Customer Ratings & Reviews
- Model:
- LMC0975ST
- SKU:
- 5721300
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the NeoChef microwave's compact size and ease of use as significant advantages. Many also praise its modern design and powerful heating capabilities, while some find the control placement and timer features less intuitive. The price point is frequently cited as a positive aspect.
This summary was generated by AI based on customer reviews.
broke down in less than two years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After less than 2 years, it broke down,so disappointed. Not sure who to contact, Best buy does not care if no protection plan, Microwave itself is weak and cannot change power level though a button there
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Dead in 15 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died in 15 months of light use. First it destroyed a bowl of rice for no reason and next it started sparking and smoking
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG Microwave (LMC0975ST) model. We understand your frustration and disappointment caused by the malfunctioning of the unit, as this is not the level of performance we aim to deliver. We strive to provide reliable, high-quality products and want to ensure that we address your concerns promptly. We recommend contacting Best Buy customer service at 888-237-8289 for immediate assistance. If there's anything we can do further to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
lasted a year?!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this item in November 2021 and quit working in December 2022. Started sparking whenever tried to use it which could be a potential fire hazard. Do not buy!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate you taking the time to share your thoughts with us and we're sadden to hear that your LG Compact Microwave was unable to adequately operate. In order to give you the best assistance possible we'd want to better understand how we can resolve any issues. We will be helping you further if you send us a private message on Facebook or Twitter with your contact information using the handle @LGUSSupport or call our customer service line at (800) 243-0000.~Tanisha
Dead after 2 weeks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely stopped working after 2 weeks. Do yourself a favor and avoid the hassle of having to deal with figuring out how to return after the 15 return period already passed.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We apologize for the inconvenience you experienced with the microwave. We understand how disappointing it must be to have it stop working after just two weeks. Your satisfaction is important to us, and we want to ensure that this issue is resolved promptly. To address this matter and explore possible solutions, please reach out to our social media team at LG on Facebook or Twitter at @LGUSSupport. They will be more than happy to assist you with troubleshooting. Thank you for bringing this to our attention, and we appreciate your understanding. ^Sam
Listed Width is Wrong.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has nothing to do with the microwave. This is about the website listing. The site lists it as 18 inches wide. It is 18.5 inches wide.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, DavidW. Thank you for taking the time to review the LG Microwave (LMC0975ST) model. We understand that accurate product information is crucial when making a purchase decision, and we apologize for any inconvenience this may have caused. We will take immediate steps to update the information on our website to reflect the correct width of 18.5 inches.
If you have any further questions or concerns, please reach out to us on social media @LGUSSupport so we can help you further. We are committed to ensuring your satisfaction with our products and services. ^Juvy
Not worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t heat up the food you constantly have to add minutes it’s annoying
No, I would not recommend this to a friendterrible odor
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.could not get rid of terrible odor, like burning electronics smell
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry that you are having issues with your microwave. Please contact our Customer Support via direct message at Facebook and Twitter so we can assist you with a resolution. We apologize for any inconvenience.^Venette
Trips the circuit breaker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My microwave is only 16 months old and it started tripping my circuit breaker atleast once a day. Sometimes just opening the door trips the circuit. I tried connecting it to different walls / circuits and still same issue. DO NOT RECOMMEND
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
Weird door and keypad setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The keypad for microwave stays behind the door? No way to pick time only add minutes
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .When not using the auto cooking functions, the cooking time and power level are set manually.
1 Press STOP/Clear.
2 Press Cook Time once.
3 Press + or – until the desired cooking time appears in the display.
4 Press Power Level once, P-HI appears in the display.
• P-HI indicates that the power level is at 100%.
5 Press – to decrease the power level in 10-percent increments, if desired.
6 Close the oven door. Press START.
• When cooking is complete, a chime sounds and "End" appears in the display window. "End" remains in the display and the chime repeats every minute until the door is opened, or any button is pressed. ^CP
Poor Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a piece of s---. The magnetron stop working after a year - free replacement but you got to pay for labor. The cost of labor is the same as the price of new unit.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
Great for college students
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Smaller than I expected but it’s alright. I recommend this is product for a college student
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear that the size was not what you expected. If we can do anything to assist, please contact us on the phone at 1-800-243-0000, online on Facebook https://www.facebook.com/LGUSSupport , or Twitter @LGUSSupport. We look forward to hearing from you. ^BH
This microwave was a terrible purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave was a terrible purchase. It stopped working after one year. If I could give this product a negative star I would. After having issues with our LG refrigerator, we will never purchase an LG product again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
not bad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just should have bought a more powerful one next time more wattage
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Small size is trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to cook a nirmal size microwave dinner on high.. took me 25 minutes to cook it frozen
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .The LMC0975ST has a wattage of 1040W for standard microwave cooking which can cook frozen meals in a snap, or heat coffee, soup and leftovers in no time. The turntable rotates and turns food as it cooks, helping to deliver properly cooked food. The amount of time needed to cook a dish depends on the size of the meal. This microwave oven is equipped with 10 power levels to give you maximum flexibility and control over cooking.The oven has 4 preset defrost cycles. The defrost feature provides the best defrosting method for frozen foods. If you feel there is an error with the microwave we would be happy to look into it. Our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Good if you only keeping it for 1 year
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good if you are only keeping for 1 year. It died onmme after 16 months of use and it was not used everyday. Poor quality
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for reaching us. I'm sorry to hear that our product did not meet your expectations and stopped working after 16 months of use. We understand that durability and longevity are important factors when investing in appliances. We apologize for any inconvenience caused and appreciate your feedback regarding the quality of our product. We continuously strive to improve our products based on customer experiences, and your input will be valuable in this process. If there's anything specific we can do to assist you or if you have any further concerns, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Can't Pop Popcorn
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way too small. I 12" plate barely fits. A popcorn bag gets stuck and can't turn, burning some kernels and leaving others uncooked. I'd return this product but Best Buy's policy is ironclad and the company doesn't allow any changes. I'll have to toss this one and purchase a bigger one. $170 wasted.
No, I would not recommend this to a friendLG Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i had to return it ; reason it interfered with my phones and any medical equiipment that i have around. So that was a Big factor for me
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We apologize this microwave did not meet your needs. We hope you continue to allow us to provide for your home appliance needs. Should you need assistance, do not hesitate to connect with us directly via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP
Broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.6 months and already needs to be replaced. Cost too much to be replaced this early.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Kevin, I hate to hear your microwave stopped working after six months! This is definitely not what we expect from our products. If there is anything we can assist you with, please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to further assist you. ^EJ
Lasted only 16 months.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this mid November 2018. It has a short that is tripping the circuit breaker. Yesterday it stopped heating effectively taking a really long time to heat even a cup of water. Now it trips breaker when touch "start" button.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Microwaves, please visit https://www.lg.com/us/microwave-ovens. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane
Burnt with smoke
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Burnt inside with smoke. Used surge protector and proper grounding. It happened last week of Dec2021. Need to check with Best buy on the return policy or replacement how it works.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. We apologize for any inconvenience this caused. ^Venette
