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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 5479 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the NeoChef 1.5 Cu. Ft. Mid-Size Microwave's ease of use, size, and design. Many appreciate its fast heating and pleasant sound, along with the overall performance and appearance. However, some users find the controls and timer somewhat challenging to use, and a few have expressed concerns about the warranty and door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 5,479 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    OG

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great microwave. I'm happy for this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough about this microwave, it is fantastic. It heats food quickly and quietly. I looked up how to mute all of the sounds it makes. Really love it.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The heat on this microwave has been amazing and it’s worked excellent. The noise it makes when it’s done is a little long but if that’s the only downside so far I’ll take that trade-off for a great microwave.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG - NeoChef 1.5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems great! No issues. No problems. Purchased in Sept. 2023

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    I like this microwave but I don't love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this microwave. It does the job. But I don't love it. I prefer regular buttons to the digital slide for time-set, but other than that it gets the job done!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEST MICROWAVE EVER!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very best I’ve had in a long time. Would surely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Stylish. Great cooking power.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Neochef 1.5 Cu. is wonderful. Good-looking with hidden yet accessible cooking buttons and plenty of options. So far, so good. It cooks /warms up food fast. Thanks LG and Best Buy for this awesome product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best countertop microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave. It is a replacement for an over the stove one. It heats food so much faster and evenly. The music it plays when finished is cute and much better than an annoying beep. I absolutely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great heats up food really fast has nice cook time

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Quality microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heats very well, better than my previous microwave. I like that there aren't 20 different buttons that I will never use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a super upgrade from my other microwave. Works great for my use of it

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is efficient as well as super powerful. Although it takes up some space on my calendar, it has been a godsend and one of my first major appliance purchases and I would not have done anything differently.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Microwave Oven

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the most well designed microwaves I have used in years. Intelligently designed. I love the capacitive touch controls. Heats quickly no evenly. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Microsof

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old microwave died. I needed a new one. Best Buy didn’t have the one I wanted in stock so I’m gonna roll the dice with this one. Seem ok so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Microwave for Seniors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very accessible. Easy to read. Quick cooking. Good for hot beverage. Quick thawing on most frozen meats.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace a microwave that stopped working. The interior size is great for everything for all my uses. It is easy to use and the quality is good. A great value.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Heats fast and evenly. It also has a nice look to it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Looking nice !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As looking really gorgeous. Completion sound or alarm is totally unique. Interior light looks great. Hope you like and enjoy that too.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great mid-size microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a much larger microwave with this one, and have been very pleased. I was a bit worried that it would be too small, but the inside is bigger than I had anticipated. Great buy at less than $100.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    JAF

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this appliance!!! Love its stylish appearance. LG definitely got it right!! The price of course was great!!

    I would recommend this to a friend