Customer Ratings & Reviews
- Model:
- LMC0975ST
- SKU:
- 5721300
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the NeoChef microwave's compact size and ease of use as significant advantages. Many also praise its modern design and powerful heating capabilities, while some find the control placement and timer features less intuitive. The price point is frequently cited as a positive aspect.
This summary was generated by AI based on customer reviews.
Dont buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 2 years then made loud buzzing noise and stopoed working. LG customer service was bad. I have many LG products but the microwaves are the worst
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Only lasted 3 years.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice looking microwave, but after only 3 years of light to moderate use, it started making horrible noises and then died. (There was no metal in it. ) And despite saying there is a 10 year warranty on the microwave, that apparently only covers SOME of the parts, and you're still responsible for the costs to get it serviced.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We work continuously to improve the quality of our products and anticipate market demands
that drive customer satisfaction. Your feedback is important to us and your concerns
will be shared with our marketing and product teams. If needed, you can contact our Customer
Support at 800.243.0000 for further assistance.^Venette
Had to replace after 7 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box microwave sparked on us before the year warranty so had to get a replacement
No, I would not recommend this to a friendNice looking microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks beautiful, is small but not "user friendly" when it comes to knowing what settings work best.
I would recommend this to a friendMeh
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meh, regret not returning this when I had the chance. It looks nice, but literally have to overcook food for it to completely heat the food. 1 minute, would normally re heat a plate of food on my old microwave, this one needs a minimum of 2 and the food comes out piping hot and rubbery from overcooking.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that your unit did not work properly. Please contact LG Customer Support by
direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). You can also call us at 800-243-0000. Please provide your contact information, model/serial numbers of the TV and date of purchase, and we will be happy to assist you.^Venette
Fair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It only increases in 10 second increments. Does not heat evenly.
No, I would not recommend this to a friendOk for maybe a college dorm room.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as easy to use as my 26 year old Whirlpool was. Will learn to live with it.
No, I would not recommend this to a friendThis Microwave doesn't last.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have just received our third one in 5 years. Works great. But we can't get them to last. I always purchase a warranty otherwise I would try something else. The current one lasted a few days...the panel doesn't work. LG is my favorite appliance. This microwave just will not work for us.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Thank you for taking the time to leave your feedback regarding your experience with your LG 0.9 cu. ft. NeoChef™ Countertop Microwave with Smart Inverter and EasyClean®, model LMC0975ST. It's disheartening to hear that this is your third microwave in just 5 years and that you have experienced issues with the panel. We understand how frustrating that can be, and we would like to investigate this matter further to ensure it doesn't happen again.
To enable us to assist you better, kindly send us a a private message through @LGUSSupport on Facebook or X (Twitter with your contact information, purchase details, and issue encountered, so we can look into it and provide the necessary resolution. Remember, we offer warranties and replacement options, regardless of where the microwave was purchased, to ensure our customers receive the best service possible.
Once again, we apologize for the inconvenience this has caused and look forward to rectifying the situation soon.^Danee
didn't even last a year
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It hasn't even been a year (about 9 months) and now it sparks, buzzes, and flashes orange lights. I didn't expect this from LG so didn't even buy Geek Squad. Apparently, you have to ship it back to LG for repairs. I don't have the box or the protective foam to ship it back in, so guess that won't work. During its lifetime, it was annoying to not have a number key pad to punch in numbers. It didn't heat food evenly as it claims. It also didn't defrost evenly as it claims. But it was pretty easy to clean, just wipe it off. Except the side panel where the microwaves actually come out from. That part looks burnt and doesn't wipe off. I guess that's why it sparks.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, We appreciate you bringing this to our attention. I'm truly sorry for the issues you've experienced with your microwave. It sounds like you've had a frustrating and disappointing experience, and we apologize for any inconvenience this has caused. We understand your disappointment and appreciate you bringing these concerns to our attention. We will work to assist you in finding a resolution for the sparking, buzzing, and orange light flashing issues you are encountering.Please know that your feedback is valuable to us, and we will strive to improve our products and services based on your input. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
It's alright...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bit annoying... the swipe to add time is 2 minutes max each swipe, no pizza button, the end ring chime is VERY annoying.... But it matches our appliances so the wife is happy, when the chime isn't going off....
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We want to thank you for taking this time to communicate with us about your experience. Thank you so much for taking the time to provide feedback. Please get in touch with us if you have questions by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we would be glad to help. ^James.
Ok microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is a bit small, probably good for dorm or apartment.
No, I would not recommend this to a friendGood price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price but small inside. Would like it to be larger inside.
I would recommend this to a friendPretty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was too small to fit my dinner plates. I returned it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback. If you need any assistance you can contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSSupport/ or at 1-800-243-0000. ^KH
LG - NeoChef 0.9 Cu. Ft. Compact Microwave with Ea
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the panel is not light up therefore it 's hard to use.I did not like it
No, I would not recommend this to a friendWorthless this Expensive LG Microwave!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beware! Don't buy this Microwave. I purchased this expensive LG Microwave for our satisfaction. But within 1 year 6 days the LG Microwave is burnt off nicely when guest was waiting on dining table. Very disturbing! Technician has to come to check the product that will cost me more money then products original value, Oh. Poor LG customer service. Good bye LG!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. Thank you for taking time to review this product.. We are doing our best to improve the quality of our products. We apologize for any inconvenience this caused. ^Venette
Good sized turntable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Miss having touchpad. Takes longer to heat than the 1.1. Interior Lite very dim.
No, I would not recommend this to a friendError code on first use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just unboxed it and tried to cook a frozen burrito. It only went for 10 seconds and then an error code F11 turns on. I tried to unplug it and plug it back in, tried heating something else, tried different settings and nothing worked. it still wouldn't heat more than 10 seconds. Looked up the error code and it's a wiring and inverter issue and send it for repair. No thank you, I'll send it back for a refund! Do not buy this microwave!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're sorry to hear that you had a negative experience with your LG product. Thank you for taking the time to communicate with LG about your experience with your LG products. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Hard to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't seem to heat as it should compared to other microwave ovens of the same size and type. Not sure if this was due to user error but the Power Hi button needs to be pressed for every single heating job. The design is nice but it is too small for our family of four. We will be returning this.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If you're in need of some guidance with using your microwave, please head to our support page at @LGUSSupport on Twitter or shoot us a private message on Facebook at https://www.facebook.com/LGUSA/ so a specialist can help out. ^CP
Stop Heating After a Month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was good at first, but after month or so it just stoped heating. I called Geek Squad to schedule a repair, because I also got two year protection plan. Nobody showed up. I called and reschedule and got bill for 100 dollars plus repairs!!! It more than the half of the product! I don't see a point of it. The microwave is bad, and protection plan is garbage.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP
Ok for a beginner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is a little complex to use, haven’t figured out all the features
I would recommend this to a friendBrand response from LGAnswers
Posted .Hi and thank you for your feedback! We will be happy to assist you, just reach out via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information to assist you further. ^EJ