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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 5479 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the NeoChef 1.5 Cu. Ft. Mid-Size Microwave's ease of use, size, and design. Many appreciate its fast heating and pleasant sound, along with the overall performance and appearance. However, some users find the controls and timer somewhat challenging to use, and a few have expressed concerns about the warranty and door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 5,479 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The microwave for every kitchen

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a buy, Easy to install. Easy to use and a must in every kitchen. I highly recommend this product and will buy another when the time comes.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Love how it looks on my kitchen i really like that is big n heats up the food very fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lo e this microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave cooks quickly and evenly. Very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Works well for Kitchen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any problems with this microwave. I purchased it just for heating up my food. It matches my other kitchen appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best microwave ever, highly recommended. Works great

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. It is not everyday that we receive feedback as detailed and thoughtful as yours. We'll make sure to pass this along to our team, since this will surely make their day. Thank you for supporting LG! ^Cris LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smaller foot print than I thought

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work as it should. Interior is not as high as I hoped but good enough for most tasks. The turn table is wider than my last LG. Which is good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this one. My built in broke during the shelter at home period and I was very happy to find this one. It’s great and works well. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Cool microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleekness if this product. Also having the buttons on the inside prevents little children from Turing it on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Microwave I ever owned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave heats extremely evenly. Very simple outer controls with options when door is open. Power level works by lowering power not just having the microwave turn on\off during cook times. Can soften full hard stick of butter without any melt. Turntable is very sturdy, easily fit a couple bowls side by side or the big glass popcorn maker. Slate black interior is very pleasing to see when microwave is on. Sensor reheat works by measuring the steam temperature inside microwave. Beverages works great but dinner plates and pizza were overcooked by the time enough steam built up. Heating up partial power worked great however.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good styling and simple functionality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was right for the feature set. Simple stainless steel and black design blended with the aesthetics of the existing appliances in our kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice microwave for our built in microwave shelf. It is a good size and it fits the dimensions we needed. It is nice to not have a white interior to clean as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I found the microwave controls intimidating. But after a few tries it was like a duck taking to water. This model is very efficient in its operation. My wife loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Micro lg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works great but it is a loud and noisy when you open and close the door

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart microwave. Nice design with easy function and cook very well

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    setting a specific amount of time isn't as easy as I would like but overall setting are fine. enough power to do all that I do

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave works very well i love this microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won’t disappoint!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. The features are so stylish and sleek, not not mention very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Looks Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very happy with the microwave. I do not miss the time buttons at all. The slider is easy to use and intuitive, plus the microwave looks very modern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit heats fast looks good lots of great features

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 1 out of 5 stars

    Don't buy this microwave!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second LG NeoChef I love the microwave's looks and it is easy to use but it breaks very fast. I'm really frustrated by this. Our first one broke less than 6 months. Best Buy wouldn't help me because they said it was still under LG warranty. LG said they changed their policy and would not replace my microwave but would give me money that I paid. I shopped this and bought it on sale! Then get punished because I couldn't buy at that price again. Got another (stupid me) and 3 months after protection plan...guess what it breaks - no help from BB

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG