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Customer reviews

Rating 4.5 out of 5 stars with 5478 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the NeoChef 1.5 Cu. Ft. Mid-Size Microwave's ease of use, size, and design. Many appreciate its fast heating and pleasant sound, along with the overall performance and appearance. However, some users find the controls and timer somewhat challenging to use, and a few have expressed concerns about the warranty and door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 5,478 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice microwave heats very evenly. Easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave it works great with even limited time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is user friendly. It is also a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was great. But my air pods that I ordered on Dec 16 were supposed to be at my house on Dec 24. This was a Christmas present for Daughter that live in Pennsylvania and was down for the day. Now best buy is telling me it will be here on Dec 26. This is unacceptable

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this particular microwave because it was the only one I could find that had a cooking light. You can only set the timer in increments of 10 which I'm not crazy about. It also seems to "hold" the smell of the last food I cooked in it. But over all, I'm happy with my purchase,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cool microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs and looks just as we expected. Very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this microwave, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, love it, it is quiet and user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s one of the best microwaves I have ever owned!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good as my expectation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking. Have all the features we needed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    a very good mid-size microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied and I highly recommend this product..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good microwave easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use all my food is very well done!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far, so good, BUT...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good, BUT. This Open Box item was priced right, arrived quickly and carefully packaged. BUT the first time it was used, it was easy to hear a groaning or scraping sound from the carousel which has not gone away. Two thoughts: since there doesn't seen to be any other problems, I'll cross my fingers and ride it out as is, but also, I'm guessing that's why it was in the Open Box department in the first place. Shame on BB for not fixing the issue before reselling!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Microwawe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best microwawe ever,good price,looks very nice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is easy to use and cooks things super fast.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Idiotic control panel is insufferable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG throws out everything we've come to expect when using a microwave - walk up (presumably with a plate of food in your hand), push the button to pop the door open, slide in your food and close the door, then set your cook time and power. Not with this one, Noooooo! No push button so you have to pull the door open. because this is a counter top microwave, that means wrestling with it, trying to get it to stay still while you yank the door open, still with your plate of food in your hand, or two hands. Once you get it open, put in your food, close the doo- no, wait, all the controls are INSIDE the door, so you stand there with the door open, in the way, while you fiddle with the buttons. Finally you get to close the door and walk away... But what if you want to use the microwave as a timer? You know, the old routine, push a few buttons as you walk by and you're done. Not so with this puppy, you have to - open the door, then set your time with that annoying door in the way, then close it. I missed my window to return this by 2 days (15 day return period? really??) so I'm stuck with this - thing - that I now resent so much, and I resent Best Buy for their meager return window. On a related note, does anyone want to buy a really powerful, barely used microwave? I'll cut you a deal...

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello there. Thanks for reaching out and providing feedback. We're sorry to hear about the inconvenience you have experienced with your LG Countertop Microwave. We rely on our customers like you to let us know what we're doing right/wrong to continue to provide the best experience possible. We would be please to investigate this further, but we must switch to a platform that allows for back-and forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, a Agent will be more than happy to assist you. If you do not have either platform. You can always reach out to us our LG Support Team at (800)243-0000.^Jai. LG

  • Rated 5 out of 5 stars

    Loveee

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It’s really big! So if you are looking for a big fridge and have a good space for it I would recommend. I do know they have a smaller version but I loved this one!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall The microwave was okay for the price. I would recommend if you are looking for a basic no frills microwave.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Works Ok but Very Loud

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes up a lot of space because of the size but is very small on the inside. Works pretty decent. But is very loud.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave heats evenly and fast. It has some vibration noises which is annoying, but otherwise a good microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this microwave. Nice size and fast.

    I would recommend this to a friend