Customer Ratings & Reviews
- Model:
- LMC0975ST
- SKU:
- 5721300
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the NeoChef microwave's compact size and ease of use as significant advantages. Many also praise its modern design and powerful heating capabilities, while some find the control placement and timer features less intuitive. The price point is frequently cited as a positive aspect.
This summary was generated by AI based on customer reviews.
Rattling noise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine for 2 months then started to rattle and had a burned panel on right side
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Microwave (LMC0975ST) model. It sounds like the rattling and burning of the panel are concerning issues. We strive to provide reliable, high-quality products exceeding our customer's needs and expectations. We recommend checking if the microwave is properly placed on a stable surface, which can sometimes cause rattling. Your feedback is important, and we'd like to assist you further. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore possible solutions. We appreciate your patience. ^Juvy
One Year Wonder
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after just one year. Made a horrible noise and didn't heat. Sounds dangerous.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, thank you for sharing your experience with the LG LMC0975ST microwave. We understand that the unit stopped working and made a concerning noise. This is definitely not the experience we aim to provide, and safety is our top priority. You may access this link related to your concern:https://www.lg.com/us/support/help-library/lg-microwave-troubleshooting-noises--20152329269153
Please check the power supply and ensure that the unit is properly plugged in. If the issue persists, it’s important to have the microwave inspected by a professional. For further assistance and to explore warranty options or repair services, please send us a private message on Social Media @LGUSSupport, and our team will be happy to help. We appreciate your patience and hope to resolve this issue for you promptly.
—Avril
Don't buy this
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave only lasted a year. When I tried to call Best Buy for help I was assisted by someone who couldn't understand English.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for reaching us. I am sorry to hear about the issue you experienced with your microwave and the difficulty you faced when trying to seek assistance from Best Buy. We understand how frustrating it can be when your appliance doesn't last as expected and when communication barriers impact your customer service experience. Your feedback is important to us, and we apologize for any inconvenience this has caused. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Microwave Noise
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our microwave is 6 months old and has started making horrible sounds while cooking. It's like the microwave is going to explode. What are my options in terms of finding out what is going on and whether it can be fixed or not. I have had a number of microwaves over the past 30 years and have not experienced this type of noise.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out about your LG Microwave (LMC0975ST) model. We understand how concerning it can be to hear unusual noises, especially so soon after purchase. Your safety and satisfaction are our top priorities.
To address this issue, we recommend stopping use of the microwave and contacting our customer support team to discuss your options. They can guide you through troubleshooting steps or set up a service appointment if needed.
Please send us a private message on social media @LGUSSupport, and our team will be ready to assist you. We appreciate your patience and are here to help you find a resolution. ^Juvy
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was smaller than expected. Will give it chance to get used to.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Andy. Thank you for sharing your experience with the LG Microwave (LMC0975ST) model. We understand that it can be a bit of an adjustment when the size isn't what you expected. Your feedback is important, and we're here to help.
If you have any questions about using the microwave or tips for maximizing its features, feel free to reach out! We’re confident you’ll find ways to make it work for your needs.
If you need further assistance or have any concerns, please send us a private message on social media @LGUSSupport. We're here to support you and ensure you have a great experience with your appliance. We appreciate your patience! ^Juvy
Wish I can take it back
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned this for about 5 months now and it doesn't heat the food up, and it is very loud. Not a good choice for a microwave.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into these issues with your microwave. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP
Poor durability with LG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this microwave in order to get reimbursed for a 4 month old microwave that quit working. The one that quit working was a replacement for a previous microwave that lasted 11 months. LG was easy to work with to get the microwaves replaced under warranty but they seem to have some serious reliability issues with their microwaves.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into these issues with your microwave. If you're still experiencing issues, head to our support page on Twitter, @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/ and our specialists will be happy to look into it. ^CP
It's ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a ok purchase. Even though it gave me the dimension I didn't think it would be this small.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Microwave not working in just 18months
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 18months, the microwave is not working. Have to keep resetting by removing power to get it to work. Now that it is out of warranty, cannot reach out to LG as well. Disappointing.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Failed after 2 years.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave started arcing, glowing red, and smoking 2 years after purchasing. Cost to repair after talking to LG support was greater than the cost of the microwave, in addition to wasted time. Literally trash.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can expedite a resolution for you. Thank you. ^Venette
- Cons mentioned:Door
door is falling apart
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the door overlay is falling off. send me another one
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000 so we can get more info and see what we can do. ^CP
Noise
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a few months the microwave started to make a weird noise.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Not a best option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I replace it two times and it stop working within 2 month. i don't buy warranty for that reason i have to call LG for support it good though they agree to reimburses the product price. If you want to try luck don't forget to buy warranty at list for two year it will worth of money.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If you're still experiencing issues, head to our support page on Twitter, @LGUSSupport or on Facebook at www.facebook.com/LGSupportUSA and our specialists will be happy to look into it. ^CP
- Cons mentioned:Door
I finally opened the box - door is broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This might be a fine Microwave but it arrived with a broken door
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Good. For a short period of time.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted 1 year. Microwave stopped heating with mild use.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with LG Microwave (LMC0975ST) model. We understand your concern about a microwave stops working after only a year of mild use. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
To troubleshoot, we suggest checking the power settings, ensuring it's properly plugged in, and that the door is fully closed. For more help, you may visit https://www.lg.com/us/support/help-library/lg-microwave-why-is-my-microwave-not-heating--1428511871544. If the microwave still isn't heating, please send us a private message on social media @LGUSSupport with your unit details, and our team will be more than happy to assist you further and explore possible solutions.
We appreciate your patience. ^Juvy
Fails after a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great until just after one year it started arcing and sparking and afraid it is going to catch on fire. The side panel has a huge burn spot on it. Only use microwave safe plates.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Broke after 6 months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice design and worked well while it worked. Perhaps we just selected a bad apple but with two people in the house it had pretty light use and it was kept it clean. Fortunately LG is going to stand behind their warranty.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry you experienced an issue with your unit but glad that action has been taken to offer a resolution. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Daphane
Broke down after a year
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away from this product if you want to save money and be safe. I bought one and used it normally for a year heating food and covering it to avoid splatter. This microwave is arcing!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
For $170-stopped working less than 3 months!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never write reviews but mad, mad, mad!! Purchased just in February based on overall rating. Today a F-11 code came up (which LG goes not put in manual) and won’t work. I know Bestbuy won’t do anything at this point and know it won’t be worth trying to get LG to replace it. Sticking to cheap Sharps.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let's see if we can get that taken care of for you. Send us a message on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000 so we can get more info and see what we can do. ^CP
Worst microwave ever
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst microwave I ever bought. Lasted less than a year. I was told it came with a 10 year warranty but that is incorrect. Would never buy again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your honest review in regards to your NeoChef 0.9 Cu. Ft. Compact Microwave with EasyClean in Stainless Steel. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly, this was not your experience, and we apologize. We would be pleased to investigate this further, but we must switch to a platform that allows for back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Anthony
