Customer Ratings & Reviews
- Model:
- LMC0975ST
- SKU:
- 5721300
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the NeoChef microwave's compact size and ease of use as significant advantages. Many also praise its modern design and powerful heating capabilities, while some find the control placement and timer features less intuitive. The price point is frequently cited as a positive aspect.
This summary was generated by AI based on customer reviews.
Memorize instruction book.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You must have he manual with the microwave to remember settings to cook items. Not easy too use. If I used it for more than warm up I would send it back. Do not buy.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I I have had it for a couple months period on day three it started making sounds and it takes forever to heat anything up. The worst microwave I've ever had.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are unhappy with your microwave. You can troubleshoot the noises you are hearing from the following help library article: http://www.lg.com/us/support/product-help/CT00000303-1430141106887-turntable-noises ^CP
Great Microwave but last less Than 2 Years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave but just stopped working 1 year and 10 months into it. Did not buy a protection plan so - out of luck
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Okay microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave doesn’t heat up food as vast as other microwaves. What would take 1 minute to warm up food on a different microwave, this one takes 2.5 minutes. I don’t recommend.
No, I would not recommend this to a friendLG Neochef lights my fire...
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the microwave for the first 15 months after that it started arcing inside. The 10 year warranty is a joke. After a year you might as well throw it away if something goes wrong. I bought a more expensive microwave thinking it would last and that was a mistake. My first microwave lasted over 15 years this one was 15 months...
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Like LG products but…….
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to like this microwave but first one didnt work out of box. Got a new one it worked for a while then it also quit heating food. Took second one back for store credit. I like lg products a lot but this microwave is not good.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Matt. Thank you for sharing your feedback with us. We understand your concern about the issues you’ve encountered with the LG Microwave (LMC0975ST) model, especially having problems with both units. We strive to provide high-quality products that exceed our customer's needs. Since you’ve already returned the microwave for store credit, we want to ensure you have a better experience with our products in the future. For your reference, here are a few troubleshooting steps that might help if you encounter similar issues with appliances: Ensure that the microwave is properly plugged in and that the outlet is functioning correctly. Make sure you’re using the correct settings and that the microwave is properly configured for your needs. If you decide to give another LG microwave a try or have any other questions, please feel free to reach out. Send us a private message on social media @LGUSSupport, and we’ll be happy to assist you with any support you might need. ^Juvy
Not so good dispite fancy look.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 5 months. Just not working no signs of failure before.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with scheduling repair, however, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will do everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Complicated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good but too high tech for me. You shouldn't have to study directions every time you want to use.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review it is very important to us. I hate to hear that you are not satisfied with the functions of your microwave. I can understand how frustrating it may be for you to have to use the instructions for the microwave when you want to use it. If there is anything we can do to assist you feel free to reach out to us directly via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Short lifespan
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Treat this microwave as disposable. I purchased the unit 2 years and 3 months ago and it has failed already. You are better off saving your money and buying a cheaper no name brand than this unit.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Sean. Thank you for taking the time to share your experience with the LG - NeoChef 0.9 Cu. Ft. Compact Microwave with EasyClean - Stainless Steel microwave (LMC0975ST) model. We apologize for any inconvenience caused by the unit failing after 2 years and 3 months of use. We understand how frustrating it can be when a product doesn't meet your expectations, especially when it comes to its lifespan.
We strive to provide high-quality products that are built to last, and we regret that this was not the case with your microwave. Your feedback is important to us, and we will take it into consideration as we continue to improve our products.
If you have any specific concerns or questions regarding the microwave or if there's anything we can do to assist you further, please don't hesitate to reach out to us on Facebook or X (Twitter) using @LGUSSupport, and we will be happy to accommodate you. ^Juvy
Loud Buzzing and Odd sounds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thh microwave had a loud buzzing noise coming from the electrical outlet when it was plugged in. Tried multiple outlets and had the same problem. Also had odd sounds. Returned immediately for a different brand
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette
Why the dented back?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dented back panel like it had been dropped on something! Hopefully it won’t affect the cooking process!
I would recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with your case, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Venette
NOPE
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as my first & second microwave. First one broke after 2 years. I’m like okay Let me try this again one more time. The second one broke again after using it for 6 months. The microwave would smell terrible and a weird light coming from its left side. I do not recommend buying this at all.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. Thanks. ^Nikki
Customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Front glass was broken, gave me a hard time trying to get another one , or my money back. Guess he thought I broke it. Didn’t have to break to return. Very disappointed at the service I received.Been a cardholder for years.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for bringing this to our attention. We are truly sorry to hear about the difficulties you faced in trying to get a replacement or refund for the broken front glass of your product. We understand how frustrating it can be to encounter challenges in resolving such issues, especially when you have been a loyal customer for years. Your satisfaction is important to us, and we apologize for any inconvenience caused during this process. Please know that we value your feedback and will work to improve our customer service in order to prevent similar situations in the future. If there is anything else we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
died in less than two years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.broke just under 2 years. small size. nice looking
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Duly-noted. We are disappointed to see that this happened, and we want to thank you for taking the time to share your experience with us. We hope to learn from this and strive for continuous improvement. ^Jennifer
Pass on the LG
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We loved it for a while but then it started malfunctioning just like our old LG microwave and customer service through LG is non existent.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Works great if you like terrible controls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Heats foods up just fine, but controls area terrible. So far only can program cooking time in multiples of 10 seconds. If you want to heat food for 25, 32, 48 seconds, forget it, just 10,20,30,40,,,,,,,, And when is done you have to listen to an annoying song chime, which can not be changed.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear that you're unsatisfied with your microwave. If you need any assistance don't hesitate to reach out to us directly via Twitter at @LGUSSupport, on Facebook https://www.facebook.com/LGUSSupport/ or give us a call at 1-800-243-0000. ^KH
Ughhh
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave was not all the sales guy cracked it up to be. Yes it's compact, but it doesn't get hot. It takes multiple tries to heat your food.. Ughhh
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP
Odd Child Lock feature
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit is not simple to use when child lock feature keeps getting turned on. We spend too much time trying to figure out why it won't run. When it cooks its fine.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Jay, I can definitely understand your frustration with the child lock feature on your microwave. Please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport if there is anything we can assist you with. ^EJ
Absolutely terrible I returned it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst microwave I’ve ever bought or seen. I bought over website never again. You have to open the door to use the buttons to control anything. I had a LG before but no one with any common sense would want this.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Don’t bother
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a very long time to warm anything. A cup of coffee takes 1-1/2 to 2 minutes. A small bowl of soup takes 3 minutes. My old oven took 39 seconds to make coffee hot. This is the second LG. First one had same problem heating. Then the magnetron set the unit on fire. Replaced with same model. Still doesn’t heat. I’m looking around for something else.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
