboxed it and tried to cook a frozen burrito. It only went for 10 seconds and then an error code F11 turns on. I tried to unplug it and plug it back in, tried heating something else, tried different settings and nothing worked. it still wouldn't heat more than 10 seconds. Looked up the error code and it's a wiring and inverter issue and send it for repair. No thank you, I'll send it back for a refund! Do not buy this microwave!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're sorry to hear that you had a negative experience with your LG product. Thank you for taking the time to communicate with LG about your experience with your LG products. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Failed after few months - NO real Support from LG!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had this unit for less than 6 months, lightly use it, and it already broke. Code F11. Getting any sort of help from LG is pathetically lost on me even after being looped into submitting several support tickets. I’ll never buy LG anything again. I can understand a faulty product can come up, but to not have any tangible support is what I make my determination if NO GOOD on.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ronald. We're sorry to hear about your experience with the LG Microwave (LMC0975ST) model and the challenges you faced in seeking support. We want to give you great service and make sure everything goes well. Your feedback is important to us and we will use it to improve our support. Please reach out to us on social media @LGUSSupport so that we can assist you in resolving this matter to your satisfaction. ^Juvy
Good sized turntable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Miss having touchpad. Takes longer to heat than the 1.1. Interior Lite very dim.
No, I would not recommend this to a friendStarted on fire
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Blew up just over a year after purchase so of course the warranty is expired. Thanks for such a stellar product LG. Between this and the LG washer and dryer I bought last year, I will never buy LG anything ever again
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Stephanie. We appreciate you sharing your experience with us, though we understand how disappointing it must be to deal with a malfunctioningLG Microwave (LMC0975ST) model after just a year. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. We truly value your feedback, and we’d love to help resolve the issue if possible.
For the microwave, we recommend checking if the circuit breaker has tripped or if there’s an issue with the electrical supply. If the unit isn’t powering on at all, there may be an internal component that needs to be inspected or replaced. For more help, you may visit https://www.lg.com/us/support/help-library/lg-microwave-oven-troubleshooting-no-power-issue--1429709038316.
Please send us a private message on social media @LGUSSupport, and we’ll be happy to assist you further and explore possible solutions. We understand your concerns and are here to support you. ^Juvy
Started sparking
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a house with this microwave in it. Used for 1.5 years when it started sparking. Since I didn't know how old it was, I bought another one. After just a few months' use the second one started doing the same thing. Definitely do not recommend
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Cheryl. Thank you for taking the time to share your experience with the LG Microwave (LMC0975ST) model. We understand your concern about encountering sparking issues with a product. We strive to provide high-quality products that exceed our customer's needs. To address the sparking issue, it's important to ensure that the microwave is kept clean and free of any food particles or metal objects, as these can sometimes cause sparks. For additional help, visit g.com/us/support/help-library/lg-microwaves-how-to-prevent-sparking--1383229445510#. For more assistance, please reach out to us on social media @LGUSSupport. ^Juvy
