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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 5478 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the NeoChef 1.5 Cu. Ft. Mid-Size Microwave's ease of use, size, and design. Many appreciate its fast heating and pleasant sound, along with the overall performance and appearance. However, some users find the controls and timer somewhat challenging to use, and a few have expressed concerns about the warranty and door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 5,478 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    I am very pleased with my purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was good choice for us and we really like the looks, the way it operates and ease of use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and well spaced love it. It’s simple to use and easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Microwave - pretty quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave. It works great; at first, it seems to be a lot stronger than my previous microwave, so it took awhile to get used to it. But it cooks more thoroughly, and faster than the old one. The only negative thing is that you have to drag your finger to set the timer, which you get used to quickly. It has a 30 sec button, however.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    matching with stainless appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded looking microwave that matches my stainless appliances. looks sleek and easy to operate

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still the best and most used microwave I've had, very easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Quick and easy microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quiet microwave easy to use easy to clean and quick cooking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thing is great...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our fifteen year old microwave with this one. Should have done it long ago. This thing cooks very fast and evenly. The done dinger is a pleasant sounding one, which is a nice difference from some others that are nasty sounding. Some of the controls are hidden under the door... sort of. But that is not troublesome once you get used to it. The basic controls are right on the front door, so it is easy to load and go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Microwave addict reviewer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG microwave has exceeded my expectations. 90% of the items I heat require fast starting. The interior space is perfect for some of the larger Items I use. The only drawback is that the start button is hard to see for a visually impaired member of my family. That was easily overcome through repetitive use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too big but not too small Great to have the settings so easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave - awesome features, easy to use and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Biggest LG Disappointment. MWO not to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appearance is great, that's as far as it goes. Unfortunately, in less that 18 months, the MWO stopped working, Mind you, it is used in a household of ONE senior, who uses it to warm food here and there. Contacted LG who would not do anything even though they have the codes from the MWO... they wanted a receipt... OKAY now we have the purchased in late November 2023 for a Christmas 2024 gift, let's see what they will do next. Maybe it was an unlucky lemon... I wish this review was more about a great experiience, but truth must be told.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG Microwave (LMC1575ST) model. We appreciate your feedback, and we completely understand your concern about a unit stops working unexpectedly—especially with such light use. We strive to provide high-quality products that exceed our customer's needs and expectations.

      Based on your description, it’s possible the issue may be related to a blown internal fuse or a faulty magnetron, which can occasionally occur even in low-use environments. To troubleshoot, we recommend ensuring the unit is plugged into a grounded, dedicated outlet, and trying a simple reset by unplugging the microwave for 2–3 minutes, then plugging it back in. If there's no power or it's still non-functional, our team would be happy to take a closer look at the situation with your receipt now available. For more guidance, visit https://www.lg.com/us/support/help-library/lg-microwave-oven-troubleshooting-no-power-issue--1429709038316.

      Please send us a private message on social media @LGUSSupport so we can review the case further and explore possible solutions together. We’re committed to helping make this a better experience moving forward. ^Juvy LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with my purchase and even my husband says he really likes our new microwave. I still have a lot to learn with this fancy microwave, but I live everything about it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thanks Best Buy for your products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this microwave a month now and really like it. The young employee who waited on us was very helpful and made sure we knew about the microwave and what was available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plus and minus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave warms things up. As you can see, there's no numbers to press for time. There's just plus and minus for time. I kind of like pressing 4 0 0 to do four minutes, but here you have to hold down the plus. It doesn't take too long, and you get used to it. But I think I like being able to just press the numbers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Microwave !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Microwave. All the controls are so intuitive and easy to use. You can't ask for a better Microwave. I'm extremely happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 4 out of 5 stars

    good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good looking, simple easy to operate, easy to understand

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the quick start option. Very clean looking front and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use. Lots of great features love the instant time that is programmed into the machine

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the microwave for a couple weeks now and still learning it’s features. There is a learning curve to get it to cook for the time you want. Not real flexible in setting time. Minimum settings is increments of 10 seconds. Nothing less. Overall I do like it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Perfect size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and fits in the space we have inside a cabinet

    I would recommend this to a friend