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Customer reviews

Rating 4.5 out of 5 stars with 5479 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the NeoChef 1.5 Cu. Ft. Mid-Size Microwave's ease of use, size, and design. Many appreciate its fast heating and pleasant sound, along with the overall performance and appearance. However, some users find the controls and timer somewhat challenging to use, and a few have expressed concerns about the warranty and door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 5,479 reviews
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good enuff

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything other than the awful sound it makes as an intro is good. Havent used it for a ling time to make a complete review

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Cooks single dishes well; Issues with mutiple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in October of 2017. Now December of 2017. This microwave looks very nice and cooks single meals or dishes nicely. Unfortunately the "sensor" cooking seems to be based on the ambient temperature inside the microwave, so that if you've just cooked a frozen dinner (as my busy family of four has to do occasionally) - the inside of the microwave is hot and the sensor thinks the food is hot, but it's not! A dish that would normally take 3:30 winds up being between six and seven minutes because of the "sensor" and there's no way to disable sensor cooking. Otherwise, a very nice microwave. One small quibble, that I could live with were it not for the sensor: there is no number pad. So for one minute and under, you can choose 10 second increments. Beyond a minute or so, all you get are 30 second increments. Not a deal breaker, but having had microwaves I could choose the exact time on since 1980, it takes a little getting used to.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thanks so much for the excellent review. Such detailed information really helps our R&D team understand our customers and what it takes to make you happy. We greatly appreciate the feedback and we are sorry the microwave did not meet your expectations. ^CP LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used my new microwave one month and I’m delighted with the clear instructions and ease of use. I am upgrading from a ten year old model! My only complaint is finger prints on the stainless steel.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    micro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look of it . It cooks good but the buttons are hard to push . You have to find the sweat spot to get them to function at times

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Just what I was looking for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing microwave. A little bigger than I anticipated but non the less I enjoy it. It’s so sleek and modern. Best decision I made in choosing this product. 100% recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad that I decided to go with this. It works like it said in the write up. Food has not ended up dried out of over cooked once.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    No buttons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave seems to work really well. The only issue that I have is you cannot punch in specific times. You can only set the time in ten second increments.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. It really kicks butt. Plenty of room on the inside

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great value for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding microwave. Easy to use. I love how the menu buttons are protected once the door is closed. Great value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mid Size Microwave that also works in built in

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great brand and LG quality. Microwave worked perfectly exactly per specs. I used this to replace my existing microwave in my built in cabinet. Stainless steel has very nice look.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Cool Looks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool looking product, goes well with my kitchen. Everything works well and we like the sensor functions. Takes a little getting used to having most of the controls inside the door, but still a great product.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great small Microwave, but loud

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Microwave but it's loud. Sounds like something is loose inside, but I have had 2 of them and they are exactly the same.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Price Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy came through in a pinch with a great microwave at a great price. With kids home for the Summer I was prepared to break the bank, luckily I didn't have to in order to get a great microwave.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mrs Robinson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem with the microwave is no options of single minutes if I want 23 minutes not able to do that, it has to be an increment of 10 or to stop it in the middle of the function which is very inconvenient. if I would’ve known that I wouldn’t buy it but now it’s too late returning it it will be a hassle for me

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for sharing your product experience feedback. We will share this with our research and development teams for future improvements. ^Jennifer LG

  • Rated 5 out of 5 stars

    Aok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working better than expected fast and evenly in my experience also will beep after its done until you open door incase you left something in there and forget kinda pro/con

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Didn't Last the Warranted time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have rated better, but died under 5 years for us (Converter went bad). Was good value for the money and we used it daily. Loved the Quick start(30 sec) button on front panel. but felt it was stating to wear out due to holding it too long for adding increments for longer time settings. It did burn popcorn the first few times, but we figured out when to stop based on popping sounds. Made the best nachos with melting cheese at 60% setting.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane LG

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Caught a price break

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far since its very recent purchase date. Star rating is irrelevant, due to the brief ownership experience. This purchase replaced the Kenmore microwave oven I had for 25 years that worked perfectly, until the centerpiece of the plastic spindle that fits into the hole on the bottom of the oven to rotate the glass plate softened and warped inside the hole. Can this LG microwave oven rival that lifespan, I wonder. Who knows?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG countertop microwave oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This salesman gave me excellent information regarding several microwaves I had looked at. Very happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Loving LG

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to use LG microwave oven because it's easy and convenient and also reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how quiet this micowave is definitely would recommend

    I would recommend this to a friend