Customer Ratings & Reviews
- Model:
- LMC0975ST
- SKU:
- 5721300
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the NeoChef microwave's compact size and ease of use as significant advantages. Many also praise its modern design and powerful heating capabilities, while some find the control placement and timer features less intuitive. The price point is frequently cited as a positive aspect.
This summary was generated by AI based on customer reviews.
Timer/Clock Display Problem
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in January 2018, a segment of the LCD display has gone bad. Warranty is expired and it isn't cost effective to repair. This type of display *should* last for years. Too bad, as otherwise we love this microwave.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Ok microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine once you get familiar with the settings.
I would recommend this to a friendNice Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cons: There isn't a clock & the numbers don't light up.
I would recommend this to a friendDid not last long.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and worked for 2 years. Now smells like burning electrical components when running.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with your case, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Venette
Display not convenient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Adequate for limited use. Only option for small space
No, I would not recommend this to a friendNot very user friendly, and food heating varies.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door must be open to push the buttons for length of time for heating, with time selection limited, before closing the door to activate. Also the same food may require different times to be heated to the ideal temperature.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of this LG microwave. I am sorry to hear that it did not meet your expectations.
Your feedback is very important to us and will be shared with our product team.
If you have concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP
Worst product in the world
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If but you lose your money . Before one year there is an issue . After contact with manufacturer they thermostats is not covered whereas thermostats is main component of any micro ovens . Also what is a purpose if manufacture warranty . Right way I garbage this broken microbe oven . Promise never buy LG any product in future not even allowing to buy in my friends and family
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into these issues with your microwave. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ ^CP
Microwave caught on fire
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well while it was working. Caught on fire after 1 year, not worth it to have to get another one so soon. The quality just doesn’t last.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Microwave (LMC0975ST) model. We understand your concern about the fire incident and how alarming that can be.
Safety is our top priority, and we take your concerns very seriously. We recommend discontinuing use immediately and checking for any visible damage. Please reach out to our customer support team to discuss your situation and explore possible options, as they may be able to assist you further.
Please send us a private message on social media @LGUSSupport. We're here to help address your concerns and ensure your safety.
We appreciate your understanding. ^Juvy
Hard to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave has no number keypad just a pair of +/- buttons, so entering times is very tedious and time consuming.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thanks so much for the review. We greatly appreciate the feedback and we are sorry the microwave did not meet your expectations. ^CP
Fire hazard
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At less than 2 years old, this microwave started sparking. It worked well up until today but cannot recommend this product.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Microwave (LMC0975ST) model. We understand how concerning it is to have a microwave start sparking, especially when it has been working well for you until now. Your feedback is important, and we’re here to help.
Sparking can indicate an issue with the microwave's interior or the waveguide cover. We recommend stopping use immediately and contacting LG support or a qualified technician for further assessment and repair.
If you need assistance with the next steps or have any questions, please send us a private message on social media @LGUSSupport. We're here to support you and ensure you get the help you need. We appreciate your patience and hope to assist you in resolving this issue. ^Juvy
Nice operation and cooking - doesn't last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Died on us after 18 months. Warrantied for only a year. I loved the intuitive interface. And it cooked really well. But I can't recommend it if it doesn't last.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Weak microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We received the first microwave and the front glass was shattered in the box. They shipped us a second one and we were excited. It looks really good and I like the controls. After using it we have realized it's the weakest microwave we have ever owned. We work a lot of hours and prep meals several days in advance. It takes it about twice as long to heat things as any of our previous microwaves. We definitely wouldn't buy this one again. I'm also disappointed that Best Buy only has a 15 day return policy. Most stores have a 30 day policy. Of course now we are stuck with this microwave and need to purchase another.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate your feedback regarding the power of the microwave. If you're in need of some guidance with using your microwave, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP
First one was DOA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My lovely less than 2 year old microwave by another manufacturer died on me. I ordered this one online, and it was delivered the same day (that is a whole different story). Got it out of the box, plugged it in, and nothing. Tried different outlets, nothing. Other things worked well on the outlets. Put it back in the box and took it back to Best Buy store the next day. Since it arrived DOA, I would not recommend this dead microwave.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear the microwave you received would not power on. We hope you allow us to continue to provide for your home appliance needs. If you need assistance finding a microwave that best fits your needs, our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Stopped working within the same year of purchase
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking microwave, but looks aren’t everything. This microwave I purchased to replace our old and very used microwave that still worked amazing. When this stopped heating our food, I had immediately emailed and called for tech support to help. I never was able to get my issue resolved. I do not recommend the product nor the company that manufactured this item.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette
Heats very slowly...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this loud microwave that takes too long to heat the contents of the container. The container, however, no matter what kind, is left way too hot to touch. Very strange. Also, there is a very irritating signal that the food is heating and when it is done. Would never recommend.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .You can troubleshoot your heating concerns from our help library article located here: http://www.lg.com/us/support/product-help/CT00000303-20150577503670-undercooking-food-cooks-too-slow ^CP
Not made to last.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started flashing and zapping with minimal use about a year after buying. Other brands have made it over 5 years, no issues. Wouldn't buy again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Jovelyn
good but,,
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not gonna work with original electrical system, you have to buy someting more and its not worth it, LG is good but we dont live in perfect world.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Controls
What Awful Controls
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy for the elderly. The controls are invisible, do not light up well and are difficult to use. Avoid.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are having trouble using your microwave. If you're in need of some guidance with using your microwave, please head to our support page at @LGUSSupport on Twitter or shoot us a private message on Facebook at https://www.facebook.com/LGUSA/ so a specialist can help out. ^CP
- Cons mentioned:Door
Door does not stay closed while heating.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door does not stay closed when in use stopping the heating/cooking time and need to restart.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette
SUCKS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY FANCY LOOKING MICROWAVE HOWEVER ITS EXTREMELY SMALL (COLLEGE STUDENT SMALL) the buttons were hard to press, stopped working after 1 year , glad i bought protection plan!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Daphane
