Customer Ratings & Reviews
- Model:
- LMC0975ST
- SKU:
- 5721300
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the NeoChef microwave's compact size and ease of use as significant advantages. Many also praise its modern design and powerful heating capabilities, while some find the control placement and timer features less intuitive. The price point is frequently cited as a positive aspect.
This summary was generated by AI based on customer reviews.
Died in less than 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great but died in less than 2 years. Stay away!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there! Thank you for sharing your feedback with us regarding your LMC0975ST unit. We understand that your microwave stopped working in less than two years. We understand how concerning this can be, especially when you were pleased with its appearance. Your experience is important to us. You may access this link related to your concern: https://www.lg.com/sa_en/support/product-support/troubleshoot/help-library/cs-CT52000034-20153693416510/#:~:text=If%20the%20circuit%20breaker%20has,on%20a%20dedicated%20circuit%20breaker.
As a troubleshooting step, we recommend checking the power source and ensuring that the microwave is plugged in properly. Sometimes, a tripped circuit breaker or blown fuse can cause issues. If everything looks fine and it’s still not functioning, please consider reaching out to the retailer where you purchased it for assistance.
If you have any further questions or concerns, feel free to ask. We appreciate your understanding and hope to help you find a resolution soon! —Avril
Unreliable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the product Oct 2022. Has stopped working Feb, 2024. Does not heat up.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback regarding your experience on your LG Microwave (LMC0975ST) model. We regret to hear about the inconvenience caused by the product's reliability issue. We understand how frustrating it can be when a product stops working unexpectedly. We assure you that this is not the experience we want our customers to have. Please visit this link: https://www.lg.com/us/support/help-library/not-heating-microwave-CT00000303-1428511871544. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products. ^Juvy
Lg microwave
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item came damaged and not working. Very disappointed.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit was damaged. This is not the quality we expect from our products.
Understandably frustrating and disappointing. We are continuously working to improve the quality of
our products and anticipate market demands that drive customer satisfaction. Hopefully, you replaced it
with another LG TV or you will consider LG for your future product needs. If you ever have any
questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on
Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call
800.243.0000. We apologize for any inconvenience this caused.^Venette
Lasted 1.5 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this unit a year and half ago and it now sparks often. Unit is clean and I am the only one that uses it from time to time. Sad to see how poor these are built now days. My mom has a very old one that still runs great. Its an odd microwave that takes getting used too.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into these issues with your microwave. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP
Worst microwave ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is inadequate. It does not have the power to heat a bowl of soup. The beeper is obnoxious. It is difficult to see the labels. The platter does not spin evenly and rattles as it turns. All in all a waste of time and money.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Sparked and fizzled out in 14 months!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Caught fire in just over 1 year. Was used fairly lightly and only for reheating purposes. Quite shocked with this. My previous LG Microwave lasted for 14 years without a single issue while this conked in 14 months!! Stay away from this product.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern about your LG Microwave (LMC0975ST) model, caught fire after just over a year of use, especially given the light usage for reheating purposes. A microwave catching fire is definitely a serious issue, and we take safety concerns like this very seriously. Please stop using the unit immediately if you haven’t already, and ensure it’s unplugged. If you haven't already, we recommend contacting our support team to start a warranty claim for inspection and to explore repair or replacement options.
We would be more than happy to assist you with this and make sure this issue is addressed. Please send us a private message on social media @LGUSSupport, and our team will guide you through the process and ensure that you're fully supported.
We sincerely appreciate your feedback, and we’re here to help get this resolved. ^Juvy
Fire danger
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dangerous safety hazard. Unit is flawed and sparks. Fortunately we were standing nearby. This happened repeatedly, despite the fact that we were using microwave safe containers to melt butter or boil water.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Microwave (LMC0975ST) model We’re extremely concerned to hear about the sparking issue you experienced, especially since it poses a serious safety hazard. Your safety is our top priority, and it’s alarming that this happened repeatedly.
We appreciate you bringing this to our attention. It's important that you stop using the microwave immediately and report this issue to LG support, as it could help in addressing safety concerns for this model.
If you need further assistance or have questions, please send us a private message on social media @LGUSSupport. Our team is here to support you and ensure your concerns are taken seriously. We appreciate your patience and hope to help resolve this matter. ^Juvy
Disappointed
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Blew up after 6 months. I have had 20$ microwaves last more than 5 years
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. We're sorry to hear about the issue you've experienced with your LMC0975ST microwave. It's disappointing when an appliance doesn't meet your expectations in terms of durability.
While it's not common for a microwave to stop working after only 6 months, occasional issues can arise. In cases like this, it's important to have the microwave inspected and serviced. If the appliance is still under warranty, we recommend reaching out to LG's customer service for assistance.
You can contact LG directly at (800) 243-0000, or you can send them a direct message on Facebook or Twitter with the handle @LGUSSupport. They will work with you to diagnose the problem and explore options for repair or replacement.
We apologize for any inconvenience this has caused and appreciate your understanding. Thank you for choosing LG, and we hope to assist you in resolving this issue to your satisfaction. ^Jolly
Shoddy Microwave
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave was working great until today. Now it’s not heating anymore. And making a hissing sound? I just bought this last July. It’s too soon for it to be failing.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that your unit did not work properly. Please contact LG Customer Support by
direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). You can also call us at 800-243-0000. Please provide your contact information, model/serial numbers of the TV and date of purchase, and we will be happy to assist you.^Venette
Failed after just 2 years
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At just slightly past the 2 year mark it started making strange noises, when turned on. Within 2 months it stopped heating food, making it useless.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Save your money!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst microwave that I have ever owned!! I had to replace it after less than a year. It was taking 3:00 minutes to heat a cup of water. You can only do time in increments of 10 seconds. It started my pineapple on fire!!!!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Hate it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hate it the digital screen set while looks cool u have to clear it everytime u want to cook something .. its a pain in the rear interface
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are not happy with your microwave. If you're in need of some guidance with using your microwave, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP
Good until it wasnt.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Began sparking internally after 4 months of ownership. Was really good, just doesnt last like it should.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. We apologize for any inconvenience this caused. ^Venette
Don’t purchase
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible buy. Didn’t heat evenly and just went up in smoke. Don’t recommend. Didn’t last a year.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're sorry to hear that you had a negative experience with your microwave. Thank you for taking the time to communicate with LG about your experience with your LG appliances. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Arrived Damaged
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item came completely shattered. Product severely damaged, broken glass particles everywhere
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Asia. Thank you for taking the time to share your feedback with LG Microwave (LMC0975ST) model. We sincerely apologize for the inconvenience caused by the delivered item being completely shattered and severely damaged, with broken glass particles everywhere.
We understand how disappointing and frustrating this must be for you. This is certainly not the quality we strive to deliver, and we take your concerns seriously. To address this, we recommend reaching out to Best Buy customer service at 888-237-8289 for immediate assistance. If you have any further questions or need assistance, please feel free to send us a private message on Facebook or X (Twitter) through @LGUSSupport. We're here to assist you every step of the way. ^Juvy
Not good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt even last 2 years, my old microwave lasted around 8 years with no problems
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Duly noted. We are disappointed to see that this happened, and we want to thank you you for taking the time to share your experience with us. We hope to learn from this and strive for continuous improvement. ^Jennifer
Do Not Buy: Unit Caught on Fire
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this unit less than one year ago. The unit constantly arc flames inside and finally caught on fire. This unit is a safety hazard and I would not recommend to anyone.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Microwave (LMC0975ST) model. We’re deeply concerned to hear that it has been a safety hazard and even caught fire. Your safety is our top priority, and we appreciate you bringing this serious issue to our attention.
It’s crucial to stop using the microwave immediately and to report this incident to LG support for further investigation. They can guide you on the next steps, including potential repairs or replacements.
If you need assistance or have further questions, please send us a private message on social media @LGUSSupport. We're to support you and ensure your concerns are addressed promptly. We appreciate your patience and hope to assist you in resolving this situation. ^Juvy
Crappy crappy crappy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy! This crap literally burned out on me. I tried to get help from LG and some of the worst customer service. You’ve been warned!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Awful alarm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally plays children music when food is ready. Must choose time before closing the door. All around weird appliance. Would never buy again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Cheap microwave
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave doesn't heat evenly. Gets major hot spots and will start popcorn bag on fire if not paying attention.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
