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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 5474 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the NeoChef 1.5 Cu. Ft. Mid-Size Microwave's ease of use, size, and design. Many appreciate its fast heating and pleasant sound, along with the overall performance and appearance. However, some users find the controls and timer somewhat challenging to use, and a few have expressed concerns about the warranty and door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 5,475 reviews
  • Pros mentioned:
    Overall performance, Power

    Rated 4 out of 5 stars

    Good looking product but had to replace twice.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have exchange the same model twice, a year apart. While it’s working, it works as expected, heats up food evenly and has the power it needs to defrost. I like the minimalist look. Beware of the new BestBuy protection plan, they made you send your microwave for repair which takes up to 9 weeks. They do not exchange it at the store anymore. After the long… they will either repair or exchange it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Size

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Very spacious. Has a lot of advanced setting too. The design is very clean and appealing. My whole family loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    GET IT!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this microwave. Very user friendly in my opinion. The chime is a cool feature too. It works wonderfully and isn't that loud at all. Plus I got this one sale so win win for me. Lol

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Power

    Rated 5 out of 5 stars

    Excellent microwave.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful appliance! Very powerful for its size and easy to operate

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Highly recommend. Works like a charm!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is appealing and easy to use. Fits perfectly under the cupboards and is exactly what I was looking for. It heats the food evenly. The sensor feature works like a charm. Highly recommend this microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    New Design, Very Different, Much Better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read mixed reviews on this, some saying how bad it is that the controls are not where one expects them. I LOVE THIS INNOVATION. The front is sleek, clean looking, and really easy to clean. Putting buttons UNDER the door is brilliant. (You always have to open the door anyway.) Really like the touch and slide timing control (on front). The automated cook sensors actually work well. The light inside is nice and bright, and the round glass plate is HUGE (totally fills the inside of machine. No wasted space here. This microwave is the same size as my old one, but has TONS more room inside. GREAT DESIGN.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is simple to use. Reasonably quiet. I like how door opens w/ no push button. I thought programming w door open would be complicated but it has a start option for 30 second warm up ( which you can add time ) on the outside of the door. This is very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    My old one stopped working.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is replacing the GE oven I had for only a few years. I'm giving LG a chance. The one I had BEFORE the GE lasted something like 10 years. The functions on this new LG are very easy to use and helpful as well. Plus it looks great. :-)

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Buy only inverter microwave!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every microwave should be an inverter microwave. As far as I know only Panasonic and LG make inverter microwaves, so buy one of these or buy a Panasonic. This unit works very well. I like the user interface. It is pretty to look at. Easy to clean. The 1.5 cubic foot and 2.0 cubic foot microwaves have a sensor but (disappointment) the smaller (0.9 cubic foot) unit has no sensor.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there. We appreciate your time in leaving us a review in regards to your NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean in Black Stainless Steel. We'll make sure the entire team receives your feedback. They'll be thrilled to hear your kind words. Every team member here appreciates your feedback, and it motivates us to continue developing our products and services. ^Anthony LG

  • Pros mentioned:
    Ease of use, Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very nice looking and easy to use Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice microwave!! Easy to use even though there is no number pad. It is a little louder than my last ten year old Kenmore. Have not had it very long but have used it a lot. I would recommend very highly!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Power

    Rated 4 out of 5 stars

    Little powerhouse microwave

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sleek machine is nice powerful microwave with a good sensor (especially for popcorn), however; my LG microwave before this had a couple more options such as butter, to soften or melt, (which was a feature I used a lot) and a beverage heating option. It also has a pull door which I’m not sure if I like yet. Besides that it’s a good simple microwave that gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very smart design, I liked the touchpad and the looks most. Functionality is as expected and it is easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Works as advertised.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave replaced larger unit and we were worried that it would not have enough power. However, it has done everything it asked of us. It also is much quiet latching on closing. This was an ongoing problem in our previous microwave. The only thing to be aware of is that it does not have a regular number pad. However, we use the add 30 second button almost exclusively so it has not been an issues.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Best countertop microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave, looks and ease of use is perfect addition to countertop

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance, Power

    Rated 5 out of 5 stars

    J and K

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like that the buttons are on the inside of the microwave. It looks sleek and is a very powerful microwave. Love the LG appliances. This goes well with our other LG black fingerprint resistant appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 12 years with my old micro., I thought I'd miss it! After a month or more now with this one, I'm very pleased. It's easy to operate, fairly quiet, and working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Quality Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was a purchase for my 92 yr old mother. I was looking for something that would be easy to use yet something that was of good quality. This microwave fit the bill. Like the sleekness and also the sturdiness, unlike other ones that move around when pressing the buttons or closing the door. Even my mother noticed this because although her previous microwave was larger it was not as sturdy. Having the number pad on the inside is what won me over. It is easier fo mom to use having the basic start and stop buttons on the outside of the door, less confusion for her. If I could make one small change with this microwave it would be to have a brighter inside light, just a tad too dim for 92 yr old eyes. Oh, also like the no handle or button to push to open the door. It has an area for your fingers to just grab and pull open. Am happy with this LG product.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    LG Neo Chef = Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 10 years our trusty LG microwave finally quit. I was pleased to see LG’s latest Microwave at Best Buy. The dimensions were very close to my old LG. This microwave is sleek and modern. Everything seems to cook more thoroughly with the LG NeoChef’s Inverter technology. I thought I wanted lighted number buttons on my next Microwave but the NeoChef’s touch sensitive slide-bar time setting means I don’t need numbered buttons at all. Very happy with LGs features and quality. My wallet is happy too. This Microwave offers great bang for the buck.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance, Power

    Rated 5 out of 5 stars

    LG microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I love it modern an with powerful needed thank you Best Buy always the best

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing love this microwave, large enough to fit any size plate. Heats fast. Quiet . Just love it

    I would recommend this to a friend