Customer Ratings & Reviews
- Model:
- LMC0975ST
- SKU:
- 5721300
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the NeoChef microwave's compact size and ease of use as significant advantages. Many also praise its modern design and powerful heating capabilities, while some find the control placement and timer features less intuitive. The price point is frequently cited as a positive aspect.
This summary was generated by AI based on customer reviews.
Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound like a motor not quite at all,take longer to heat don't know how to use converter
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .The LG Smart Inverter has variable power that provides more even cooking and better defrosting. If you're in need of some guidance with using your microwave, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP
Horrible
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.7 months after purchase a small frozen dinner 12 mins later and still half frozen. Not happy.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your purchase did not meet your expectations. Understandably this is frustrating. LG absolutely cares and we confidently stand behind our products. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase so that we are better able to assist you. I am confident that we will work to provide a resolution. ^Daphane
No heating
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a brand new 4 months ago. Now, there is no heating..... in 4 months? I own a few LG items, but LG microwave will never be in my house.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It sounds like we'll need to walk through some troubleshooting for your microwave. Please head over to our support team via @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so that we can dig into this a little more for you. ^CP
Did not work well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every time we used the power circuit went off and needed to be reset. Return after 2 days and bought a different microwave from Best Buy.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of this LG microwave. I am sorry to hear that it had a power issue and that you had to return it.
Your feedback is very important to us and the concerns will be shared with our product team.
If you decide to give LG products another try and have concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Lasted 1 year and 1 month
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Blew up after 13 months of light use.... Forget it
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Is everybody ok?is anyone hurt? We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Didn’t last long
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after two years..doesn’t heat. Never had a microwave crap out so quickly.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Died after 2 years
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died after less than 2 years. Very disappointed and will think twice about LG.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
WiFi disrupter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disrupted my internet connection for my Simplysafe alarm every time I used the microwave.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
- Pros mentioned:Heating, Power, Size
Ggreat size for a small space!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great size for a small space. I have a 20inch opening for my pantry with a dedicated quartz shelf and outlet. Fits with plenty of room! Was looking for at minimum 1000 watts as I cook a lot of regular popcorn. Popcorn bowel fits easy, large plate fits and it heats my morning water for tea in less than 2 minutes! I read other reviews about having to set the time with the door open, doesn’t seem to be cumbersome to me! That helps eliminate buttons and makes the front look sleek and clean
I would recommend this to a friend Catches on Fire - Huge risk
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Catches on fire. Haven’t had even a year and sparks/flame everywhere. Do not recommend.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for bringing your experience with the LG Microwave (LMC0975ST) model to our attention. We take reports of safety issues very seriously, and it’s concerning to hear about sparks and flames.
For your safety, please disconnect the microwave from the power source immediately and do not use it again. It’s essential to address this issue promptly.
We encourage you to reach out to us directly through a private message on social media @LGUSSupport. We're here to assist you and can guide you on the next steps, including options for a potential replacement or repair. We appreciate your understanding and hope to resolve this matter for you. ^Juvy
Dangerous
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Own this microwave for less than a year when it begun to shoot out sparks and finally short itself out.
No, I would not recommend this to a friend-5 !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working......in 2 seconds stop....never used....from brenew!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you.^Venette
Caught on fire...
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After only 5 months of very light use the unit actually caught on fire.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Cooper. Thank you for sharing your experience with the LG Microwave (LMC0975ST) model. We’re extremely concerned to hear that it caught fire after such a short period of use. Your safety is our top priority, and we appreciate you bringing this urgent issue to our attention.
It’s critical to stop using the microwave immediately. Please report this incident to LG support for further investigation. They can provide guidance on the next steps, including possible repairs or replacements.
If you need any assistance or have further questions, please send us a private message on social media @LGUSSupport. We're here to support you and ensure your concerns are addressed. We appreciate your patience and hope to help resolve this situation promptly. ^Juvy
broke after 3 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very poor product and very poor costumer service through LG
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane
Died after 6 weeks
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Don’t waste your money! It died after 6 weeks of normal household use. Just stopped working!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into these issues with your microwave.
Please contact LG Customer Support so that we can better investigate your issues and assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Bad microwave
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad purchase I don’t like because no work any more
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
the product measures up to expectations based on t
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the product measures up to expectations two thumbs down
I would recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Size
The best in the class.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So nice. The musical sound replaces the annoying ding. The door and the operation is super quiet for a microwave. To make the door even more quiet, just guide it closed instead of just shutting it. The LED lights bounce against the sparkly glass trey, very nice. I love the one-button operation on this machine. The slide feature for time is convenient. Less buttons, more time for yourself. Less is definitely more. Very clean look. And no annoying button to open the door. LG is awesome. I was going to get the 1.5 but 0.9 is good enough for our condo. If you have more space, get the 1.5. If there is a way to quiet the entire machine, I'd do that, but haven't had a chance to look up it's features. It's a microwave... but a beautiful one at that.
I would recommend this to a friend Poor Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality. The unit stopped working in about 4 months.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
LG NeoChef
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very small and power is very low. The inside is very dark
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
