Customer Ratings & Reviews
- Model:
- LMC0975ST
- SKU:
- 5721300
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the NeoChef microwave's compact size and ease of use as significant advantages. Many also praise its modern design and powerful heating capabilities, while some find the control placement and timer features less intuitive. The price point is frequently cited as a positive aspect.
This summary was generated by AI based on customer reviews.
Hard to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't seem to heat as it should compared to other microwave ovens of the same size and type. Not sure if this was due to user error but the Power Hi button needs to be pressed for every single heating job. The design is nice but it is too small for our family of four. We will be returning this.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If you're in need of some guidance with using your microwave, please head to our support page at @LGUSSupport on Twitter or shoot us a private message on Facebook at https://www.facebook.com/LGUSA/ so a specialist can help out. ^CP
Stop Heating After a Month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was good at first, but after month or so it just stoped heating. I called Geek Squad to schedule a repair, because I also got two year protection plan. Nobody showed up. I called and reschedule and got bill for 100 dollars plus repairs!!! It more than the half of the product! I don't see a point of it. The microwave is bad, and protection plan is garbage.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP
Ok for a beginner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is a little complex to use, haven’t figured out all the features
I would recommend this to a friendBrand response from LGAnswers
Posted .Hi and thank you for your feedback! We will be happy to assist you, just reach out via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information to assist you further. ^EJ
LG - NeoChef 0.9 Cu FT Microwave
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.needs more power ......................................
No, I would not recommend this to a friendNot as represented in specs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a compact microwave and thought this would be perfect after reading the specs......measurements were different then what was in the discription...not by much but when I went to put it in place it was a bit to large. Also wattage was different then was in the specs in your sight....but still more then other compact microwave..... I'm sure this is a nice unit just not for me
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, BarbaraM. Thank you for taking the time to review the LG Microwave (LMC0975ST) model.
We understand how important it is to have accurate and detailed specifications when making a purchase decision, and we apologize if the measurements and wattage listed did not match your expectations.We appreciate your understanding and your feedback will be forwarded to our team for further review and improvement. If there's anything else we can do to assist you or if you have any further questions, please reach out to us on social media @LGUSSupport so we can help you further. We are always eager to listen and improve our products and services to ensure your satisfaction. ^Juvy
Small and inefficient.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this because we have limited counter space but had to return it because it was too small. You couldn’t hardly fit anything in it. We really disliked the panel for buttons. You had to have the door open to use the buttons and then close it before starting it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
difficult to understand directions.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some items you get a lot of steam, can't understand why. No setting for soup..We need a microwave with these exact measurements to fit on our countertop. We had this model before it only lasted a little over a year. You Have to buy a warranty if you buy this machine. Very disappointed in this LG product.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Linda, I am sorry to hear you have experienced these issues with your microwave! This is not what we expect from our products. For further assistance, please reach out via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport ^EJ
Questionable build quality
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave worked well, but 6 months in the magnetron blew out. Never had a microwave break under normal usage in such a short amount of time. Will definitely be looking at a different brand to replace it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Adequate microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adequate microwave. Not crazy about the slide controls.
I would recommend this to a friendwe have a 2nd chance: a disaster
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we bought the 1st one after 16 days failed: probably the magnetron inside. Was outside the Best Buy returning window. Contact LG that promised reimburse of the 1st after got another one. We gave the chance. Result: received the 2nd one.. No motor working at all. We will go tomorrow to best buy to return and working to ger reimburse from Lg with 1st one. Terrible product related to motor reliability.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, I hate to hear your microwave stopped working! This is definitely not what we expect from our products. If we can assist you in any way, please reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to further assist you. ^EJ
Noise
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it's done heating it has a annoying music sound.
No, I would not recommend this to a friendLooks good - heats bad
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t heat evenly, creates a lot of moisture oddly which I then noticed squealing after 4months of use I’m assuming to moisture buildup and rust somewhere? Definitely looks nice but I’ve had better microwaves that came with apartments
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Stopped working after 14 months.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted 14 months then it stopped working all together. Contacted LG customer service. They said they could send someone out to look at & the charge would be a minimum of $350!! We just bought a new microwave instead that is not an LG.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jodi. Thank you for taking the time to share your experience with the LG Microwave (LMC0975ST) model. We're sorry it stopped working after only fourteen months. We want to make products that last and meet our customer's needs. Your feedback on our customer service solution has been noted. We'll use it to improve our services. If you need more help, please reach out to us on social media at @LGUSSupport. ^Juvy
Caution! Unit sparks!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our LG, purchased in June 2021, was priced right and seemed to work. However, it appears to be flawed, dangerously so. For example, when I try to melt a stick of butter in a Pyrex cup, the unit sparks! Fortunately I hadn’t stepped away from it and was able to shut it down immediately. I’ve tried a few more times and it does the same. I’ve managed to compensate by adding a full cup of water in the chamber. (A partial cup isnt sufficient.) nevertheless, this is a dangerous problem.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha
Breaks fast
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only 3 months in use then it decided to blow up on me
No, I would not recommend this to a friendUGH! LG fails again.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Manufacture date April 2021. Purchased September 2021. Stops working April 2023. Really? Is that the typical life of a microwave? I am turning really sour on LG products. The washer dryer we purchased work when they desire and now this microwave. Hoping for a hail mary pass on the refrigerator.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're sadden to hear about the inconvenience you have experienced. We assure you that your review is considered and does not go unnoticed. It would be our pleasure to assist you with this. However, We must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, and we will be happy to accommodate you.~ Tanisha
Too connected to height to see flaws.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed .... can not see choices without door open. Should have taken it back immediately before box was thrown out. Ended up putting in another location as back would be exposed to water from sink.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
LG Microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave did not work for me unfortunately. I bought it for my semi truck. When I plugged into the outlet in the truck I hear a buzz sound not sure why when I push start button microwave turns off immediately very disappointed. Would like to get a replacement free of charge. I like quality products I don’t mind paying asking price for quality but when the product is not working what can I do?
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to hear that you were not satisfied with your purchase. We strive to provide the best quality products to our customers, and we apologize for any inconvenience that you may have experienced. If you would like to discuss how we could rectify your experience with us, We'd love to hear from you. Please reach out to our Customer Support Team at 800-243-0000. Please note that a microwave with 800 to 1200 watts of power is ideal for a semi-truck. Some semi-trucks may have limited power capacity, so choosing a microwave with a lower power output may be necessary to prevent electrical issues. Although This unit's specifications are for 120 volts, 14 amps, and 1040 watts, However, This unit's power consumption is 1600 watts. ~Tanisha
Nice features, weird noises
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had an LG that was too big for our space. Found this one. Fits great. Microwaves features are a bit odd but seems nice. A few seconds into the first use it started making a weird noise, sounded like a power supply issue. Then Tried it in several different plugs. Same result. Then I read all the one star reviews. Exchanged it for another unit, same result out of the box. Will be returning this and getting a different brand.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Stopped heating after almost 2 yrs to the day
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has stopped heating. It runs, lights on, table turns but no internal heat. Have had for 2 years. Basically use to melt butter & reheat leftovers.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
